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Click here or scroll down to respond to this candidateCandidate's Name
Sunny Isles Beach, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith a rich blend of leadership in hospitality, mastery in digital marketing, and a proven track record in driving revenue growth, I bring a unique skill set to the COO role at Excellence Awards Industries. Specializing in team leadership, strategic market insights, and innovation, I am adept at transforming challenges into opportunities for growth. My global experience and passion for executing strategic visions would enable me to significantly contribute to your team's success and elevate your organization's operational excellence. Dedicated professional with experience in the real estate industry. Proficient in tenant relations, property maintenance and financial management. Hard-working professional with experience in contract administration, contract award, and design and development. Twenty seven years of work experience and proven knowledge of capital improvement, commercial development, and competitive bidding. Aiming to leverage my abilities to successfully fill the Project leader role on your team. Experienced in driving team performance, developing relationships with tenants, and ensuring compliance with regulations. Adept at managing a portfolio of properties, developing sound business plans, and delivering exceptional customer . Experienced in leasing properties, collecting rent payments, and proactively addressing tenant complaints. Proven track record of success in maintaining high occupancy rates and achieving goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Dependable and reliable, ready to learn and grow with your company. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.Willing to relocate to: Clayton, NCWork ExperienceProperty ManagerEdison Place I-Miami, FLORIDAJanuary 2022 to PresentSpearheaded property management policies and procedures.Planned, scheduled, and coordinated general maintenance and major repair projects.Negotiated and executed new leases, renewals, and terminations.Assistant Property ManagerSinger Plaza Apartments-Miami, FLORIDAJanuary 2020 to January 2022Met deadlines while maintaining high-quality deliverables.Performed routine and scheduled maintenance services.Experienced with social media and communications platforms.Developed departmental objectives, budgets, policies, procedures and strategies.Provided efficient and courteous service to customers at all times.Committed to delivering excellent customer service while working in a fast-paced environment.Managed and coordinated multiple projects while ensuring timely completion.Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.Worked with coworkers to complete tasks.Troubleshot minor problems and reported larger technical issues.Participated in ongoing training to enhance own job skills and knowledge.Responded quickly to meet customer needs and resolve problems.Focused on learning new skills and staying updated with industry changes.Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.Sought continuing education opportunities to stay current with industry trends.Performed general maintenance and repair.Identified ways to improve efficiency in operations and implemented process changes.Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.Leasing ProfessionalSunhouse Apartments-Miami, FLORIDAJanuary 2016 to January 2020Processed application and lease agreement by conducting rental history, credit check, and background check.Demonstrated clear knowledge of federal fair housing laws and local regulations, providing better service to diverse residential housing market.Monitored tenant compliance with lease terms and resolved disputes.Conducted apartment tours and responded to tenant inquiries.Drove lease closing process by highlighting quality of community and available amenities to prospective residents.Met with current tenants to review and renew leases.Improved leasing performance through creative campaigns, continuous outreach and social media presence.Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction.Negotiated lease terms with tenants and prepared leases for signature.Utilized property management software to streamline and automate daily tasks.Worked closely with property manager in conducting market surveys to learn more about target clients.Provided potential residents with information on availability, floorplans and amenities.Verified paperwork was completed accurately and in a timely manner.Managed delinquent accounts, interest rate setting and check scanning to support accounting tasks.Made suggestions regarding promotions, advertisements and branding to attract new clients.Exhibited accurate and in-depth knowledge of lease agreements, pricing information and vacancies.Met with board of directors to discuss and resolve legal and environmental issues.Planned and scheduled general maintenance, major repairs, and remodeling projects for properties.Directed collection of monthly rental fees and monitored past due accounts.Prepared and administered contracts for provision of property services, such as cleaning, maintenance, and security services.Verified continuous compliance with state and federal regulations and retained related documentation.Negotiated short- and long-term loans to finance construction and ownership of structures.Marketed vacancies through social media and partnerships with local leasing agents.Drew up detailed plans for new structures.Solicited and analyzed bids from contractors for repairs, renovations, and maintenance.Liaised regularly with community association members to verify satisfaction.Facilitated required permits in alignment with regulatory standards.Prepared detailed budgets and financial reports for properties.Negotiated management and service contracts, obtaining most cost-effective pricing.Evaluated tenant eligibility in alignment with income restrictions and government regulations.Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.Investigated and resolved tenant complaints, following management rules, and regulations.Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs.Kept updated records of property vacancies and lease renewals to proactively fill open units.Negotiated with government leaders, businesses, special interest representatives and utility companies to gain support for new projects and to eliminate potential obstacles. Negotiated sale, lease and development of property and complete and review appropriate documents and forms.Analyzed information on property values, taxes, zoning, population growth and traffic volume and patterns to determine if properties should be acquired.Monitored common areas for maintenance and repair needs.Maintained adequate insurance and protection to safeguard against loss.Met with prospective tenants to show properties and explain terms of occupancy.Negotiated and finalized lease terms and agreements.Ensured that were in line with rental markets.EducationMaster's degree in Business AdministrationColumbia University in the City of New York - Manhattan, NY March 2008 to June 2016MASTER OF BUSINESS ADMINISTRATION in DIGITAL MEDIA Columbia University - New York, NY, USJune 2016Skills Proficient (C2) Upper Intermediate (B2) 1st language Colegio San Marcos Buenos Aires Migros Geneve, Switzerland Argentina English Building Operations Affordable Housing Programs Knowledge New Construction Property Tours Multi-Family Property Management Fair Housing Mandates City And County Regulations Leasing And Sales Sales And Marketing Tenant And Eviction Laws Administrative Support Codes And Regulations Property Showing Financial Budgeting And Reporting Tenant Screening Administrative Leadership Effective Planning Background Check Investigations Unit Vacancies Maintenance Knowledge Accounting Operations Safe Work Practices Exceptional Oral And Written Communication Skills Rental Pricing Strategies Property Marketing And Promotion Lease Renewals Commercial Property Valid State Name] Driver's License Tenant Improvements Collect Payments Staff Meetings Financing Coordination Performance Assessment Construction Project Oversight Community Outreach Programs Contractual Obligations Equipment Replacement Tenant Eligibility Determination Community Association Support Capital Projects Management Staff Coordination Property Service Contract Administration Serve Customers Interior Renovations Tenant And Owner Liaising Security Deposit Refunds Accurate Property Valuation Creative And Adaptable Film Production Mobile Device Operation Increasing Occupancy Manage Rentals Property Walks Maintenance And Supply Requests Social Perception Insurance Coordination Grounds And Facility Inspection Rent Growth Property Accountability Coordinate Documents Cloud-Based File Management Local And State Laws Social Media Engagement Employee Motivation And Guidance Enterprise Resource Planning Operating Cost Tracking Rent Pricing Optimization Fair Housing Laws Knowledge Occupant Retention Security Management And Enhancement Community Engagement Monthly Fee And Payment Collection Screening Processes Inspect Buildings Terms Explanation And Enforcement AMSI Renewals Management Spanish French Proficient (C2) Nautilus Middle School Miami Beach, FL Photography Adobe Photoshop Portfolio Management Asset Management Computer Networking Branding Financial Report Writing Negotiation Sales Direct sales Account management Inside sales B2B sales Retail sales Marketing Business development Negotiation Customer service Financial acumen Pricing Banking Team management Branding POS Social media management Product management Mobile devices Hospitality Portfolio management Forecasting Content development Digital marketing Leadership Computer networking Project management A/B testing Typing Analysis skills Project coordination Makeup application Property management Asset management Financial management Financial report writing PPC Campaign Management Accounting Supervising experience Personal assistant experience Data analysis skills Google Analytics Restaurant experience Risk management Communication skills Time management Microsoft Office Succession planning Employee evaluation Senior leadership Market research Google Suite CRM software Photography Cash register Budgeting Dealership experienceCertifications and LicensesDriver's LicenseDigital marketing, customer engagement and analytics April 2013 to PresentColumbia University of the City of New YorkCFPCPAChartered Financial AnalystEnrolled Agent |
