Candidate Information Title Scrum Master Business Project Target Location US-IL-Naperville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Scrum Master Business Analyst Itasca, IL Business Analyst Scrum Master Naperville, IL Business Analyst Scrum Master Oak Lawn, IL Business Analyst Scrum Master Chicago, IL Scrum Master Product Owner Chicago, IL SAFe Scrum Master Chicago, IL Scrum Master Agile Coach Sugar Grove, IL

Allen YePHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:Expertise in working with multi-functional teams to support large scale business project in a deadline-driven environment; Great experiences on customer interfacing and supportingExperiences on telecommunication networks integration and testing; a flexible, reliable, fast learning team playerAccomplished professional with vast knowledge in field deployment processes, customer acceptance process and technical supportingStrong software field trial experiences and analytical skills for problem solving.Excellent team player with exceptional interpersonal skills and experience working on cross organization collaboration projects. PMP, Scrum Master Certified, Lean Six Sigma Green Belt Certified, ITIL Foundation Certified, Managing Projects with Microsoft Project Certified. CCNASkills:Issues reporting, tracking, resolution, and mitigationCross multi functional organizations work experiencesMulti-project handlingExperiences on working with global teams/3rd party vendorsIMS, VoLTE/Data Call flows analyzing debuggingStrong trouble shooting skills on SIP, TCP/IP, Uplink, Downlink, PDCP, RRC protocolsTier 3 Tech Engineer of Nokia EUTRAN and Core networks to support VZW, AT&T, and Sprint live networksStrong working knowledge of Microsoft Office 365Professional Experience:AT&T Jun2022-Now 2024Project Test Lead Engineer (Contract) (HCL employee)Cloudband IMS Fabric deployment and Integration Working on CE Routers, Spines, and LEAFS to support RedHat OpenShift, Nokia Container Service, and vUSPCBIS integration. ATP test for NSP, NFMP, Fabric (Router-Spine-Leaf). Troubleshooting 7750 Router, 210WBX SPINE, 210WBX LEAF alarms and issues. Working with Nokia team to support Fabric Security/Config Audits; Analyzing audit result report to resolve the discrepancy in Fabric Network. Supporting NSP, NFMP, 7750 CE Router, 210WBX Switch software upgrade Working with Nokia/ATT teams on Fabric NSP, NFMP MOPs. Worked on building Cloudban vUSP lab by installing Routers, SPINEs, LEAFs, HP infrastructure servers, Dell storage servers, HP360 computers, and HP380 storage servers; Racking, cabling, powering the lab NEs.IMS Feature Verification Testing Working with SoftTest system auto testing and Real Cellphones for manual testing,Testing Cloudband IMS and vUSP (Universal Services Platfotm) Daily KPI Analysis Reports SIP Call Traces Analysis & IMS call flows troubleshooting (VoLTE-VoLTE, VoLTE-CVOIP, VoLTE-PLMN&PSTN, VoLTE-VoLTE_on_3G, and CVOIP-PSTN) Call processing and signaling flow PCAP Traces and RADCOM, IRIS, Wireshark tools for call flow analysis and debugging.CNH Industrial Jan 2022Jun2022SCN Purchasing Operations Manager (Contract) Working with Manufacturing leadership, Purchasing and SQE, identify all supplier-related potential risks to this objective, develop solid mitigation plans to overcome risks, lead teams in implementation and monitoring for successful risk elimination to achieve month-end metrics and achieve production linearity. Plan and develop delivery schedules; monitoring its progress; define the bottle neck; set dead lines; solve issues that arise.Support meeting the Manufacturing OKTS with no shortfalls due to supplier performance. Utilize a developed set of tools and processes to proactively identify any supplier whose key metrics on delivery performance indicates a deterioration in performance. Engage with other CNH resources and the supplier to address the deterioration and develop and implement a solid Recovery Plan.Program Manager/Project Manager (Independent Consultant - Remote) 2019 - 2021Working with multiple companies to assist their business needs.Bing Energy of manufacture of PEM fuel cell which to provide power source for the buses and other city utility vehicles.Shantin of manufacture of casting iron and forging parts.Shanghai Diebold Security Equipment Co., LTD which makes ATM machines, digital lockers, Safes equipment.Consulting client product roadmap and NPI.Streamlining the processes for their products.Develop the solutions/Applications to meet the customer requirements.Interface with customer for feedback and future improvement.Nokia/Former Alcatel Lucent/Former Lucent Technologies, Naperville, IL 1996 - 2018Positions Held: Feature developer, Feature testing, DI (Development Integration) engineer, FOA field testing, Field deployment, Technical Program Manager for AT&T Redmond Lab.Supporting AT&T, and Sprint LTE live network Integrations