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Click here or scroll down to respond to this candidateCandidate's Name SOFTWARE ENGINEERCONTACT.NET C# COREPHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEJacksonville, FloridaI aim to secure a dynamic Software Engineer role where I can leverage my skills andLINKEDIN LINK AVAILABLEexperience to create a positive impact within a collaborative work environment. Mygoal is to contribute to the company s success by consistently delivering high-quality,maintainable code that aligns with project requirements and exceeds clientEXPERIENCE expectations.C# EDUCATION.NET B.A.S - Information System Technology 2022 - PRESENT.NET Core FSCJ - FLORIDA STATE COLLEGE OF JACKSONVILLE - (USA)Azure Function 1998 - 2002A.S - Information System TechnologyASP.NET FATEC COLLEGE OF TECHNOLOGY OF SAO PAULO (BRAZIL)AgileCERTIFICATIONSRESTful APIMVC C# - Hands-on Technology Transfer, Inc (San Jose, CA)MVC - Hands-on Technology Transfer, Inc. (San Jose, CA)Entity FrameworkASP.NET Web API Programming - Hands-on Technology Transfer, Inc.Visual Basic(Philadelphia, PA)Unit testing SQL Fundamentals of querying New Horizons Computer Learning CenterACCELQ (Jacksonville, Florida)ORACLE - Oracle SQL and PL/SQL - Florida State College of JacksonvilleSoftware troubleshootingITIL Information Technology Infrastructure Service Management certifiedHTML5 AXELOS / EXIN (London, England)Bootstrap ITIL Foundation for IT Service Management (Chicago, IL)CSSJava LANGUAGESJavaScript ENGLISH - (FLUENT)SPANISH - (FLUENT)jQueryPORTUGUESE - (FLUENT)JSONXMLCITIZENSHIP HOLDERWeb services USABRAZILAzureDevOps WORK AUTHORIZATIONGit Authorized to work in The United States Of America for any employer.Oracle No sponsorship required.SQLREFERENCEMicrosoft SQL ServerBrian Gangler Jiwa DahalServiceNowKnipper Rx Corporate One Federal Credit UnionSharePoint Senior Director Database AdministratorSFTP Phone: PHONE NUMBER AVAILABLE Phone: PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLE Email : EMAIL AVAILABLEApplication/Software developmentCandidate's Name
SOFTWARE ENGINEER - .NET C# COREWORK EXPERIENCECORPORATE ONE FEDERAL CREDIT UNION START: MARCH - 2021Software Engineer I END: APRIL - 2024Worked within an agile scrum team, contributing to 100% continuous improvement and deployment (CI/CD)using Microsoft Team Foundation Server (TFS).Worked with agile best practices into core processes, which reduced average production cycle time acrossprojects.Contributed to the design of software system architecture to establish a stable foundation.Designed and developed software applications based on user stories for sprints of 14 days, using MicrosoftDevOps.Worked with CI/CD pipelines available under Azure DevOps to reduce the deployment time per release.Used Visual Studio 2022 IDE to write, debug, and maintain code, improving productivity and code quality.Wrote clean, robust, testable, reusable, and sustainable code based on C#, .NET 7.0, and .NET CORE tailoredfor embedded systems.Assisted in refactoring C# code, helping to cut maintenance, and improving app performance.Developed and maintained a simulator software tool used to debug, analyze, and test embedded products inthe system.Participated in the QA testing process for new applications, identifying and reporting critical bugs usingdifferent tools such as ACCELQ, Postman, and Thunder Client (Visual Studio Code Extension).Documented software for use by engineers, a quality assurance (QA) team, and documentation specialistsusing Microsoft VISIO.Developed, tested, debugged, and documented software applications with the Swagger design toolintegrated with Visual Studio 2022.Participated in code reviews with the product team, and gained feedback from senior engineers andexperience in writing custom, scalable code.Developed backend RESTful APIs with Azure HTTP Trigger, Timer Trigger, Queue Trigger, Blob Trigger,Service Bus Trigger, and Cosmos DB Trigger functions.Supervised the setup of Postman and Thunder Client collections for API testing, using JavaScript to dynamizewhich streamlined the QA process and bolstered testing efficiency.Persuaded the team to transition to Visual Studio Code, enhancing development speed and collaborationwith the quality assurance (QA) team.Worked with Entity Framework allowing me to efficiently manage database operations, streamline dataaccess, and enhance the overall performance of the applications.Conducted training sessions that led to improvement with the quality assurance (QA) team.Engaged in a session focused on ethical hacking, learning to use Git for version control to manage andmaintain security scripts and tools.Worked enabling seamless integration and reliable messaging between decoupled applications and services,even in complex cloud environments using Azure Service Bus.Candidate's Name
SOFTWARE ENGINEER - .NET C# COREWORK EXPERIENCECORPORATE ONE FEDERAL CREDIT UNION START: MAY - 2016Business Technology Specialist III END: MARCH - 2021Analyzed existing business systems, processes, and technologies to identify inefficiencies, bottlenecks, andareas for improvement.Evaluated, recommended, and implemented modern technologies or upgrades to existing systems thataligned with Corporate One Federal Credit Union's strategic goals and enhanced efficiency.Configured software applications and systems to meet the specific needs of Corporate One Federal CreditUnion, often involving customization, integration with other systems, and data migration.Provided training and support to users on new or updated systems, ensuring smooth adoption andmaximizing the benefits of technology investments.Ensured that business systems comply with relevant regulations and industry