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Click here or scroll down to respond to this candidateCandidate's Name
Senior Administrative SupportColumbus, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAdministrative SupportAdministrative Secretarial Support to Pastor,Board Trustee, Deacons,Evangelists, Brotherhood, and sisterhood.Answer incoming Calls and directed them to correct deparment Open and distributed mailPaid bills using quickbooks desktop,Processed payroll for Ohio BWC and filed quarterly unemployment compensation when due. Filed Taxes using Turbotax and Processed W2's and 1099's using quickbooks online .Authorized to work in the US for any employerWork ExperienceAdminstrative SupportGreater Ebenezer Cathedral of Praise-Columbus, OHMay 2020 to PresentKeyholder for church and Daycare I was responsible to open and close the business following alarm system guidelines and reported to alarm company if alarm went off for any reason. Implemented process to change filing system from paper to electronic. Assisted in completing tax filings for BWC and unemployment taxes as well as completed Personal income taxes using turbotax. Once weekly services were done collected and reported offerings using an Excel spreadsheet. Prepared weekly church Bulletins and made bulletins and flyers for anythingthe church provided services for concerts, funerals, and weddings. Collected rent on church property, filed evictions and garnishments when needed. Marketed property for rent, screened tenants, typed the lease and selected tenants based on the boards requirements. Completed bank deposits for offerings and added to ledger as account receivable. Customer Service AdvocateChecksmart-Columbus, OHOctober 2023 to April 2024Provided in person check cashing, money orders, bill payments using checkfree and Western Union bill payments, rents and gift cards exchanged for cash. Data entry for new loan accounts, taxes, and title loans request were processed. Received and made outgoing calls on manual telephone to sell products and services and collections on delinquent accounts 1-60 days delinquent. As a keyholder is responsible to open the store and safe using safety procedures per company policy. As the banker responsible to transfer correct Amounts to tellers per their job title limit. Closed and balanced the store at each shift change and nightly using accounting principles.Administrative Assistant Supervisor/ House Manager Butterfliez Services LLC-Columbus, OHDecember 2012 to May 20201. Created Filing System for all parties CEO, Employees, Consumers, and the company. 2. Processed monthly payroll using quick books.3. Manually computed Semi-annual Workman's Compensation (BWC) 4. Computed Unemployment (TAX) Compensation quarterly reports 5. Daily distribution incoming and outgoing mail.6. Made travel arrangements for CEO7. Agenda typed for monthly staff meetings8. Negotiate Payments on delinquent taxes Monitored office supplies General clerical support duties including filing, faxing, scheduling and placing orders Ordered and distributed work orders Prepared expense reportsClaims Account Representative IIIOhio Attorney General's Office-Columbus, OHNovember 1999 to May 2014 Collections on State of Tax Debt OSU Medical Workman's Compensation Unemployment Compensation Senior level account representative Provided debt resolution to taxpayers Bankruptcy Discharge determinations per state law. Assigned and released liens. Worked under directions of several Assistant Attorney General's for legal assistance. Liaison to special counsels for state of OHIO Researched debtors accounts in order to provide lien Payoffs. Processed payments with accuracyPROPERTY MANAGERKimberly Villas Condo Association-Columbus, OHJune 2001 to December 2004Provided property management to owners in the association who leased properties to tenants. Was responsible to market, screen tenant's and conducted job verifications and collections on outstanding balances once 3 day notice filed and rent was 30 days delinquent. Once judgment filed, a garnishment was filed to collect outstanding rent from tenant if currently employed. Team Lead CashierLong John Silvers-Columbus, OHSeptember 1992 to December 1999Trained Associates on all Procedures for food Preparation and Money Handling Procedures Cleaning dining room and Rest Rooms.BALANCED CASH REGISTER AT THE END OF SHIFTDEVELOPED "Aces in their Places for increased productivity during lunch and dinner rush Account ManagerAlliance Data Systems-Cols, OHMarch 1996 to November 1999Midrange Collections Associate cure delinquency 90-180 days Past Due Performed Skiptracing when needed to locate debtors Motivation and Education techniques to avoid charge off of accounts Exceeded monthly Collection Department GoalsCreated Collections ManualTrained New HiresWorked Supervisor line for escalated callOffice AssistantBuyer's Choice Insurance Agency-Columbus, OHJanuary 1998 to April 1999AnsweringMulti-line phone. Processed incoming and outgoing mail. Other Duties as Assigned. EducationAssociate in ArtsColumbus State Community College - Columbus, OHJanuary 1997 to May 1999High school diplomaCapital University - Columbus, OH1995 to 1997Skills Basic math Proofreading Typing Caregiving Food preparation Microsoft Powerpoint Microsoft Word Microsoft Office Home care Experience with children EMR Systems Adult education Microsoft Outlook Computer skills Medical collection Accounts Receivable Account management Microsoft Excel CPR Childcare Math Order entry Medical terminology Event planning trusts Food handling English Property Management Teaching Wills Computer operation