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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Holly Springs, MS
Summary
Results-oriented management professional with 6 years of experience overseeing daily operations and planning for
long-term growth and development of various departments while achieving strategic, operational, financial and human
resource goals.
Experience
Employee
Amazon Fullfillment Center GEG1 Byhalia, MS 10/2021 - Present
Assist with training new team members
Going above and beyond my role as an associate
Put in extra time to assist the company with fulfilling orders to be shipped.
Assistant Manager
Citi Trends Tupelo, MS 11/2020 - 09/2021
Successfully assigned all in-store customers to specific associates
Improved customer satisfaction and loyalty by creating a survey for in-store customers
Greeted store associates with a friendly smile and helped them with any questions they had
Handled in-line customers in a polite, courteous, and efficient manner
Rerouted customers that took too long to be serviced, giving them the opportunity to be serviced by a different
associate
Served all in-line customers in a timely manner
Deposit drops for nightly closing
3rd Keyholder for opening and closing the store
Manage 7-9 employees for daily operations
Manager of Operations
Dollar Tree Tupelo, MS 06/2019 - 02/2020
Responsible for all purchasing and inventory management, which included the budgeting, order fulfillment and
product distribution of an average of 3600 items per week
Managed a team of 18 employees, including scheduling and training them on inventory management, data
management and customer service principles
Managed 2 projects, including budgeting, scheduling and delivering
Managed a team of 16 employees to prepare for new open locations in 3 different areas.
Assist store manager in training, interviewing, and hiring new employees
Manage demo displays for new products
Assistant Manager
Dollar Tree Pontotoc, MS 08/2017 - 06/2019
Developed an efficient process of handling multiple customers at once
Greeted store associates with a friendly smile and helped them with any questions they had
Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status
of their requested merchandise
Ensured all customers were greeted with a warm, friendly smile
Improved customer satisfaction and loyalty by creating a survey for in-store customers
Handled in-line customers in a polite, courteous, and efficient manner
Rerouted customers that took too long to be serviced, giving them the opportunity to be serviced by a different
associate
Sales Associate
Dollar Tree Pontotoc, MS 09/2015 - 07/2017
Communicated with customer support for clarity on questions that were not answered in the online FAQs
Established personal connections with customers, exceeding customer service expectations
Arrive to work 15 minutes early to prepare for shift start up.
Shift Manager/Cashier
Elaine's Short Stop Holly Springs, MS 04/2008 - 08/2011
Operate cash register to assist with daily operations.
Cook and prepare food orders to be served
Restock shelves and coolers
Assist with housekeeping maintenance
Handle daily cash for deposits and shift changes.
Skills
Microsoft Office, Computer Skills, Supervising Experience, Communication Skills, Leadership, Analysis Skills, Microsoft
Word
Education
Bachelor's Degree in Business Administration Management
Colorado Technical University Colorado Springs, CO 12/2023
Graduated summa cum laude 3.7+ GPA
THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS MEMBER DATE 2019 - PRESENT
Selected by campus administration to participate among top students in a leadership program including:
Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training
session.
Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership,
time management, and goal setting.
Success Networking Teams:Participated in peer based leadership development teams
Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to
commitments.
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