Candidate Information Name Available: Register for Free Title Customer Service Medical Records Target Location US-FL-Jacksonville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Customer Service Medical Assistant Jacksonville, FL Customer Service Medical Assistant Jacksonville, FL Customer Service Medical Records Gainesville, FL Medical Assistant Customer Service Yulee, FL Medical Billing Customer Service Palatka, FL Customer service professional, CNA, medical assistant, and phleb Gainesville, FL Customer Service Medical Billing Jacksonville, FL

EMPLOYMENT HISTORYMAR Street Address  - SEP 2023CSR, CONCENTRIX-JACKSONVILLE, Jacksonville, Florida Provided customer service for media company. Candidate's Name
 Processed payments. Filed complaints.MAR 2023 - SEP 2023CSR, CONCENTRIX-JACKSONVILLE, Jacksonville, Florida CSRPROVIDED CUSTOMER SERVICE FOR MEDIA COMPANY.Candidate's Name
PROCESSED PAYMENTSFILED COMPLAINTS.JUL 2022 - FEB 2023HIM CLERK, CIOX HEALTHPROCESSED REQUESTS FOR MEDICAL RECORDS.FAXING.ANSWERING PHONE.ASSISTING CUSTOMERS WITH NAVIGATING WEBSITE.JUL 2022 - FEB 2023HIM CLERK, CIOX HEALTH, Jacksonville, FloridaHIM CLERKPROCESSED REQUESTS FOR MEDICAL RECORDS.FAXING.ANSWERING PHONE.ASSISTING CUSTOMERS WITH NAVIGATING WEBSITE.FEB 2020 - JUN 2022CSR, HGS JacksonvilleProvides customer service for medicare advantage plans. Sends documentsUpdates demographicsAnswers questions about plan benefitsOCT 2018 - OCT 2019ROI Specialist, Iron Mountain Provide customer service for individuals requesting health records. Maintain records in database using epic, outlook, and roi/mro AUG 2017 - APR 2018Customer Service Rep., PayspanProvided customer service for health reimbursement. Maintained accountsProblem solving6750 Ramona Blvd. #110, Jacksonville,32205EMAIL AVAILABLEPHONE NUMBER AVAILABLEYOLANDA FREEMANPROFESSIONAL SUMMARYTo find a position in an established organization that is as equally concerned with the wellfare of their personnel, as they are with their bottom lineEMPLOYMENT HISTORYNOV 2016 - MAY 2017Coder/Biller, Pain Management of North Florida/Dr. Sanford Pollack Reading Doctors notes, clarifying and verifying codes, creating visits, updating all coding procedures. Submitting claims to insurance companies, verifying benefits. All billing procedures.Insurance verificationPrior authorizationsNOV 2016 - MAY 2017Coder/Biller, Pain Management of North Florida/Dr. Sanford Pollack, Jacksonville, FL Reading Doctors notes, clarifying and verifying codes, creating visits, updating all coding procedures. Submitting claims to insurance companies, verifying benefits. All billing procedures.Insurance verificationPrior authorizationsJAN 2015 - MAR 2015Externship, Wekiva Springs, Jacksonville, FLRecordkeeping, Medical Billing, Quantam Insurance Coding, HIPAA procedures All aspects of back office procedures, Verification of Benefits Prior authorizationsEDUCATIONMAR 2014 - PRESENTHealthcare Reimbursement Degree, Virginia College, Jacksonville, FL MAR 2015 - PRESENTMedical Billing and Coding Diploma, Virginia College, Jacksonville, FL JUN 2016 - PRESENTAssociates of ScienceSKILLSMedical Terminology CMS-1500 Insurance Claim FormMedical Management CPT/ ICD9-CM CodingInsurance verification Prior AuthorizationsInsurance Billing Collection Letters3RD. Party Reimbursement Medical BillingProblem-Solving Skills HIPAA Certified45 WPM /10 Key Medical Office (Word/ Excel, Power Point) Allscripts UB-92 FormsMedical Laws and Ethics