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Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYMAR Street Address - SEP 2023CSR, CONCENTRIX-JACKSONVILLE, Jacksonville, Florida Provided customer service for media company. Candidate's Name
Processed payments. Filed complaints.MAR 2023 - SEP 2023CSR, CONCENTRIX-JACKSONVILLE, Jacksonville, Florida CSRPROVIDED CUSTOMER SERVICE FOR MEDIA COMPANY.Candidate's Name
PROCESSED PAYMENTSFILED COMPLAINTS.JUL 2022 - FEB 2023HIM CLERK, CIOX HEALTHPROCESSED REQUESTS FOR MEDICAL RECORDS.FAXING.ANSWERING PHONE.ASSISTING CUSTOMERS WITH NAVIGATING WEBSITE.JUL 2022 - FEB 2023HIM CLERK, CIOX HEALTH, Jacksonville, FloridaHIM CLERKPROCESSED REQUESTS FOR MEDICAL RECORDS.FAXING.ANSWERING PHONE.ASSISTING CUSTOMERS WITH NAVIGATING WEBSITE.FEB 2020 - JUN 2022CSR, HGS JacksonvilleProvides customer service for medicare advantage plans. Sends documentsUpdates demographicsAnswers questions about plan benefitsOCT 2018 - OCT 2019ROI Specialist, Iron Mountain Provide customer service for individuals requesting health records. Maintain records in database using epic, outlook, and roi/mro AUG 2017 - APR 2018Customer Service Rep., PayspanProvided customer service for health reimbursement. Maintained accountsProblem solving6750 Ramona Blvd. #110, Jacksonville,32205EMAIL AVAILABLEPHONE NUMBER AVAILABLEYOLANDA FREEMANPROFESSIONAL SUMMARYTo find a position in an established organization that is as equally concerned with the wellfare of their personnel, as they are with their bottom lineEMPLOYMENT HISTORYNOV 2016 - MAY 2017Coder/Biller, Pain Management of North Florida/Dr. Sanford Pollack Reading Doctors notes, clarifying and verifying codes, creating visits, updating all coding procedures. Submitting claims to insurance companies, verifying benefits. All billing procedures.Insurance verificationPrior authorizationsNOV 2016 - MAY 2017Coder/Biller, Pain Management of North Florida/Dr. Sanford Pollack, Jacksonville, FL Reading Doctors notes, clarifying and verifying codes, creating visits, updating all coding procedures. Submitting claims to insurance companies, verifying benefits. All billing procedures.Insurance verificationPrior authorizationsJAN 2015 - MAR 2015Externship, Wekiva Springs, Jacksonville, FLRecordkeeping, Medical Billing, Quantam Insurance Coding, HIPAA procedures All aspects of back office procedures, Verification of Benefits Prior authorizationsEDUCATIONMAR 2014 - PRESENTHealthcare Reimbursement Degree, Virginia College, Jacksonville, FL MAR 2015 - PRESENTMedical Billing and Coding Diploma, Virginia College, Jacksonville, FL JUN 2016 - PRESENTAssociates of ScienceSKILLSMedical Terminology CMS-1500 Insurance Claim FormMedical Management CPT/ ICD9-CM CodingInsurance verification Prior AuthorizationsInsurance Billing Collection Letters3RD. Party Reimbursement Medical BillingProblem-Solving Skills HIPAA Certified45 WPM /10 Key Medical Office (Word/ Excel, Power Point) Allscripts UB-92 FormsMedical Laws and Ethics |
