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Name Available: Register for Free
Title Customer Service Leasing Consultant
Target Location US-FL-Kendall
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Pinecrest, Florida Street Address  /PHONE NUMBER AVAILABLE/ EMAIL AVAILABLESUMMARYSuccessful mortgage lending professional with a total of 35 years in the industry beginning in Secondary Market. Preparing closed loan documents by auditing all from application to closing. Strong attention to detail acquired for the sale of pooled loans to GNMA/FreddieMac/FNMA/Correspondent. Follow-up with recorded documents. Familiar with Post Closing requirements sold to correspondent lenders. Knowledgeable in obtaining MIC approvals.Familiarity in loan types such as Conventional, FHA, VA and other Specialty loans and required Federal and State Regulations. Ability analyze credit and income documentation as per product guidelines. Familiarity with underwriting engines. Ability to review appraisals.CURRENTSuccessful sales professional and customer service 4 years in Property Management as a Leasing Consultant. Managing Prospect customer through different methods and of current Tenants Renewals. Participating in Property Events. Using reporting information to follow current market trends.SKILLSLending: Encompass, Underwriting engines, knowledge of MS Office: Word, Excel & Outlook. Genesis, PACS, Mort, Contour, FHA Connection.Leasing Consultant: Strong customer service, Yardi Voyager, required assessments. Preparing leasing contracts, maintenance requests, leasing renewals, marketing reports.EDUCATIONMiami Dade Community College, Miami, FL  did not obtain diplomaCERTIFICATIONSLoan Review Specialist  Coldwell Banker 1987Introduction to Residential AppraisalsWORK EXPERIENCEResia Construction/Property Management-Lease up-October 9, 2023 **Tour prospects through the community property and show models, answer questions, and provide information to apply on-line. Provide current Monthly Specials. **Questions on qualifying and additional fees, Pet requirements, Worforce information requirements. **Answer phones and respond or assistance to prospect/tenant questions. **Assist tenant with maintenance work orders, assistance with creating FOBS and BLE-ID (application) opening amenities and transponders for entrance to community. **Tour property grounds and models to make sure are clear and stocked. **Verifying documents provided are on the platform and ready to complete screening. **Create lease agreement. **Sending out welcome letters and contracts for e-document signatures. **Verifying required documents such as Renters Insurance and Florida Power & Light confirmation account opened. **Checking apartments are cleared prior to move-in and obtaining keys. **Following Anyone Home platform with prospects to schedule appointments and sending out letters to prospects inviting them to visit our community with office hours and touring schedules. **Mondays completing Office Supply List. **Contacting FPL when opening new model accounts.Westdale Property Management-Leasing Consultant-November 2022-23 **Turning on music and making sure there is coffee and water in the Leasing Office for visitors. **Walking the Property and model. Addressing any issues to Maintenance. **Every morning print Unit Availability and New Lease Rent Reports. ** Providing excellent customer service and able to answer Prospect questions pertaining to Property and the accessible areas around the property. Explaining Policies and Pricing. ** Showing available Units of choice. **Responsibilities include providing leasing information on the phone, setting appointments to show property. On CRM/Yardi creating Guest Cards, send thank you emails to prospective tenants after tour. **Instructions and how to apply on Property Web Page and explaining the application process. **Preparing leases for e-signature, welcome letters, getting unit ready and providing gift basket. Obtaining keys and fobs. **Directing tenants to Service Request page for Maintenance issues and following up.BG Multifamily Staffing  Leasing Consultant  October 2021  March 2022 (Sorrento at Miramar)- Tax Credit Responsibilities include move-ins, lease renewals, answering future residence questions on the phone. Qualifying prospects and review of documentation. Completing move-in procedures for new tenants Communicating tenants needs to maintenance.Small Business Administration-(SBA) Remote- July 2021 to September 2021 Reviewing different Disaster Loan types: EIDL/Supplemental Target/Loan Modification/Home Loans and Business Loan applications recommend Approval/Decline/Withdrawal of loan. Approvals based on income and other factors Review application, credit score, Tax Transcripts, Google search for business Mitigating any issues with Credit Report Fraud Alerts Identify business type-Legal and DBA names and NAIC codes Verify applicant name, phone and business address, phone number Verify if Non-Profit or Franchise-document file with required information Requesting for Franchise Documents and Forms for approval and review by Legal if necessary Reviewing if 20% or more ownership additional partners are on file and percentage Following agency guidelines Contacting applicant for additional information if necessary Mitigating any failing tests ExperienceBenworth Capital LLC- (Hard Equity Commercial Loans) and SBA -Miami, FL-Nov 2019 to June 2021 Receive Letter of Intent with term and rate Sent Preliminary Conditions to Broker Collect and clear Preliminary Conditions Submit to Closing New Project SBA Payment Protection Program Reviewing applications and requesting documents to submit to underwriter. Uploading documents to the system. Sending out letters to borrowers on items pending and setting timelines. Sending out approval and denial letters.

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