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Title Customer Service Vice President
Target Location US-MN-Lakeville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Minneapolis, Minnesota Street Address
PHONE NUMBER AVAILABLE  EMAIL AVAILABLEService Industry LeaderA dedicated, detail-oriented, articulate, and self-motivated professional with 7+ years of comprehensive expertise within service industry. Recognized for communication skills and resolving complex issues by formulating creative/logical solutions. A proactive, hands-on leader. Able to develop strong relationships with peers, senior management, vendors, and customers to facilitate smooth operations and efficient decision-making.KEY STRENGTHSCommunication  Bartending Efficiency  Staff Training  Customer Service  Organization  Prioritization  Adaptability  Customer Attentiveness  Service Industry Best Practices  Self-Directed  Identifying and Resolving Issues  Strategic Thinking  Small Team Management  Productivity  Collaborative Decision-Making  Hospitality Training  Aloha  Micros  Squirrel  Various POS Systems  Team Management  Staff Training  Inventory  Event Management  Vendor Management  Customer-FacingPROFESSIONAL EXPERIENCETRUTAP, NINNEAPOLIS, MN January 2016  PresentVICE PRESIDENT OF MIDWEST REGIONInstallation of customer beer tap systemsRegional sales representativeService manager and maintenance managerNICOLLET ISLAND INN, MINNEAPOLIS, MN January 2016  May 2018LEAD BARTENDERIn addition to bartending duties responsibilities include high volume banquets, daily table side service, and inventory. Experience with working offsite receptions and private events.VINCENT, MINNEAPOLIS, MN August 2014  December 2015LEAD BARTENDERIn addition to bartending duties responsibilities include high volume banquets, daily table side service, and inventory. Experience with working offsite receptions and private events.MCCORMICK AND SCHMICKS, MINNEAPOLIS, MN June 2011  January 2015LEAD BARTENDERAwarded for excellent customer service, attention to detail and self-starter initiative. Duties include customer service, bartending efficiency, table side service, and customer retention.M&s GRILLE, MINNEAPOLIS, MN May 2008  June 2011BARTENDERDuties include customer service, serving with excellence, bartending efficiency, and inventory. Responsible for training and ensuring the success of new employees. Attained a continual following of customers and high company sales.EDUCATION & TRAININGPerlick Certified Installer, August 2018General Education: Inver Hills Community College, Inver Grove Heights, MN 2000-2002

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