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Click here or scroll down to respond to this candidateCandidate's Name
Professional SummaryDecisive, initiative-taking, energetic and extremely creative. I am also an enthusiastic, disciplined and highly motivated individual who brings 19 years of experience in the IT industry with the last 15 years focused on project/portfolio management. A resolute business professional with a versatile administrative support skill set and eager to take on new challenges.Core CompetenciesProject ManagementIT ManagementAdaptabilityCommunicationConflict ResolutionCritical thinkingCustomer ServiceSmartSheet, JiraTeamworkMS Suites, MS ProjectFluent in both Written and Oral SpanishPROFESSIONAL EXPERIENCEZensar Technologies December 2018 PresentProgram Manager - NetworkDelivered complex technical projects within the agreed scope, budget and timelinesSpearheaded the development and management of project plans, budgets, and timelines that stayed within set budgetary constraints and completed on-timeIdentified critical milestones, and issuesPartnered with the technical teams to understand project requirements by providing guidance and ensuring project deliverables exceed quality standardsCommunicated the progress of all technical and organizational risks to stakeholdersOversaw the fulfillment of larger organizational goalsMonitored project progress on a regular basis to ensure timely and accurate delivery of resources effectively adapting the project plan according to changing business needsResolved scope creep issues by defining and enforcing project scope parameters, ensuring successful completion of the project.Perspecta August 2014 December 2018 Program ManagerSuccessfully managed enterprise infrastructure projectsManaged infrastructure server builds of both physical and virtual servers.Managed IT employees, making sure network costs are on budget.Served as a liaison between IT staff and project stakeholders.Responsible for CoSD refresh program.Ensure all CoSD and Project Office policies, procedures, and processes are adhered to, including compliance with and support of quality assurance standards.Resolved scope creep issues by defining and enforcing project scope parameters, ensuring successful completion of the project.Successfully managed the software development lifecycle projects, ensuring outputs were delivered on-time and to spec while maintaining an average budget savingscentrexIT September 2013 August 2014Program ManageDrove the implementation of Agile methodology across multiple departments and projects, resulting in a 20% increase in project efficiencies and a 50% reduction in timeline overrunsDevelop Project Plan, risk assessments.Directed and managed project resourcesMonitor and manage the project schedule, budget, Risk analysis.Managed the role of procurement specialist for internal and external clients.Served as a point of contact between Vendors and clients.Prepare Project Status Reports and Project Change Requests for the steering committee.Reported directly to the CEO and CIO on project status.Managed Solution January 2013 September 2013Program ManagerSuccessfully managed infrastructure, Hardware refresh projectSuccessfully managed Office 365, SCCM, Exchange, Active Directory and SharePoint projectManage the project considering integration across all areas.Develop Project PlanDirected and managed project resourcesMonitor and manage the project schedule, budget, and risk.Prepare Project Status Reports and Project Change Requests for the steering committee.IEHP May 2012 November 2012Project ManagerSuccessfully managed infrastructure refresh project, Corporate Website redesign projectsMentored staff in methodology and encouraged best practice in project management and project planning.Presented periodic Dashboard reports on the current program, future opportunities, and client issues.Served as a liaison between project sponsors and department managers on resolving critical issues and providing added support as appropriate.Defined project scope, goals, and deliverables in collaboration with senior management and stakeholders.Planned, scheduled, and tracked project timelines and milestones.Identified and managed project risks and issuesEffectively communicated project expectations to team members and stakeholdersSt Joseph Health System April 2010 April 2012IT Project ManagerManaged MDF/IDF refresh projects.Managed End of Life equipment replacement projects.Successfully managed data center relocationDevelop full-scale project plans and associated communications documents.Effectively communicate project expectations to team members and stakeholders Draft and submit budget proposals and recommend subsequent budget changes where necessary.Identify and resolve issues and conflicts within the project team.Identify and manage project dependencies and critical path.Develop and deliver progress reports, proposals, requirements documentation, and presentations.Verizon Business February 2008 December 2008Project ManagerLead project plan, SOW, and managed the implementation of multiple IT projects.Reviewed all equipment orders for accuracy, ensured proper equipment inventory during and after project implementation.Managed field technicians schedules, deployments, and tasks on a per project basisReported project status to Operation ManagerHISNA April 2007 February 2008Project CoordinatorDesigned sites Telecom and Network Server room using Visio.Planed and coordinated schedules for maintenance and installations.Prepared project plans including estimating cost and resources required for telecom department.Managed account payables for departmentNortel Networks January 2000 November 2002Technician IEvaluated, and configured the Reliability Test Modules (RTM) within the time elected by the manager.Managed the equipment test progress and reported result to the department manager.Monitored and tracked the equipment from shipping to configuring, and through the testing phase to ensure timely completion.USMC July 1995-August 1999Radio OperatorEvaluated the working capability and frequency of radios.Supervised 10 to 15 military personnel of lesser rank.Held Marine Integrated Maintenance System (MIMMS) post.Maintained inventory of all communication equipmentTracked all communication equipment as it progressed through the maintenance cycle.Purchased all replacement parts for equipment.EDUCATION and CERTIFICATIONSCSM CertificationMaster of Business administration, Keller Graduate School, Long Beach, CA, 2008Master of Project Management, Keller Graduate School, Long Beach, CA, 2008Bachelor of Science Network and Communication Management, Pomona, CA, 2005 |
