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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEClient-centered professional with the skills necessary to assess, help plan, and advocate for options and services. Communicate effectively to meet individual needs and coordinate available resources. Able to provide support to organizations that offer services for vulnerable populations.Customer service skills necessary to communicate effectively with patients and healthcare providers.Follow policies, procedures, and guidelines to ensure consistent quality.Strong time management skills with ability to establish priorities to meet timelines.Microsoft Office Applications Word, Excel, and PowerPoint.KEY QUALIFICATIONSAdvocacy Counseling Case Management Social Services Healthcare Delivery Vulnerable PopulationsWellness Crisis Intervention Crisis Response Intervention Strategies Behavioral Health InterventionEvaluation Methods Self-Care Community Resources Public and Community Health Systems Program PlanningInterview Techniques Delivery of Services Program Management Social ProgramsFamily Dynamics Diversity Cultural Diversity Human Behavior Social Welfare Values and EthicsMedical Terminology HIPAA Compliance Interpersonal Professional Communications Allied HealthcareHealth and Human Services Anatomy & Physiology PathophysiologyEDUCATIONUltimate Medical Academy Associate of Science Degree Health and Human Services, 2023WORK EXPERIENCETeleperformance Remote, USA 10/2023 01/2024Wellecare Centene Member ServicesServes as the front-line resolution advocate on various member and/or provider inquiries, requests, or concernsProvides support on various member or provider issues to ensure customers receive high-quality servicesDocument all member or provider information and communications for quality and performance tracking through CRM applications.Honda Greensburg, IN 05/2023 09/2023Assembly Line AssociatePerform product assembly process within assigned work area in a team-oriented environment.Pay close attention to detail and follow work instructions to ensure proper part assembly.Work at required pace to meet daily production schedules.Ensure quality meets specifications and quickly address quality concerns.Stay at Home Parent Connersville, IN 10/2020 05/2023HomemakerEnsured household duties were completed in a timely manner and managed household budget.Coordinated medical care, meals, and social activities.Remained deadline-oriented and reliable while adjusting priorities and managing time wisely.Hillrom Batesville, IN 06/2020 09/2020Assembly Line AssociateOperated machinery in the production of hospital beds.Worked in a safe and efficient manner while remaining compliant with established procedures.Helped team achieve goals and objectives, assured safety and quality control standards were followed, and worked efficiently to meet deadlines. |
