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| | Click here or scroll down to respond to this candidateAMANDAGORISStreet Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEABOUT MEDynamic customer serviceprofessional with experience inboth medical and office settingexperience. Exceling in listeningto patient needs, articulatingoffice policies and creating timelysolutions that provide value topatient and customer. Buildingand maintaining relationships toboost experience andcontinuation of care as well asservices. Computer proficiency inMicrosoft Office Suite,QuickBooks, Criterion, Epic,Soarian, Stockamp, Allscripts, andCompuLink. Excellent money-handling skills and familiarity withEMR systems. Strongcommunication skills fluent inSpanish.EDUCATIONNassau Community CollegeAssociate's degree in science2016-2019EXPERIENCE:Accounts ReceivableThomas Eye Group Sandy SpringsJanuary 2021- Till present dayManage and streamline billing, collections process for annual revenues ensuring accurate and timelyinvoicing. Debt reduction by 31%. Writing monthly and quarterly reports to correct cashflow imbalances.Creating new billing procedures to increaseproductivity ratesPatient Service Assistant, Northwell HealthNew Hyde Park NYJuly 2017 December 2020Provide high quality customer service to greet and register patients. Coordinating with the outpatient department to facilitate proper scheduling andreferrals for other specialists or tests. Collecting insurance information and patient's financialresponsibilities for visits. Utilizing Soarian, Allscripts to input accurate information for smooth registration, prescription refill, emergencies and billing purposes. Office ManagerNYC Party Rentals January 2016- May 2017Manage day to day operations including new inquires, balancing registers, and collecting deposits/payments creating a seamless experience for both customers and company. Monitoring supplies and suppliers to ensure efficient and effective services are being provided. Establishing social media presence to reach broader customer base and creating a functioning website.Using QuickBooks to process payroll and taxes as well as creating company policies for both customers and employees |