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PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdd-Street Address minnow driveIndianapolis inStreet Address
Objective:A leadership role, which would entail leading and sustaining an organization into the global arena, creating processes with the perspective of improving cost, productivity, quality and an endeavor to build and empower teams/individuals whereby ensuring that I leverage my ability to learn and enhance my knowledge continuously and give my best.SynopsisWell versed with the concepts: Restaurant Operations, Inventory & wastage control, Scheduling & labor control, Coaching & Staff Development, Compliance of Sops, Civil & mechanical maintenance of restaurant, Product & quality control, Service Ethics.Detail-oriented with an analytical bent of mind and positive attitude.Capable at grasping new technical concepts quickly and utilizing it in a productive manner.An effective communicator with strong analytical, interpersonal, and problem-solving skills.Work Experience:Fieldrose Ltd : QFM Group (KFC)Lancaster UK(October 2022 Present)Designation: Restaurant General ManagerResponsible for handling of the Dine-In, Take Away and Delivery, and contribute towards 100% fulfillment of the targets laid by the organizationResponsible for the compliance of SOPs of organizationReduction in expenses and wastages through proper training and cross-checking at several levels.Responsible for reduction in losses and increase in profits.Responsible for training the team to deliver excellent customer service and to reduce the chances of customer complaints.Company : Sapphire Foods India (KFC).Designation Ass. Restaurant Manager(Nov 2019 to July 2020)Responsible for handling of the Dine-In, Take Away and Delivery, and contribute towards 100% fulfillment of the targets laid by the organizationResponsible for the compliance of SOPs of organizationReduction in expenses and wastages through proper training and cross-checking at several levels.Responsible for reduction in losses and increase in profits.Responsible for training the team to deliver excellent customer service and to reduce the chances of customer complaints.Company : Drool Food Pvt.Ltd. (KFC).Designation: Shift Manager (July 2016 to Dec 2019)Responsible for handling of the Dine-In and Delivery, and contribute towards 100% fulfillment of the targets laid by the organizationResponsible for the compliance of SOPs of organizationReduction in expenses and wastages through proper training and cross-checking at several levels.Responsible for reduction in losses and increase in profits.Responsible for training the team to deliver excellent customer service and to reduce the chances of customer complaintsCompany : Sapphire Foods India (KFC).Designation: Team Member (Aug 2013 to Jun 2016)Responsible for the compliance of SOPs of organizationReduction in expenses and wastages through proper training and cross-checking at several levels.Professional Enhancement: Summer TrainingOrganization: Life Hotel LudhianaDuration : Six monthsScope : Major Departments- Housekeeping, Front Office, Food Production, F & B serviceEducational Qualifications:Degree in Hotel management (2008 2011) From Alpine institute of management & TechnologyIntermediate passed in 2008 from Uttarakhand Board.High school passed in 2006 from Uttaranchal Board.Personal Details:Marital Status: Un marriedFathers Name: Mr. Ajeet SinghNationality: IndianLanguage: Hindi, English & PunjabiHobbies: TravelingDate of Birth: 30-12-1988I do hereby declare that all the above statements furnished in this resume are true and correct to the best of my knowledge & belief.Date:-Place:- (Candidate's Name ) |