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New York, NY 917-215-9008 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLE PROFESSIONAL SUMMARYExperienced Revenue Operations Leader with 7+ years in go-to-market strategy, including revenue, marketing and sales operations; adept at driving significant results across Fortune 500 companies and Startups. Tyler is passionate about working on projects that make an impact, and not afraid to roll up his sleeves to work tactically, while keeping strategic goals in mind.SKILLS: Hubspot (Certified Partner) Salesforce Outreach SQL Outreach Salesloft Gong ZoomInfo Clearbit Cross-functional Project Management Excel & Google Sheets .io Hightouch Linux Homelabs & hosting AI APIs(incl. OpenAi, Anthropic, Perplexity, Openrouter) Zapier Analytics & Reporting (Looker, Sigma, Sheets) Forecasting EMPLOYMENT HISTORYTegen.io, Remote April 2024- PresentIndependent Rev Ops & CRM Solutions Consultant Provides strategic and tactical consulting services to numerous startups, focusing on funnel evaluations, tech stack implementation, compensation planning, email marketing, data enrichment, and sales target list generation Leverages certified HubSpot partnership, and Salesforce, to optimize client CRM systems and go-to-market plans Collaborates with Software partners like Hubspot on deals and provides testimonial videos, allowing for smooth onboarding and providing clients with easy access to best-in-class tools Mangomint, Remote Nov 2023- April 2024Director of Revenue Operations Implemented automated lead routing and best-practices within Salesforce along with documentation for the sales team to streamline operations and improve transparency within the GTM Org. Built daily and weekly rep report cards, and held training sessions to ensure adoption and ensure reps understood their metrics & performance. Additionally, Integrate orgs CRM with our Apps backend to reduce user friction Capchase, New York Nov 2021- Nov 2023Director of Revenue Operations Led a series of cross-functional process changes which led to a 300%+ increase GTM funnel efficiency Built out Hubspot, and led a global operations team of 4 analysts overseeing operations for Sales, Account Management, Marketing and Underwriting, and rolled out SOPs across the GTM team Implemented and maintained reporting on metrics such as lifecycle conversion rates (I.e. MQL:SQL, SQL:OPP, etc), churn, and customer acquisition cost (CAC), and facilitated sales pipeline management with sales managers. Additionally, built compensation plans with the VP of Finance and VP of Sales to optimize for Sales outcomes Alibaba Group, New York May 2018- Nov 2021Director of Revenue Operations Spearheaded B2B expansion initiatives resulting in a 200% increase in monthly sales, including the launched of 50+ outsourced sales teams and two other reseller teams Built and managed a BDR team of 7 and a Revenue Operations team of 2 analysts Established key performance indicators (KPIs) for organizational growth and success, including the projections, targets, and attainment for our B2B orgRevenue Operations Manager May 2018- Nov 2018 Worked directly with the head of sales to implement Alibabas initial CRM systems & reporting, and build out SOPs for the whole GTM organization. Evaluated and implemented the entire GTM tech stack. Drove marketing automation initiatives to boost demand generation efforts Shopkeep POS, New York Mar 2017- May 2018Account Executive Provided critical Salesforce and Excel reporting for the sales team, operating in a hybrid sales & operations role EDUCATIONUniversity of Wisconsin-Madison, Bachelors in History, 2016 |