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Street Address Von Sneidern CourtLexington, KY Street Address
Mobile Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEEducationBusiness Management & Marketing BCTCS, Lexington, KYBusiness Management University of Kentucky, Lexington, KYEBusiness Management University of Phoenix, Phoenix, AZRadiology Technologist Certification St. Joseph Hospital, Lexington, KYExperienceIn addition to working as a Radiology Technologist, and with the Information Technology and team training background, which I possess, I have:Account Management of corporate customers providing guidance, project management, training, customer resolution of issues and customer relations within the scope of quality product at the project completion.Developed and implemented Quality Assurance programs within Radiology departments to ensure that standards for quality control and JCAHO (National Hospital Accreditation) were easily met.Managed approximately 70 client accounts to assure new radiology systems were properly planned for, installed, and conducted training for the staff personnel in the operations of the new equipment including image networking and image quality to assure customer satisfaction.As a member of a national elite group of digital system specialists, conducted client visits to troubleshoot systems, train hospital personnel, and train a larger team for corporate national digital systems application team specialists. The team was also responsible for meeting the clients needs in account management, General Electric Corporate Image, and overall customers satisfaction.With General Electric, there was quarterly training courses presented on the proper methodology used in adult learning. Skills were used in actual work sessions to help the adult learner captures teaching information and retain for a high level of learning competenciesGeneral Electric Healthcare system, conducted semiannual training sessions for training specialist on presenting a corporate image with the customer and retaining the subject being taught. During this training course, there was a class on critical thinking skills in conversing with a no cooperation of the customer and students. The class was designed on how to refocus the customer mindset into a more positive experience of embracing the GE Healthcare systems and getting 100% user capacity.Provided daily on site training to users for proper operations of GE Healthcare software systems, and equipment. The training method used was super user methodology. Daily evaluation of users of their competencies.Hospital provided instructional courses of management of employees, and capturing the highest level of competency of an employee in relationship to patient care.Chaired and coordinated the continuing education program for Radiology departments to assure employees meet state license requirements and receive needed training and that appropriate records are maintained so the department would easily achieve national hospital accreditation requirementsManaged 12 employees and the budget and operations of the Radiology Department Office in addition to coordinating the selection, project management, installation of a Radiology information network computer system (McKesson HBOC system) which permitted the department to achieve its business and quality objectives.Rendering patient care while performing quality Radiology procedures. Have kept current on all Diagnostic equipment, Radiology portable, Radiology C-Arms.Employment HistoryEmployerBaptist Health LexingtonUrgent Treatment CenterLexington, KYDecember2020 - December 2021Assured OrthopedicsRichmond, KYSeptember 2019-September 2020Vision MobileLouisville, KYFebruary 2016-January 2019Federal Medical Center BOPLexington, KYMay 2014 February 2016Dr. Douglas NesbittLexington, KYOctober 2012 January 2014St. Joseph HospitalLexington, KYPosition(s)Radiology TechnologistMedical AssistantRadiology TechnologistMRI TechnicianCMA, Cast Tech, Pt Education, Surgical, EMGRadiology TechnologistContractor Radiology TechnologistIMS Specialist CorpMedical Assistant, ReceptionistPatient Billing/Procedure-Lab-Rx orderingRadiology/Cardiovascular TechnologistFebruary 2010-January 2011Norton Suburban HospitalLouisville, KYOctober 2009 February 2010Invasic Cardiac SpecialistInternational RadiologyCentral Baptist HospitalLexington, KYMarch 2008-August 2009Staff Radiology TechnologistCardiovascular TechnologistGeneral Electric Medical SystemClinical Imaging Acquisition SpecialistMay 2001 March 2007Account Management/Project ManagerSt. Joseph HospitalRadiology Information System AdministratorLexington, KYMarch 1979-May 2001Radiology Office ManagerClinical Radiology InstructorDiagnostic Radiology ManagerQuality Assurance ManagerFayette Co School System 2022-2023CC Urgent Treatment CenterRichmond, KYJan 2024 to PresentRadiology TechnologistSubstitutes TeacherMedical Assistant Radiology Technologist |