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Click here or scroll down to respond to this candidateCybreena D AtwoodStreet Address Jarin CtScottsburg, INPhone #: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEQualifications: Customer Service Dependable Knowledge of Quick Books Microsoft Word Excel PowerPoint Answering Phones Emailing Copy Machines & Fax Processing Credit Cards Behavior Therapist Cash handling Accounts receivable/payable Filing Daily Cash Report Bank Deposits Closing service tickets MultitaskingExperience:Nations BenefitsJune 2023- Current Remote position Advise members of plan information; balance inquiry, start date, when their plan expires, where they can shop, etc. Place OTC orders; online, or over the phone with the member. Start new plans Cancel plansGoodyear Commercial TireJune 2022-June 2023Office Administrator Answer phone calls regarding when their vehicle will be ready to be picked up, give out pricing information, etc. Quote service prices Close cash report daily ; go to the bank and complete the daily deposits. Help customers at the front counter ; sign customers in and advise them on the wait time, give them the price of their services, Schedule future appointments if needed. File all paperwork ; all the weekly time sheets, the service calls, invoices, delivery receipts. Bill out all invoices and service calls to the correct department. Pay vendors for their services daily Order office supplies when needed. Enter checks on cash report at the end of each day. Duke EnergyOctober 2020- May 2022Customer Service Rep Remote work Applied credit card payments for customers electricity accounts. Advised customers of their energy bills, gave them the amount owed/due Reconnected service if disconnected due to any reason. Answered inbound phone calls regarding account issues, balances, making payments, etc Updated customers accounts with new information ; change of address, updated phone numbers, new alternate contacts, etc Created new customer profilesHopebridgeJune 2019- September 2020Registered Behavior Therapist Ensuring Client Care; always put the patient and their safety first Following behavioral skills acquisitions and behavior reduction protocols Reporting to families and caregivers about the patients day and the activities that were completed that day. Maintaining client confidentiality.Palmer Roofing and Sheet MetalDecember 2017- May 2019Office Assistant Answer phone calls from customers on pricing, availability, and what work they needed specifically. Record payroll every week for the employees, cut checks. Input new hire information, SSN, DOB, Address contact information, recorded all new employee information before hire date. Data Entry; entered all the invoices into our payment system, entered all the new hire information, entered the end of year taxes Accounts receivable/payable duties Helped with customer complaints and tried to help customer to be as happy and satisfied as possible Called on accounts that were past due I was responsible to complete claims Kept work area neat and organized at all times Emailing and scheduling for meetingsAIGMay 2016-December 2017Customer Service Rep Answer inbound phone calls for Whirlpool customer service Schedule appointments for repairs that need to be made on products Take compliments and complaints. Work with Microsoft Outlook, PowerPoint, Excel, Word, ect. Accent MarketingOctober 2014- April 2016Customer Service Rep. Answered inbound calls for Bridgestones customer service Received compliments and complaints Worked with Microsoft Word, PowerPoint, Excel, Outlook, ect. TSI Trucking, LLCFebruary 2012- September 2014Billing / Accounts Payable Data Entry Work in Excel, Word, Quickbooks, Dr. Dispatch, Powerpoint Answered multi line phones Sent checks out to vendors weekly Responsible for accounts payable Called on accounts that were past due I was responsible to complete claims Kept work area neat and organized at all timesEducation:2007-2011Silver Creek High SchoolSellersburg, IN |
