| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLEINFORMATION TECHNOLOGY LEADER PROGRAM MANAGERDELIVERY MANAGEMENT PRODUCT OWNER BUSINESS ANALYSTRecognized senior technical leader, Program and Project Manager able to influence the strategic direction of technology and business processes and initiatives while demonstrating an obsession for customer satisfaction and successful outcome ownership. Broad technical and strategic background, skilled at working with leaders and stakeholders to introduce technology and translate complex business requirements into robust cost-effective technology solutions. Demonstrated expertise in planning, selecting, acquiring, implementing, and supporting corporate information systems while optimizing cost/benefit performance. Extensive experience with Vendor Management, Project Management including Risks/ Issues, Resource selection, team motivation and overall project success.Full Lifecycle Project Management Quality Management Training ManagementC-Suite & Stakeholder Engagement Business Process Optimization Outsource TransitioningChange Management Data Center Migration Technology TransformationTrusted Partner Account-Client Management Vendor Management IoT, Cloud, DevOps, QAP&L Management AWS Cloud Technology OptimizationProject Management Infrastructure Architecture Cost-Benefit AnalysisCertified Scrum Master Data Warehousing IT SecurityFreelance Consulting FL Real Estate LicensePROFESSIONAL EXPERIENCEMagnit - Guidewell Group, Inc. Jacksonville, FL June 2023 to Feb 2024Remote Senior IT Project Manager assigned as Florida Blue, LLC Jacksonville, FL. Responsible for the planning, tracking of project delivery, on time and within budget. Projects included multiple healthcare initiatives internal to Florida Blue and coordination with external vendors and multiple FL Blue teams. Time based Contract W2.Projects: Sunset Solera Diabetes, HRA Year End and HRA Screening Dates, Pharmacy Concierge, and Medicare Total Medical Expense (MTM).TEKsystems, LLC Nov 2015 to May 2023Leading provider of IT staffing solutions, IT services and talent management solutions. Clients include leaders in Communications, Energy, Financial Services, Information Technology, Healthcare Services and Government.GLOBAL DELIVERY MANAGER- PROGRAM / PROJECT MANAGEMENTPortfolio management for high profile clients with achieved and sustained revenue growth of $15M+, provide direction and oversite of 9 seasoned Delivery Managers/ Customer Success Leaders with Transformation, DevOps, Cloud (private and public), and product implementations within Financial, Manufacturing, and Healthcare industries. Fully accountable to maintain utilization and revenue targets while ensuring internal and external client satisfaction. All delivery and project management functions include hiring and developing the best resources, encouraging continuous learning and career growth, and reinforcing the highest standards for personal and professional relationships. Complex vendor and client relationship management. All SDLC, ITIL, Agile and waterfall project management skills.SENIOR PROJECT MANAGER -CUSTOMER SUCCESS LEADER - Multiple IndustriesOverall project and program manager - for multiple clients: Financial Vertex, First Hawaiian Bank, Federal Reserve, Capitol One; Manufacturing -Verizon, GATX, GM OnStar, QuikTrip, Amazon, Hulu; Healthcare- Johnson & Johnson, Tivity Health, BCBS, CVS, University of California, Relias with direct assignment and oversite and guidance to new and experienced Project Managers/Customer Success Leaders (5) and offshore delivery teams.SENIOR PROJECT MANAGER- HEALTH CARE SERVICES ANTHEM BCBSDirects client and resource focused program for QA and Application Development. Co-manages services engagements for system enhancements, cloud migrations and implementations. Responsible for contract and change order negotiations, client satisfaction, relationship building, resource retention and program growth.Candidate's Name , LLC 2015 presentOwner Self Employed 1099Project Manager Consultant W2 USA Citizen1099 Sr Program/Project Manager SimiTree Behavioral HealthBusiness Management Consultant-contractProgram Management Consultant- contractSr Delivery Manager - ContractCareer and Life CoachFlorida Real Estate License 2020Avon RepresentativeIBM Global Services, Columbus, GA 1998 2015Division of IBM. The world's largest business and technology services provider.SR PROJECT AND DELIVERY MANAGER / DIRECTOR & SR MANAGING CONSULTANTAdvanced growth through team management. Drove solution design and delivery with technical leadership. Director for Performance, Automation, Regression and COE QA Advisory Solution offerings and successful delivery of roadmap recommendations and partner initiatives. PMTS Director with working annual budget of 70M+ and 30-35 FTE. Performed Business Analyst, Scrum Master, QA Management, and multiple project specific roles to achieve client success.Business-critical initiatives included comprehensive engagement encompassing project management, PMO, engagement management, client management, project life