standards for data security,privacy, and compliance.Troubleshoot technical issues, perform regular maintenance tasks and implement solutions to minimizedowntime and ensure system reliability.Maintain comprehensive documentation of systems, processes, and configurations, and generate reports totrack performance, usage, and compliance metrics.Lead and participate in technology-related projects, collaborating with cross-functional teams to definerequirements, develop solutions, and deliver results within scope, budget, and timeline.Proactively identify opportunities for process improvements and technology innovations that can driveoperational efficiency, cost savings, and competitive advantage for the organization.FIS - FIDELITY INFORMATION SERVICE START: JANUARY - 2014Junior Developer END: MAY - 2016Worked under the guidance of senior developers and team leads to implement features, fix bugs, andmaintain existing codebases at that time.Created Visual Basic applications to help the FNF Enterprise Service Desk to expedite its processes withaccuracy and precision.Helped to remediate issues with existing applications as quickly as possible to minimize downtime.Took ownership of problem tickets that had been raised at that time to provide resolution for open problemsand ensure that the appropriate parties had been tasked.I was able to demonstrate a good understanding of technology and be competent in interacting with it via thecommand line and GUI interfaces.Determined malfunctions, breaches, and remediation steps.Managed high-priority incident tickets and collaborated with members of the team and developers to getincidents resolved, ensuring that affected users and management were always kept informed.Ensured internal business partners received consistent and reliable service and support during eachinteraction.Created documentation and guidelines - KB - Knowledge Base - based on SharePoint website to provideimmediate solutions and make sure the problem never happens again.Measured business results through metrics and made recommendations for positive directional change basedon current and future needs.Built strong relationships, resulting in a positive and productive outcome for employees and customers.Satisfaction with quality is the key.Delivered services aligning with SLA adherence.Sent periodic updates to stakeholders as a plan B until the application got back up and running to reducedowntime.Candidate's Name
SOFTWARE ENGINEER - .NET C# COREWORK EXPERIENCEFNF - FIDELITY NATIONAL FINANCIAL START: DECEMBER - 2010Help Desk Analyst II END: JANUARY - 2014Answered client calls having in mind the OCR One Call Resolution philosophy to minimize the user sdowntime as soon as possible.Managed client open issues log and work with client to prioritize issues.Responded immediately to client e-mails, and logged new client issues using Service Now Ticketing Systemincluding all the details and relevant information like Screen Shots, What happened, When it did happen, Why ithappened, and Where the error/issue is occurring to make sure the scenario and the issue were clearly and wellexplained to avoid vague information, in case the incident needs to be escalated to the next level, and alsoavoiding to contact the customer or the user again to ask them the same questions all over again, which maycause a huge frustration on both sides and aggravate the situation even more.Resolved complex technical support calls as directed.Worked with upper management to achieve system / corporate goals.Worked with Product Management, Business Analysts, Developers, and QA via the SDLC process.Worked professionally in dealing with clients under extreme pressure and time-critical.Performed quality assurance, testing, and documentation on all products and applications to ensure productfunctionality.Created Enterprise Service Desk Share Point KB Knowledge base Wiki page.Developed C#, Visual Basic, and .NET applications that communicate with our old ticket system Footprintscreating tickets and closing them out to improve our work efficiency and expedite the service that was requestedwith quality on the troubleshooting process.CITIGROUP START: SEPTEMBER - 2007Account Specialist II END: DECEMBER - 2010Managed client accounts, ensuring that each account was overseen efficiently and effectively.Analyzed financial data and statements to assess the financial health and performance of client accounts.Analyzed areas for improvement and opportunities for growth.I was responsible for accurately generating invoices, processing payments, and reconciling accounts receivable.Ensured that billing processes were adhered to company policies and accounting standards, and collaboratedclosely with clients to resolve any billing discrepancies and disputes.Monitored accounts receivable aging reports and followed up with clients to collect outstanding payments.Employed effective communication and negotiation skills to facilitate timely payment arrangements to minimizeunmanageable debt losses.Prepared financial reports, including monthly, quarterly, and annual financial statements, for management andstakeholders.Assisted in the preparation of budgets, forecasts, and financial analysis reports to support decision-makingprocesses.Cultivated strong relationships with clients by understanding their needs, addressing concerns, and proactivelyidentifying opportunities to add value.Collaborated with sales and business development teams to identify upsell and cross-sell opportunities withinexisting client accounts.Identified inefficiencies in existing processes and procedures related to account management, billing,collections, and financial reporting to get them improved and in some cases removed. |
