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DenishaCobbPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEQUALITY ASSURANCEHD Supply / Flower Mound, TX / 2023 - PresentMonitoring software engineering processes. Electric Pallet Jack, Stand up forkliftFix errors dealing with customer deal.Send out emails to customer and clients to follow up to make sure we have met their needs on quality.Communicate with supervisor and management on the feedback from customer and clientsWAREHOUSE ASSOCIATESSaddle Creek / Fort Worth, TX / 2023 - 2024A technical person seeking a job handling varies tasks in a technical role. Interest and activities would be to meet and satisfy customer and company requests accurately and effectively. Can develop and maintain skills necessary to grow within a given market. I have an extensive background in warehouse environment, equipment and other operations.PROFILEHandlin loose freight, loading, unloading, sorting, stagingInput boots and cloths. Following company safety policies.Ensure customer satisfaction through handling of product.Adhere to and comply with corporate standards and procedures in handling.Ensure to print Bulk labels for picking.DC ASSOCIATEWorldpac / Flower Mound, TX / 2021 - 2024Has overall responsibility for receiving and moving materials inventory level maintenance. Maintains complete paperwork. Operates warehouse equipment in a safe manner. Training new associate.Marks pallets with identifying store information.Uses the computer, RF to enter records, uses voice picking system.Forklift driver- Electric Pallet Jack, Cherry Picker, and Stand-up ForkliftKEY SKILLSReturns ClerkStaples, Inc. / Coppell, TX / 2015 - 2021Process returns of unordered and non-saleable merchandize.Inspect and verify products and merchandize worth returning.Ensure customer satisfaction through handling of product returns.Adhere to and comply with corporate standards and procedures in handling returns.Ensure to print Bulk labels for picking.Forklift- Electric Pallet JackRefurbishment TechnicianGameStop / Grapevine, TX / 2008 - 2019Repaired (iPhone, iPad, iPod, tablets, Xbox360 systems, PS2 systems, Nintendo Wii systems)Repaired gaming accessories (Xbox 360 Controllers, PS2 Controllers, Wii controllers)Use of small handheld tools (drill, solder iron, DE soldering pump)Training new techniciansEnsure devices work properly by performing a basic functionality test according to original manufacturer compliance standards and meet QA standards.Active member of safety committee in which a tour is given to each associate is educated on safety.Active member of Safety & activity committeeTrainerOther ActivitiesDetail OrientedReliableStrong Work EthicProblem SolvingMicrosoft OfficeRF scannerTeamworkInterface bar code scannerPallet JackTime ManagementCustomer ServiceDate Entry