cycle, testing, quality assurance, and change management. Successfully created QA Departments and managed test QA teams for global clients.Test Process Subject Matter Expert. Provided expertise in startup and reorganization for complex enterprises for all testing, change management, issue, risk, and process improvement. Including IoT, cloud, transformations, Agile, Scrum and QA SDLC.Dynamic Cloud Services Performance Management and Testing Services Delivery Manager for up to 20 IBM professionals, Directed training and growth. Implemented individual development plans. Responsible for compensation, hiring and resource deployment and optimization. Successfully achieved all sales and productivity expectations. Exceeded personal quotas every quarter.Oversaw data center migration verification and performance testing, full life cycle test project management, cloud implementations and mobility projects. Created customized project and testing for Agile, Waterfall and client defined development practices. Data Warehouse project management for Synovus Bank, multiple data center migration and platform migration projects- CVS, Empire BCSC, Franklin Templeton, Maersk, UK; Federal Reserve Bank, NYC. Nations Bank, Capitol One, Continuous Link Settlement, Visa InternationalPortfolio and Project Management Office responsibilities for North American QA Practice and multiple high value client engagements. Managed team of 32 Engagement Professionals with full accountability for performance, client satisfaction and portfolio management and growth.Drove and delivered high-profile, complex, enterprise projects including:Long-range signal mobility system (IoT) Proof-of-Concept for a Public Utilities company in the Netherlands.Maersk Line Data Center Consolidation Project, Copenhagen, and London. Cloud and IoT implementationState of California, Cloud Implementation Project.TJX Industries Data Center Migration Project, Natick, MA.Empire Blue Cross Blue Shield, New York, New York,CVS, Data Center Consolidation and Relocation, Scottsdale, AZ.Honda, Data Center Migration, Terrence, CA.US Virgin Islands- 911 Emergency Center Project.TSYS, Total System Services, Columbus, GA 1996-1998Offers global merchant payment-acceptance solutions as well as services in credit, debit, prepaid, mobile, chip, healthcare and more. Extensive credit card processing experience, data and platform migration projects. Projects included: Royal Bank, TD Bank, Regions Bank, BOA, BB&T, Capitol One, Citibank, JPMCMIGRATION AND QA PROGRAM MANAGER/DIRECTORBuilt and launched an independent Software Testing Department.Advanced department growth through establishment and implementation of policies and procedures, creation of testing documentation and development of QA review criteria.Led and trained a team of 30 professionals in quality-based, deadline-driven environment.Improved client interactions and satisfaction. Responsible for testing Department presentations, client training, quality reviews and joint testing opportunities.SME on credit, collections, recovery authorization, queue management, security, and fraud protection issues.Implemented test automation framework.TS2 Platform Migration Project Management for large and small bank credit card operation projects.AT&T Universal Card ServicesTransformation Call Center Manager, Training and Delivery InstructorAT&T Messaging ODI Training Instructor, Transformation LeaderAmerican Express CorpTraining Instructor Customer Service, Credit & CollectionsSenior CollectorEDUCATIONProject Management Cert Program, George Washington UniversityMS, Computer Information Systems, Belford UniversityBS, Business Administration, Trinity College and UniversityPROFESSIONAL CERTIFICATIONITIL Foundations v3AWS Business Professional & Technical ProfessionalPSCI Professional Scrum Master I certified.Product Owner - certifiedAWS Technical ProfessionalSAFe 5.0IBM Cloud, Analytics, Mobility, Security and Social-CAMSSFlorida State Adult Education Instructor CertificationODI, The Quality Advantage Training Instructor CertificationPROFESSIONAL DEVELOPMENTPMI Prep, Columbus State University, George Washington UniversityFundamentals and Leadership in Project Management, IBM Global University and American Express UniversityTECHNOLOGYInfoSec, Azure Dev Ops, Mainframe, TSYS TS2, Middleware, SaaS, PaaS, MS Office, Primavera, HP Test Suite, Rational Test Suite, SOASTA, ALDM, JIRA, Maximo, Shunra, ServiceNow, SharePoint, Planview, Salesforce, LeanKit, Peoplesoft, Trello, MS Teams, AWS Cloud, MS TeamsPROJECT MANAGEMENT SKILLSCertified Project Manager- George Washington University, American Express, AT&T and IBM programs.Outstanding communication and interpersonal skills, integrity, honest, open and transparentProven ability to negotiate and resolve conflictsCommitted, motivational and enthusiastic team leader and team member with strong delegation and empowerment skillsProblem Solving and root cause analysis skillsRisk and Issue management, Deliverable ManagementVarious Project Management tools LeanKit, JIRA, MS Office Suite, In house client toolsLINKEDIN LINK AVAILABLE |
