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Click here or scroll down to respond to this candidateCandidate's Name
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SummaryLinux hobbyist and tech enthusiast with 10+ years experience in a corprate setting as an IT Technician. Excels in remote and on-site desktop support with excellent customer service skills. Proficient in PC hardware repair and software issues.Work HistoryGoogle Labs (2024-present) Artificial Intelligence Data Analyst - Creating prompts to train AI models while working directly with developerFreelance Writer (2022-Current) - Writing articles and essays using SEO-enhanced techniques where applicableMemphis Computer Doctor (2005-present) Desktop Support technicain - Home computer hardware and software support. Focusing on listening to customers problems and coming up with solutions that worked for them. From 2016 -2020, I focused on expanding by promoting Linux OS over Microsoft Windows. Home users found that the dependabilty and security of Ubuntu (Linux OS) was much better for their needs than what Microsoft provided.VIP Kid (2019-2022) ESL Tutor -Tutor for Chinese children learning English remotelyThompson Wireless (2011-2012) Help Desk Technician Level 1 - Remote help desk support for over 125 retail locations; IT connectivity issues, printer issues and PC issues in generalScanSource (2012-2016) IT Help desk technician level 2 - Warehouse support of over 100 users; configuring hand-held scanners, personal workstations, high volume printer and conference room AV presentation and training IT supportEducationUniversity of Memphis (2009) Bachelor of Business Administration - MISRhodes College (1990-1993) History Major |
