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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVETo obtain a position that allows the utilization of a detail-oriented leader with strong memorization skills who excels in a competitive atmosphere with the ability to think freely and critically.PROFESSIONAL EXPERIENCEFlagpoles Etc. Office Administrator in LogisticsWixom, MI November 2023 - Current Provide strong customer service while demonstrating effective communication and interpersonal skills. Answer inbound calls and email potential and current clients on inquiries for orders and services. Send detailed estimates and invoices in regards to services and sales, use of data entry skills required.Delegate and train new customer reps.In-House Valet- Valet AdvisorBirmingham, MI May 2022  September 2023 Excellent communication skills, able to effectively communicate with team members and guests in a fast paced environment Electronically managed customer/vehicle profiles Demonstrated ability to maintain cleanliness and organization of parking areas, contributing to a positive customer experienceFranklin Athletic Club- Front Desk AdministratorSouthfield, MI April 2021- December 2021 Skillfully processed membership, sign-up, renewals, and cancellations using gym management software Efficiently managed front desk operations, providing exceptional customer service Effectively communicated policies, procedures, and promotions to new and existing members Resolved member concerns and complaints promptly and professionally, striving to ensure a positive experienceWestern Michigan University-Event CoordinatorKalamazoo, MI February 2017 December 2018 Bernhard Center Collaborated with clients to understand their event objectives and preferences, providing personalized event planning services to meet their needs and exceeded expectations Orchestrated successful events from conception to execution, including corporate meetings, conferences, and social gatherings, insuring, seamless, logistics, and guest satisfaction Conducted post event evaluations, and debriefing to assess event success, gather feedback, and identify areas for improvement, informing future event planning effortsDrive and Shine Car Wash- Sales AdvisorKalamazoo, MI January 2020- April 2020 Operated automated car wash equipment and hand to safely and efficiently, following standard operating procedures in maintaining a clean and organized work and environment Upheld company standards for safety and environmental compliance, including proper disposal of wastewater and adherence to regulations, governing chemical and usage and storage Cross trained in cashiering and payment, processing duties, handling, cash and credit transactions, accurately and securely while providing friendly and efficient serviceAFFILIATIONSKappa Alpha Psi- WMU Chapter Secretary, Vice Chair Community Service Men United Striving for Success- Aims to promote, empower, and unite minority students and their perspective