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Aledo, IL 61231PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATION AND TRAININGSome collegeAccountingColumbus State Community College, Columbus, OHDecember/2010High school or equivalentFinancial ServicesEastland Career Center, Columbus, OHDecember/2009DiplomaPhlebotomyMidwest Technical Institute,Moline, ILJuly/2024Certified Phlebotomy Technician (NCCT)National Center of Competency TestingJuly/2024LETITIA HAVILANDOBJECTIVESeeking to obtain an entry-level position as a phlebotomist to gain experience and further my education in the medical field.SKILLSMicrosoft Word, ExcelInfection ControlBiohazard DisposalDocumentation ManagementSpecimen handlingVenipuncturePatient CareCommunication abilitiesHIPAA ComplianceAnatomy and physiologyCapillary dermal punctureBlood culture aseptic techniqueQuality ControlBLS-CPR, AEDEXPERIENCEACTIVITY DIRECTORAledo Health and Rehab Aledo, IL August 2023 - CurrentEncourage socialization among residents by organizing group games or outingsAdapt existing activities or developed new ones to meet the changing needs of the residentsEnsure compliance with all state regulations regarding safety protocols and infection control measuresManage household duties such as grocery shopping and errand running for clients who are unable to do so themselvesFEDEX GROUND PACKAGE HANDLERFed Ex Ground Mabelvale, AR August 2021 - April 2022Performed daily maintenance checks on all material handling equipmentFollowed safety protocols when operating machinery and equipmentMaintained a clean and safe working environment by adhering to company policies and regulationsScanned barcodes on packages to track shipment progressLoaded and unloaded trucks with heavy packages using a hand-truck or cartCAP 1 ASSOCIATEWalmart Aledo, IL March 2020 - June 2021Maintained confidentiality of customer information at all times in compliance with security policiesHelped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading timeCoordinated well-organized restocking to present attractive, full shelves for customersHOUSEKEEPER/LAUNDRY ATTENDANTAlotian Gold Club Roland, AR May 2019 - August 2019Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfacesChanged bed linens and towels, tidied up roomsStocked amenities such as soap, shampoo and toilet paper in guest roomsEnsured that all health standards were met during cleaning operationsObserved proper use of chemicals when cleaning various surfacesHOUSEKEEPER/LAUNDRYAlotian Golf Club Roland May 2019 - August 2019Cleaned the laundry room and equipment regularly according to safety standardsFollowed safety regulations while operating machineryEnsured that all wash loads are balanced before starting the cycle.Kept work area neat, clean and organized at all timesOperated washing machines, dryers, extractors, and other laundry equipmentUsed appropriate personal protective equipment and supplies when handling hazardous waste or chemicalsCleaned bathrooms, including toilets, tubs, and sinksHOUSEKEEPERAledo Heath and Rehab November 2018 - April 2019Ensured that all health standards were met during cleaning operationsSwept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfacesEmployed deep-cleaning techniques for areas in need of additional sanitationUsed cleaning chemicals following proper guidelinesHOME HEALTH CARE PROVIDERInsight Partnership Group Mount Pleasant, IA March 2015 - April 2019Provided entertainment and companionship through conversation, reading, and board gamesTransported clients to doctor appointments and social eventsMaintained confidentiality of patient information at all times as per HIPAA regulationsRecognized emergency situations and implemented appropriate proceduresChanged bed linens and maintained a clean living environment for the client's safetyAssisted with personal care activities, such as bathing, dressing and groomingSHIFT MANAGERPancheros Mexican Grill Burlington, IA February 2014 - January 2015Maintained inventory levels by monitoring stockroom orders and restocking shelves as neededResponded quickly and effectively to emergency situations as they aroseEnsured completion of all opening and closing duties were completed accurately according to established guidelinesEnsured compliance with food safety regulations and quality standardsDelegated tasks to multiple employees while maintaining efficient workplaceAdhered to food safety standards when storing and preparing foods.Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cansPrepared meals according to recipes and menus, adjusted ingredients and cooking times accordinglyHOUSEKEEPING/COOK AIDAledo Health & Rehab Aledo, IL May 2013 - February 2014Adhered to food safety standards when storing and preparing foodsPrepared and served meals by reviewing recipes and combining and cooking ingredientsWrapped, dated and labeled food items in storage for safety and freshnessFollowed established procedures and requirements for safe food handling, storage and serviceClean and sanitize restrooms, sinks, countertops and other surfacesEnsure compliance with health regulations regarding the use of hazardous materials