| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYDEC Street Address - PRESENTFamily Health Navigator, CareRing, INC - A Guided Journey - Healthy Start, Charlotte, NC Conduct structured home and outreach visits with pregnant and postpartum participants Provide evidence-based education on various health topics Conduct risk assessments and referred participants to community agencies as necessary Enhance program effectiveness by conducting regular follow-up calls with program participants to provide ongoing support and address any potential concerns or barriers to accessing healthcare services. Facilitate workshops and training sessions for community health workers and program staff to enhance their knowledge and skills in providing culturally competent care and support to expectant and new moms. Establish partnerships with local businesses to offer discounts and incentives for program participants, promoting a holistic approach to family wellness and encouraging community support for expectant and new moms. 2021 - PRESENTChief Executive Officer, Fiji Yoni Steam Bar & more, Charlotte, NC Specialize in holistic fertility, postpartum, and sensuality care services, providing personalized consultations and treatments. Offer guidance and support to clients throughout their fertility journeys, postpartum recovery, and exploration of sensuality. Educate clients on holistic wellness practices tailored to enhance fertility, promote postpartum well-being, and embrace sensuality.Coach and consult other doulas to enhance their skills and knowledge in holistic care and body sensuality coaching. Stay abreast of industry trends and maintain a clean and inviting treatment environment. Develop and implement innovative marketing strategies to increase brand awareness and attract new clients to the Fiji Yoni Steam Bar & more, positioning the business as a leader in holistic fertility, postpartum, and sensuality care services. Establish strategic partnerships with wellness influencers and healthcare professionals to expand the reach and credibility of Fiji Yoni Steam Bar & more, enhancing the business's reputation as a trusted provider of holistic fertility, postpartum, and sensuality care services.2010 - PRESENTSmall Business Consultant and Coach, Honesty, LLC, Charlotte, NC Assist start-up business owners in company setups and policy development. Provide tax preparation, accounting, and training services. Develop customized business strategies to help small business owners increase revenue and improve profitability. Develop customized small business growth strategies based on market research and industry trends to help clients achieve sustainable success and competitive advantage.Implement employee wellness programs to promote a healthy work-life balance for small business owners and their teams, fostering a more productive and engaged workforce. Utilize data analytics and performance metrics to identify areas of improvement and provide targeted recommendations to enhance operational efficiency and maximize ROI for small business owners. Provide ongoing support and mentorship to small business owners, offering guidance on navigating business challenges, decision-making, and goal setting to ensure long-term success and growth for their businesses. Develop personalized coaching programs for small business owners to enhance leadership skills, decision-making abilities, and overall business performance, tailored to individual needs and goals. 6443 Brumit lane, Charlotte, 28269EMAIL AVAILABLEPHONE NUMBER AVAILABLEJACQUELYN TIFFANYGATES SINGLETONHUMAN RESOURCES LEADERPROFESSIONAL SUMMARYHuman Resources Leader with over 14 years of experience, proficient in integrating departments post-merger and enhancing operational efficiency. Demonstrated expertise in talent acquisition, training, and policy development, coupled with a strong commitment to advocating for maternal and family health. Utilizes data analysis to drive decision-making, resulting in a 60% improvement in employee retention and effective implementation of diversity and inclusion initiatives.EMPLOYMENT HISTORY2021 - 2023Human Resources and Operations Manager, Nena Enterprises, INC, Charlotte, NC Integrated Human Resources departments post-merger. Managed production and management teams across multiple locations. Developed training programs improving employee retention by 60%. Implemented and oversee diversity and inclusion initiatives to promote a more inclusive and equitable workplace culture at Nena Enterprises, INC.Implemented innovative technology solutions to streamline HR processes and operations, enhancing efficiency and accuracy in workforce management at Nena Enterprises, INC.Collaborated with cross-functional teams to streamline HR and operations processes, ensuring efficiency and productivity at Nena Enterprises, INC.MAR 2017 - MAR 2019Application Support Analyst, Sonic Automotive, Charlotte, NC Provided administrative and technical support for assigned applications. Tested and developed process improvements to meet company goals. Served as Incident Coordinator responsible for timely resolution of incidents. Developed and maintain knowledge base documentation to assist end-users in troubleshooting common issues and optimizing application performance.Developed and maintain documentation for application support procedures to ensure continuity and efficiency in resolving issues and implementing improvements.Collaborated with cross-functional teams to identify opportunities for automation and streamline application support processes, increasing efficiency and reducing downtime for end-users. Collaborated with cross-functional teams to identify opportunities for enhancing application support processes and implementing innovative solutions to drive business productivity and efficiency. Enhanced communication skills to effectively liaise with end-users and stakeholders, facilitating smooth information flow and quick issue resolution.SEP 2014 - MAR 2017System Security Manager, Freedom Callers Home Care, Charlotte, NC Recruited, trained, and coached employees to achieve system security objectives. Developed security strategies and implemented system improvements. Implemented proactive measures to prevent security breaches and conducting regular security audits to ensure the protection of sensitive data and systems at Freedom Callers Home Care. Implemented continuous monitoring and evaluation processes to ensure system security standards are consistently met and any vulnerabilities are promptly addressed.Conducted comprehensive risk assessments to identify potential vulnerabilities and recommend appropriate security solutions for the systems at Freedom Callers Home Care. Collaborated with cross-functional teams to develop and implement comprehensive security awareness training programs for all employees at Freedom Callers Home Care, ensuring a company-wide culture of security consciousness and compliance.2015 - 2015HR Benefits Specialist, Wells Fargo, Charlotte, NC Assisted Team Members with health insurance.Streamlined audit processes to minimize points of contact. Developed and implement innovative wellness programs to promote a healthy work-life balance and improve employee morale and productivity.Developed and implement continuous improvement initiatives for benefits administration processes to enhance efficiency and accuracy in managing employee benefits at Wells Fargo. Analyzed benefits data and trends to make informed recommendations for improving the overall benefits package and ensuring competitive offerings in the market.Analyzed and interpret health insurance data to identify trends and suggest cost-effective benefit options for Team Members at Wells Fargo.EMPLOYMENT HISTORYJAN 2014 - JAN 2015Technical Support Specialist and Trainer, CenterStone Technologies, Remote Trained new employees and sales reps in advanced use of SaaS software. Identified process improvements and provided real-time coaching. Developed and implement training materials for new software features and updates to ensure technical support specialists and trainers stay current with the latest technology trends in the market, enhancing the team's ability to provide top-notch support to customers.Developed and maintain training materials for new software updates and releases to ensure technical support team and sales reps are equipped with the latest knowledge and skills. Conducted regular assessments of technical support specialists and trainers to identify areas of improvement and provide tailored coaching and training sessions, ensuring continuous professional development and improved performance in resolving customer issues efficiently.Collaborated with the product development team to provide feedback on software usability and functionality, ensuring that technical support specialists and trainers have in-depth knowledge to address customer inquiries effectively and contribute valuable insights for product improvement.EDUCATION2017 - 2020Information Technology Operations Management, Bellevue University, Bellevue, NE 2010 - 2013Nursing, JF Drake State Technical and Community College, Huntsville, Alabama 2001High School (Math and Science), Brisbane AcademySKILLSPassionate Human Resources leader Experienced in post-merger integration, data analysis, and operational managementSkilled in talent acquisition, employee training, and policy developmentCommitted to reducing disparities and supporting expectant and new moms through compassionate care and advocacyL INKSLinkedIn |
