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Click here or scroll down to respond to this candidateCandidate's Name
OBJECTIVE: To obtain a position as a member of an organization that utilizes my skills, work ethic, achievements, and leadership abilities.Phone number: PHONE NUMBER AVAILABLEEDUCATION:Central Connecticut State University, New Britain, CT Graduation: Spring 2016Major: Bachelor of Science Degree in FinanceRelated Courses:Bank Management Managerial CommunicationsBusiness Statistics I and II Financial Statement AnalysisWORK EXPERIENCE:Tradition Energy, Stamford CT 9/2022 3/2024Senior Client Services AssociateActed as a liaison between energy advisors and energy suppliers electricity and natural gas products.Contacted utilities on behalf of clients to resolve issues or obtain information.Managed the uploading of client invoices, contracts, and market research into the companys propriety software platform.Performed contracted modifications (adding/deleting) accounts on the clients behalf.Point Pick Up Technologies, Stamford CT 4/2021 - 7/2022Senior Performance AnalystLead team of 4-6 Generalists to actively and efficiently assist drivers to complete orders.Disputed/escalated any issues that may occur with drivers, Walmart or delivery customers.Provided technical support to drivers experiencing any application malfunctions.Met/Exceeded department goals by monitoring and managing key performance indicators..Garavel Chrysler. Dodge. Jeep. Ram, Norwalk CT 7/2018 - 4/2021 Service AdvisorManaged repair orders for personal and business accountsAccurately recorded customer concerns and provided findings and recommendations in a timely manner.Led team of 4 technicians and created a distribution process for repair orders.Met/Exceeded weekly and monthly sales and customer service goals.AAA Northeast, Norwalk CT 6/2016 - 7/2018 Member Services CounselorCreated great rapports with members and clientsMet/Exceeded monthly customer service goalsDepartment of Motor Vehicles servicesClosed loans for auto and mortgagesSaks Off Fifth Avenue, Stamford CT 6/2015 - 10/2015 Sales AssociateBuilt and maintained relationships with clientsMerchandised and price pointed productsMet/Exceeded daily and sales event goalsProcessed domestic orders via phone and desktopFedEx Office, Norwalk CT 6/2015 - 9/2015 Center ConsultantProvided excellent logistic service to clientsManaged domestic and international orders for clientsPrepared projects for corporate and local businessesHandled high resolution color and B&W printersWhole Foods Market, Darien CT 5/2014 -6/2015Customer ServiceProvided highest level of customer serviceStocked merchandise on shelvesAssisted receiving team with incoming productHelped maintain and track store inventoryTD Bank, Norwalk CT 2/2012 - 5/2014Teller IIProvided highest level of customer serviceSupervisory duties such as training new hiresMet or exceeded quarterly sales goalsUtilized Microsoft office applications to create reportsSalvation Army, New Britain CT 10/2010 - 11/2011Events Volunteer/ InternshipPrepared facilities to host holiday eventsServed food and spent time with elderlyTransported food and goods to headquartersConstructed care packages for familiesYMCA, New Britain CT 11/2009 - 10/2010After School Program Volunteer / InternshipAssisted staff with supervising childrenTaught children how to read and writeHelped children with homeworkAssisted with arts and crafts and physical education |