Hospitality Management Early Childhood Education Accounts Payable Property Leasing Tax Experience Curriculum development Microsoft Office Customer service Accounts payable Accounting Microsoft Excel LIHTC OneSite Organizational skills Administrative experience Customer service Quality assurance Quality control Social work Case management Discharge planning Customer service Property leasing Social work Leadership Case management Retail management Store management Customer service Sales Management Fundraising Microsoft Office Microsoft Excel Microsoft Outlook Yardi Contracts Negotiation Analysis skillsAwardsProfessional Administrative SupportApril 2023To Church Board, TrusteeCertifications and LicensesFirst Aid CertificationMay 2022 to May 2024First AidDriver's LicenseAugust 2022 to July 2026Valid Ohio State Driver's LicenseCPR CertificationMay 2022 to 2024CPR CertificateCounseling CertificationAssessmentsEarly childhood development ProficientJuly 2023Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientRetail management ProficientMay 2024Managing staff, customer relationships, and finances in a retail environment Full results: ProficientWork motivation ProficientJanuary 2021Level of motivation and discipline applied toward work Full results: ProficientCustomer focus & orientation ProficientNovember 2022Responding to customer situations with sensitivity Full results: ProficientMedical receptionist skills ProficientMarch 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientAdministrative support professional fit Proficient March 2023Measures the traits that are important for successful administrative support professionals Full results: ProficientBuilding relationships for childcare providers Proficient January 2023Building positive and productive relationships with families of children ages 03 Full results: ProficientOutside sales ProficientMarch 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientCustomer service ProficientMay 2022Identifying and resolving common customer issuesFull results: ProficientCall center customer service ProficientMay 2022Demonstrating customer service skills in a call center setting Full results: ProficientAttention to detail ProficientJanuary 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills ProficientJuly 2023Influencing and negotiating with customersFull results: ProficientFood service: Customer situations ProficientApril 2024Identifying and addressing customer needs in a food service setting Full results: ProficientWork style: Conscientiousness ProficientMarch 2024Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientWork style: Reliability ProficientFebruary 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientRecruiting ProficientJanuary 2023Managing the candidate sourcing and selection process Full results: ProficientHome health aide skills ProficientJanuary 2022Providing care to patients in a home settingFull results: ProficientWarehouse safety ProficientJune 2023Using safe practices in a warehouse settingFull results: ProficientScheduling ProficientJanuary 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientWritten communication ProficientJuly 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientTeamwork: Interpersonal skills ProficientJanuary 2023Responding to challenging team situations at workFull results: ProficientSales fit ProficientJune 2023Measures the traits that are important for success in sales positions Full results: ProficientVerbal communication ProficientMay 2023Speaking clearly, correctly, and conciselyFull results: ProficientCase management & social work ProficientApril 2024Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientProject timeline management ProficientJune 2022Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientWork style: Professionalism ProficientJanuary 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientRetail customer service ProficientJuly 2022Responding to customer situations in a retail setting Full results: ProficientHome health aide skills ProficientJuly 2022Providing care to patients in a home settingFull results: ProficientInside sales ProficientApril 2024Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientLegal skills ProficientAugust 2021Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal settingFull results: ProficientTime management skills ProficientApril 2024Managing one's own time to complete tasks quickly and efficiently Full results: ProficientDelivery driver ProficientJune 2023Interpreting instructions or signs and solving problems Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient June 2023Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientManagement & leadership skills: Impact & influence Completed August 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedBasic maintenance and repair ProficientMarch 2024Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientHome health aide skills ProficientFebruary 2024Providing care to patients in a home settingFull results: ProficientCommunication skills ProficientApril 2024Communicating clearly and concisely, and understanding others Full results: ProficientAdministrative assistant/receptionist Proficient March 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientRecruiting ProficientJanuary 2022Managing the candidate sourcing and selection process Full results: ProficientFiling & organization ProficientJune 2023Arranging and managing information or materials using a set of rules Full results: ProficientWork style: Reliability ProficientMay 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationADMINISTRATIVE PROFESSIONALS EXCELLENCE |
