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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Brown StreetPhiladelphia, Pennsylvania Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVE A part time position.WORK HISTORYCity of PhiladelphiaCovid 19 Vaccine ProjectVaccine ObserverMarch 15, 2021-March 31, 2022Legal Administrative Specialist (LAS)January 2008-August 28, 2020/Retired Department of Veteran Affairs Philadelphia, PANational Call CenterResponsibilities:As a Legal Administrative Specialist in a National Call Center, I process dependency claims, Counsel Veterans, their dependents, and their beneficiaries via telephone regarding the full array of benefits available through the Department of Veterans Affairs. The benefits offered include compensation, pension, home loan eligibility, education, health care, life insurance, burial benefits, and vocational rehabilitation, as well as non-VA benefits available through other organizations concerned with Veterans. I explain the types of documents necessary to facilitate timely processing of claims and provide assistance in obtaining and completing such documents and forms in accordance with the type of claims being submitted. I explain decisions and reasons for the decisions made by the VA and communicate the information both orally and in writing to the Veterans. I provide accurate legal information on their right to appeal decisions, along with explaining the appeal process. I perform claim-related work such as change of address, direct deposits, burial allowance claims, etc. I receive and prepare replies to general correspondence regarding benefits for Veterans and their dependents. I also prepare and release certificates for use by other Federal, State, and local agencies as well. Therapeutic Support Staff (TSS) January 2006-January2007 N.E.T. Northeast Treatment Centers Philadelphia, PA Division-Behavior Health Resource Services (BHRS)Responsibilities:As a member of the Therapeutic Support staff, I provided one-on-one behavioral intervention in accordance with strategies identified in a treatment plan. These services were provided in the school, community, and home of the children and families. I conducted on site program reviews to identify program administration & operational strengths, challenges, deficits and areas requiring improvement. I participated as a team member with professionals to provide the necessary guidance to achieve the organizations goals and to improve administrative effectiveness.Youth Worker/Case Manager February 1999-March 2008 N.ET. Northeast Treatment CentersPhiladelphia, PAIn Home Detention (IHD)Responsibilities:In this position, I worked with pre-adjudicated juveniles who were serviced through the juvenile justice system and placed in a non-federal facility placement program. As the liaison/case manager, I was responsible for gathering and submitting a completed weekly progress report and final court report per client. The accurate report was assigned to the officiating United States judge who presided over each youths case. The court report presents a written image of the clients compiled progress and or non-compliance of procedures during their placement in the program. Once the case management report is submitted to the United States Court official, they determined if the case would be referred to another contract facility for continued placement in the program or dismissed.Staff AssistantTenet Health System Jan. 2000-June 2003Procurement DepartmentPhiladelphia, PAResponsibilities:Serving as a liaison in administrative matters, I efficiently and effectively received and screened telephone calls, gave routine and non-routine information, answered questions, directed calls and visitors to the appropriate person or office. As a secretary in the Procurement department, I daily worked with a valuable team of administrative professionals developing and preparing reports and office records. The typical work assignment included assisting in one or more administrative support areas which included budget, human resources, records and files management in the procurement department. As the first point of contact in the Procurement department, I was responsible for maintaining a database using various software packages such as word processing, spreadsheets and databases.EDUCATIONChestnut Hill College Philadelphia, PADegree Received: Bachelors of Arts in Human Services Aug. 2005-May 2007 G.P.A.: 3.36Community College of PhiladelphiaPhiladelphia, PADegree Received: Associates in Behavior Health and Human Services May 2002-May 2005 G.P.A.: 3.8COMMUNITY SERVICE INVOLVEMENTVolunteerPhiladelphia, PAStapeley Retirement & Residential Facility August 2003-Present PROFESSIONAL CERTIFICATION/ASSOCIATIONS Child Abuse and Criminal Clearances American Dental Assisting Associates Addiction Studies Certificate Member of Phi Theta Kappa International Society of the two- year Colleges ACADEMIC AWARDS Jane S. Abrams Scholarship Award for Community Service for 2005 from Community College of Philadelphia Thomas W. Langfitt Jr. Memorial Scholarship Award for volunteer community leadership for 2005 from Community College of Philadelphia Chestnut Hill College Continuing Studies Student Academic Award Scholarship for outstanding academic achievement for transfer students (August 2005-May 2007) PROFESSIONAL AWARDS Combined Federation Campaign Award: 2008, 2009, 2010, 2011, and 2012 Great Call Acknowledgement from the VA NMS (National Monitoring Services) for March 2014, May 2015 and June 2016 Department of Veteran Affairs Certificate of Pride in Public Service Award: presented to me twice in 2015REFERENCEUpon request |
