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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEHighly motivated, passionate communicator who advocates on behalf of clients. I have a strong work ethic, committed to fostering a trusting, cultural competence-based relationship in customer service. I am a team player who enjoys collaborating with various organizations to bring solutions and resources to each case.SKILLSCrisis Intervention, Listening SkillsStrong Communication, EmpathyCase ManagementSovereign Immunity & HIPAACustomer Service, EfficientBehavioral DevelopmentTeaching, Coaching, MentoringTime ManagementDetail OrientedEXPERIENCECase Manager Brandon Outreach Free Clinic April 2023  presentScreen patients, determine financial eligibility, explain sovereign immunity.Advocates for patients by determining any barriers to achieving client goals.Maintain file eligibility, proper documentation for referral forms in patient records.Building trust-based relationships, and continue to follow up on progress of casesProgram Specialist Career Source & Community Rehab Association Jan 2019  Dec 2019Worked to understand client housing and renovation needs and identified appropriate resources.Completed necessary intake and paperwork for housing and renovation loans.Teacher Hollywood Christian School Aug 2015  Jun 2017Created and implemented student curriculum.Evaluated progress reports and engaged with parents regarding targeted goals.Mentored and tutored parents regarding learning styles, positive reinforcements, and fostering successful relationships at home and school.Owner, Active Praise 2016 - 2019Create, market, and deliver branded materials.OTHER RELEVANT EXPERIENCETrained on HIPAA, eligibility and referral forms, and Sovereign ImmunityTeaching and counseling at-risk studentsParenting classes for new momsNutrition, cooking, and life skills classesEDUCATIONVHCPP (Volunteer Health Care Provider Program)Community Social Service Worker Diploma Trillium CollegeBachelors Degree - Social Service Diploma (Psychology and Sociology) Dawson College