and operations Lead testing engineer to run the regression and new feature testing on green fields/newly integrated field sites. New software release/patch validation on different customer specific configurations. Supported Sprint 4G LTE greenfield integration nationwide deployment. Helped on site engineer to configurate initial systems and to troubleshoot the HW/SW issue. Monitored, optimized network performance after initial integration. NB/eNB commissioning/integration. eNB data design, configurations with site specific data fill. Supported AT&T 3G SGSN field integration, testing and operations. Performance parameters changes to WO, and applied/backed out WO on demand. RF Network parameter tuning for improving X2 Intra, Inter frequency HO. Utilizing field testing tools such as QXDM, Wireshark and tracing end to end call flows Experiences on NPO analysis for KPI improvements. Resolved HO border issue to build ANR black list, removing ANR list through SAM or WO. Analyzed on the field data to change antenna tilts by using NEM Collaborated with performance team, implementing network KPI improvementCustomer Technical Support (Tier 3 support engineer)Supported Verizon, AT&T, and Sprint live networks and operations. Supported RF and DT to complete RF cluster optimizations.Worked on customer opened high severity and high priority tickets (4G LTE and 5G), troubleshooting network KPI, software, configuration, and database issues.Analyzed call flows and message timing and sequences.Analyzed UE logs combining with eNB logs for debugging.Worked with the functional teams across organizations globally, ensuring software issues have been properly escalated and handled by corrected functional teams, and got problems fixed on schedule as targeted*Technical Program Manager for Customer - AT&T@ Redmound WALead customer interface to deliver wireless network software/HW (LTE and UMTS) NPI(New Product Introductions) in AT&T Redmond Lab.Worked with AT&T and ALU internal teams on planning, scheduling, resource assigning, hardware ordering to build the testing configurations in lab. Deployed varieties of wireless network features.Managed lab equipment ordering from different venders, tracking the shipments for on time installations. Arranged resources for lab hardware commissioning and integrations and responsible for lab growth to support wireless network testing needs.Planning & PreparationsCustomer SW roadmap meetings for new feature planning and deployment.Customer meetings for SW issues mitigations and resolutionsWork with AT&T to create AT&T specific design documents based on their existing architectures, and to identify required releases/featuresWorked with R&D teams to get the new hardware requirement with planned new software features.Prepared orders of new hardware, and tracked order status for any possible delay to the schedule.Worked with customer (AT&T) to get the HW installed after the HW arrived at customer site.Worked on data equipment such as routers, switches, and wireless LAN; wireless Core, and cablings.Meantime developed Network configurations and engineering document for accurate and speedy implementation of the new feature deployment.Used MS project to set up schedules, managed timelines and also for planning and tracking.Execution & ImplementationsManaged resources for product testing from different functional teams (data, core, EUTRAN, RF, Fiber Optic Splice).Monitored testing progress and updated testing status. Tracked critical/show stop issues; escalated to higher leadership management as needed.Coordinated tight project schedules for deadlines. Focused on testing results by negotiating and working across AT&T functional teams and ALU functional teams, developing the plan that everyone agreed upon for field rollout implementation.Worked across multiple ALU internal organizations to support dynamic daily customer lab and field deployment and operation needs.Collaborated with performance team, implementing network performance improvement.Additional Engineering Experiences at Lucent / Alcatel  Lucent / Nokia3G UMTS RNC Design Integration Testing4G LTE Wireless feature testing & System Testing3G UMTS SGSN Development & Testing3G CDMA MSC Call Processing Development & Testing2G GSM MSC Call Processing Development & TestingOther professional experiences (prior to 1996)BHS Systems Inc.Senior Software EngineerWorked on mail sorting system software for Bell & Howell Co from ChicagoEducation & CertificationsMaster of Science (MS), Computer Science from Governors State University, University Park, ILBachelor of Science (BS), Mechanical Engineering Technology from Old Dominion University, Norfolk, VABachelor of Engineering (BE), Building Material Machinery, Tong Ji University, Shanghai, PRCPMP Trained.Scrum Master Certified.Lean Six Sigma Green Belt Certified.ITIL Foundation Certified.MS Project with Microsoft Project Certified.