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Click here or scroll down to respond to this candidateCandidate's Name
Euclid, Ohio Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWWW: Bold ProfileHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong organizational and time management skillsMicrosoft OfficeComputer proficientStrong research and analytical problem solvingResolves patient account issues, complaints, andconcernsExcellent documentation and reporting skillsEffective verbal and written communication skillsSolid team-working skillsStrong understanding of nursing practices andrelated regulations10/2023 to CurrentSEDGWICK CLAIMS MANAGEMENTWarren, OhioLeave of Absence CoordinatorDrafted letters notifying employees about their approved leaves of absences. Processed disability claims with third party administrators. Worked closely with benefits staff to ensure compliance with all benefit plans during a Leave of Absence. Advised employees about available resources such as short-term disability insurance or unpaid family medical leave options.02/2021 to CurrentANGELLICARE, INCCleve, OhioPatient Care AssistantResponsible for housework, preparing meals, grooming, and companionship Administered medications, ran errands, and assisted with finances when needed Chaperone with rides to doctor's appointments as well Completed a daily activity and time tracking sheet. 08/2002 to CurrentTHE CLEVELAND CLINICCleve, OhioAccount Rep IIResponsible for timely accurate processing of electric data files from various payers Uses cash management and Enterprise batch reconciliation to reconcile accounts Research and manual processing of insurance payments rejected from electronic program posting to patient accountsMonthly performance of quality reviews and subsequent issue resolution Assisted and advised with conversions of processes to ensure HIPAA compliance Provided shift flexibility for management upon request in response to unexpected shift changes Uses work queues, EPIC, and Excel on a daily basis. 01/2023 to 09/2023NEW YORK LIFE INSURANCE COCleveland, OhioLife Insurance SpecialistResearched new products in order to recommend suitable coverage options to clients. Analyzed medical records and financial documents to determine eligibility for life insurance coverage. Explained complex legal terms associated with life insurance policies to customers. Provided ongoing customer service support to existing policyholders. Created and maintained detailed records of client data, policy information, and payments. THE CLEVELAND CLINICSUMMARYSKILLSEXPERIENCE06/2002 to 08/2022Cleve, OhioAccount Rep IIITimely and accurate manual processing of insurance payments from various payers posting to patient accounts Mentoring of newly hired staff membersMember of Event Planning Committee.CERTIFICATE: TRAINING FOR PERSONAL CARE ASSISTANTCleve, OhioDIPLOMA: JOHN HAY HIGH SCHOOLCleve, OhioCertificate of achievement for highest quality for 20 years Certificate for meeting productivity for 20 yearsCertificate for completion of the Cleveland clinic epic system EDUCATION AND TRAININGAWARDS |
