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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOnline Customer Care Chat AgentAshley Furniture Industries - Tampa, FLOctober 2020 to PresentI assist customers with there orders through online chat assistance. I inform customers of any back orders or delays. Give options and let them know the availability of the product that they have purchased. Sr. Resolution SpecialistTerminix - Tampa, FLFebruary 2020 to PresentInbound and outbound calls for residential customers and commercial customers I do escalation calls and I also assist customers with scheduling, billing and services. Telesales AgentOneTouch Direct - Tampa, FLSeptember 2019 to PresentTo take inbound calls from consumers buying cellular services, adding lines, upgrading and inquiries about new services also answer questions about product and services. Merchant Services RepresentativeJPMorgan Chase - Tampa, FLMay 2019 to PresentTo do inbound or outbound calling for merchants informing that they will no longer receive paper or email statements. Walking them through functionalities of the new online portal and showing them how to print out there monthly statements and also answering any questions they may have. Patient Account SpecialistSherloq Solutions - Tampa, FLApril 2017 to March 2018To make inbound calls to patients letting them know about their outstanding balance on there hospital bill. If there is a co pay that wasn't not paid at the time of the visit and setting up payment plans. I also took inbound calls collect payments, settling accounts, answering questions and working closely with patients insurance providers to make sure accuracy in patients billing. Front Desk ReceptionistFairfield Inn &Suites Fairground CasinoOctober 2014 to December 2016Customer Service RepresentativeConvergysJuly 2016 to November 2016Survey AgentRooms To Go CorporateJanuary 2016 to August 2016Front Desk Agent/Night Auditor/ SupervisorResidence Inn By Marriott Tampa DowntownApril 2012 to September 2014EducationG.E.DBrewster Technical CenterSkills Hospital CSR Call Center Customer Care Customer Service Customer Support Telemarketing Cold Calling Inside Sales Outbound Sales Upselling Live Chat Negotiation Account Management TypingLanguages English - Expert |
