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Office Assistant Customer Service Resume...
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Title Office Assistant Customer Service
Target Location US-GA-Fairburn
Email Available with paid plan
Phone Available with paid plan
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SummaryHaving worked in both the public and private sectors of the economy, I have a unique perspective of the needs of a company and the people and industries they serve. I am able to learn a skill and, in turn, teach that skill to others in such a way that is easily understood and reproduce. This is the person to hire for this position.Professional ExperienceTeacherD.E.L.T.A STEAM Academy, July 2023 - June 2024Collect and analyze dataCreate data reports based on test data and student growth potentialCreative lesson plans that hold students attention while remediating and accelerating necessary skillsUse of technology and multiple software platformsTesting administrationBuilding strong relationships with students and parentsGarden Club FacilitatorModel Middle School, July 2021 - June 2022Created detailed lesson plans aligned with course syllabus that were differentiated by contentStood in for absent staff members to conduct one-on-one instruction in all subjects and grade levelsDeveloped a curriculum that included reading and language arts, including self-control skills Anne Street Elementary, July 2020 - June 2021Created detailed differentiated lesson plans to meet student needsCollect and analyze dataCreate data reports based on test data and student growth potentialCreative lesson plans that hold students attention while remediating necessary skillsUse of technology and multiple software platformsOn-going progress monitoring for MTSS Team building and collaborationBuilding strong relationships with students and parents during difficult times Forest Park Middle School, July 2016 - June 2020Collect and analyze dataCreate data reports based on test data and student growth potentialCreative lesson plans that hold students attention while delivering necessary skillsUse of technology and multiple software platforms Laurel Ridge Elementary, January 2013  May 2015Collect and analyze dataCreate data reports based on test data and student growth potentialCreative lesson plans that hold students attention while remediating necessary skillsUse of technology and multiple software platformsOn-going progress monitoring for MTSSTeam building and collaboration through grade level meetingsBuilding strong relationships with students and parent during difficult timesSTEM Committee memberMath Team coordinatorRevenue AnalystAllied Automotive Group, May 1999  May 2011Analyzed billing and payment cycles for the General Motors and Chrysler Motors accounts.Adjustments, write-offs, and collectionsDaily and weekly benchmark reportsException report correctionsMonth-end reporting of financial reports to accountingTraining new team members in the use of computer processesCollections of past-due amounts over 30 daysTariff creation, implementation, and distributionGeneral office assistantContract managementCreation Standard Operating Procedure manualsIT and Accounting liaisonOffice CoordinatorCoosa Valley Adult Education Center, 1995  1998Student registrationFilingPublic Service AnnouncementsData entrySkillsSelf-starter, Computer skills, Customer service, Communication skills, Teaching, Microsoft office, Writing skills, Classroom experience, Data entry, Master Gardener EducationBrenau University  Gainesville, Georgia -Bachelor of Science, May 2012  Magna Cum Laude Coosa Valley Technical College  Rome, Georgia - Marketing/Management, May 1996 Student Government President

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