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Country of Citizenship: United States of AmericaVeterans Preference: NoContact Current Employer: YesSchedule: A (5 CFR Street Address .310 u)Availability: Job Type: Permanent or TemporaryWork Schedule: Part Time or Full-timeDesired Location: US- Detroit, Michigan Metropolitan area (Travel up to 30 mins.)SkillsBusiness Process ImprovementStrong communication skills; verbal and writtenCustomer Quality Documentation (GM Supply Power)Management of multiple managers agendas and meeting minutesDrill Deep Wide-problem resolution analysisGood analytical abilities and problem-solving capabilities.Proficient in Microsoft Office SuitesMeticulous attention to detail(s) and organizationFocus oriented & diligence toward timely completion of goals/deadlines.Conflict Resolution (8D, 5S, Kaizen, etc.)Quality Coordinator (PPAP, blueprint reading, etc.)Inventory Management (logging, database maintenance, etc.)Data Entry (matrices, spreadsheets, etc.)Accounting (Expense Reports, Tax Preparation, Maintenance of data, billing, etc.)Software (Quickbookstfr67, MS Office, SAP, etc.)Experience:J & H BUSINESS SERVICES LLCYpsilanti, MI 02/2015-Prsent10 HoursOwnerBusiness Setup ConsultantPrepare LLC articles, setup emails and websites, Quickbooks setupAccountingQuarterly or Month-end bookkeeping, Tax Returns for individuals and businesses.Grant WritingGrant package completion, contract with clients for completion of grants, and research of open grants.ZCC USA, IncAnn Arbor, MI 04/2024-PresentHours 40Accounting Clerk/Office AssistantPosting of incoming accounts receivable paymentsResearch and resolve outstanding discrepanciesPrepare and maintain aging reports for assigned accountsCollections - with a customer conscious approachData entryContact suppliers to perform verbal validations of their remittance informationProficient with Excel, good communication skills, attention to detail, organizational skillsSAP experienceGeneral office dutiesTasks include updating financial recordsReconciling bank statementsThere and Back Transperation LLCYpsilanti, MI 04/2014-04/2024(1099) Hours 30Office Assistant/Accounting ClerkData entry of invoice information.Compiling of financial information; Balance and Income Statements.Organization of business information and work filing.Development of policies and completion of proposal information.Intuit, Inc 01/2021-04/2025Ypsilanti, MI 20 Hours(Remote)Customer Support Representative/ Tax AssociateAssist customers with tax return completion.Prepare personal and small business returnsInternal & External Customer Service telework.Answered questions on the operation of TurboTax and QuickBooks.Data entry of tax return information.Organization of business information and work filing.Veteran Affairs Medical Center 06/2012  08/2013Detroit, MI 48201 Hours 40Program Support AssistantExhibit excellent internal and external customer service in person and/or on the telephone.Prepares and provide appointments to clients and/or staff.Effectively communicates with clients and staff in receiving orthotic and prosthesis needs/issues.Preparation of oxygen billing for patients orthotic needs at home.Transportation ClerkExplains VA eligibility criteria for beneficiary travel to patients, families, and availability of services at each location as they relate to travel benefits.Exhibit excellent internal and external customer service in person and/or on the telephone.Compute the cost of travel allowances, while advising prospective travelers availability and most suitable routes/accommodations.Effectively communicates with vendors to secure reservations and tickets for travelers.Review requests for reimbursement of travel costs for the purpose of assuring compliance with regulations and procedures.Ensure completeness, accuracy, internal consistency, and agreement with basic regulations.Accurately completes all necessary paperwork and collects data as needed for preparation of reports for internal review.Provide effective patient liaison activities to promptly address their travel needs and issues.Assists with training and education of new support staff regarding duties of position for cross-coverage purposes.Eastern Michigan University 05/2011- 05/2012Ypsilanti, MI 48197 Salary 7.50 USD per Hour(Work Study)Hours 20Office AssistantBasic accounting principles and activities.Effective internal and external communication include mailing appropriate materials and referring caller to appropriate services.Help maintains positive relationships with Small Business Technology & Development Center (MI-SBTDC), satellite, and host staff.Maintains various tracking spreadsheets, performs data entry and maintains accurate database.Help maintain training website schedule and assists in recruiting clients for training programs.Provides administrative support to SBTDC Regional Director, Associate Directors, Program Communications Coordinator and Program Administration Coordinator.Coordinates collection of economic impact information.Jackson Hewitt 10/2010- 04/2012Ypsilanti, MI 48198 Hours 25Tax PreparerFiling of alpha and numerical system.Research with CPA on tax issues.Prepare personal and small business tax returns.Exhibit internal and external customer service to clients.Yazaki North America 10/2000-04/2010Canton, MI 48187 Hours 40Quality/Warranty Coordinator/Administrative Assistant.Performs verification of Production Part Approval Process (PPAP) package..Completed correct errors and verify quality control requirements are achieved..Reports program-by-program PPAP status, monitors and component PPAP requirements..Assist and provide support to Program Management performance and milestone events for current PPAP status..Support review of lessons learned into advance program team activities..Development improvement planning..Coordinates/supports shipment activities (locally) and participate in problem solving activities, where problems are complex..Compare blueprint, work order, and notice of revisions for accuracy..Participate in establishing the service part process, work instruction, and procedure..Prepare regular warranty report presentation to the customer Track warranty return from the customer in a database and coordinate their delivery to the affiliate manufacturing facility..Collect, organize and review data: performs data entry, filing and be a central processor for design and manufacturing requests for prototype and production changes/ process improvements.Collaborate in cross-functional work groups as assigned to review engineering changes with Executive management for program change status.Manage meetings for ten managers and calendars.Library organization, alpha-numeric filing and maintenance.Office supply maintenance and ordering through supply system.Coordination of department events and other administrative duties as needed.University of Michigan 08/1998 - 10/2000Ann Arbor, MI 48109 Hours 40Secretary IIIOffice coordinator for a busy pediatric Physician Medical & Rehabilitation (PM&R) office for three physicians and one fellow. Expense reports, billing for non-clinic activities.Prepared & maintained patient charts.Customer service external and internal; handle prescription requests, distribution of clinic reports, patient scheduling and problem resolution.Managing calendars; prepare & schedule legal depositions.Word processing- Cumulative Vita/Book Chapters /Manuscripts/ Correspondence (some transcribing).Education: Washtenaw Community CollegeAnn Arbor, Michigan 48105Associate degree - June 1998Major: General Studies BusinessEastern Michigan University (EMU)Ypsilanti, Michigan 48197Pending degree  HyjatizeMajor: Bachelor of Business Administration in AccountingAdditional Information:Certificates of CompletionBasic Electronics for Non-Technical PersonSeven Habitats of Highly Effective PeopleCoaching Your Business TeamThe Essentials of Credibility, Composure, and ConfidenceEffective and efficient external & internal communicationAPQPFMEAPPAPReferences: Kenneth Hill Business Practice, VAMC SupervisorPhone Number: PHONE NUMBER AVAILABLEEmail Address: EMAIL AVAILABLEReference Type: ProfessionalTameka Bow EMU Program CoordinatorPhone Number: PHONE NUMBER AVAILABLEEmail Address: EMAIL AVAILABLEReference Type: ProfessionalDonald DeYoung Jackson Hewitt Office ManagerPhone Number: PHONE NUMBER AVAILABLEReference Type: ProfessionalLinda Swisher Yazaki North America EngineerPhone Number: PHONE NUMBER AVAILABLEEmail Address: EMAIL AVAILABLEReference Type: Professional