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| | Click here or scroll down to respond to this candidateCandidate's Name
Gresham, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMy names Keoni. I come from a long background of customer service. I enjoy providing help to my customers and help providing solutions to difficult problems. Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeT-Mobile - Salem, ORAugust 2021 to September 2023Assist customers with there cellphone services and billing. Help with billing issues, technical support and helping with orders. Offered upgrades for new phones and other devices. Excelled in sales for upgrades and new lines of service.Customer Service RepresentativeWells Fargo - Salem, ORApril 2021 to June 2021Assist customers with there credit card accounts including balance, transaction descriptions and providing support with disputes on transactions. Offered other products that could help with there needs. Online banking supportUS Bank National Association - Portland, ORJuly 2014 to December 2020I assisted customer with there online banking and mobile app. Also assisted with disputes on transaction and fraud cases. Assisted with questions about there account and also provided options that would best fit them in the future with account types.Xbox billing supportStream Global Services - Wilsonville, ORAugust 2013 to May 2016Assist customers with billing questions about purchases and subscription services. Sprint billing supportXerox - Portland, ORSeptember 2010 to July 2013Assist customers with billing questions. Also assisted customers with phone upgrades. EducationHigh school diplomaCoupeville High School - Coupeville, WA2003 to 2006Skills Call center Customer service Microsoft Sales Computer skills |