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PHONE NUMBER AVAILABLE EMAIL AVAILABLEQualificationsExpert customer service skills Managerial experience Experience with cashiering and hospitality services Multitasking expertise Excellent interpersonal and communication skills Works well under pressure Highly responsible and reliableWork ExperienceThe Home Depot - Customer Service & Online Orders Associate 2023 - 2024Greet customers; answer phone calls; accurately answering any inquiriesBasic product knowledge; department and price pointOnline order management; order placement, order pick ups, audits of on-hand pending pick ups, and all communications with customers pertaining to their ordersProvide effective, fast, friendly service for returns and all customersSafeway - Closing Supervisor & Cheese Specialist 2021 - 2022Managerial duties in the absence of Store Director or Assistant Store DirectorResponsible for closing store, supervising closing duties of all store departments, providing assistance as needed to cashiers, perform basic office functionalityAppropriately handle emergencies, customer complaints, employee or customer accidents and supervising all store personnelProduct inventory/orderingCash handlingMaintain high level of familiarity with company policies and proceduresVarious Social Media Outlets - Manager, Online Retail Stores 2020 - 2021Sold various merchandiseCommunicated effectively with customers to keep businessManaged the online store including making the listingsCoordinated distribution of merchandiseEffectively managed inventory with accurate dimensionsThe Genesis Project - Administrative Assistant 2019 - 2020Answered phone calls and emailsManaged donation procurement for the annual auctionKept the center clean and organizedManaged the expense logSpearheaded client intakes including recording demographics and informationReferencesAmanda Chavira - Mentor Figure - PHONE NUMBER AVAILABLEKylie Gray - Coworker at The Genesis Project - PHONE NUMBER AVAILABLEJon Bray - Mentor/Past Employer - PHONE NUMBER AVAILABLE/pre> |