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Click here or scroll down to respond to this candidateCASEYGALBRAITHEMAIL AVAILABLEPHONE NUMBER AVAILABLECollinsville, IL Street Address
Bold ProfileIm a very hard worker who loves helping people in anyway possible! I give everything I do 100% and I'm kinda stubborn! I won't stop doin something until it's done! I absolutely love working! I would previously work up to 65 hours some weeks when needed. I love making money and helping people at the same time. I really don't like change so when I start working with a company i give it my all no matter what! We can always get through anything we want as long as you have a great team to work with! If u give me the opportunity to show you just what I could bring to ur company I promise that you won't be disappointed. Thanks for your time.PROFESSIONAL SUMMARYAvis And Budget Group - Manager/secretaryCollinsville 03/2012 - 09/2023WORK HISTORYIncreased team productivity by implementing streamlined processes and effective communication strategies.Reduced operational costs through comprehensive process improvement initiatives and resource management.Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.Achieved departmental goals by developing and executing strategic plans and performance metrics.Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members. Accomplished multiple tasks within established timeframes. Managed and motivated employees to be productive and engaged in work.Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.Developed and maintained relationships with customers and suppliers through account development.Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.Controlled costs to keep business operating within budget and increase profits.Developed and implemented business strategies to achieve business goals and stay competitive. Improved marketing to attract new customers and promote business. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.SKILLS Workforce ManagementVerbal and WrittenCommunication Sales Management Effective CommunicationCustomer RelationshipManagement Problem Solving Supply Chain Management Customer Service Decision-Making Documentation and Reporting Always on timeLove to grow with companies,don't like to change.Collinsville High SchoolCollinsville, IL 05/2004High School Diploma: VovationalEDUCATIONK.A.M. Concrete - SecretaryMaintained professional demeanor by staying calm when addressing unhappy or angry customers.Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.Enhanced office efficiency by streamlining filing systems and organizing documents.Managed executive calendars, scheduling appointments and meetings to optimize time management.Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients. Scheduled appointments and conducted follow-up calls to clients. Maintained daily report documents, memos and invoices. Entered data into system and updated customer contacts with information to keep records current.Maintained office supplies inventory by checking stock and ordering new supplies.Provided clerical support to company employees by copying, faxing, and filing documents.Responded to emails and other correspondence to facilitate communication and enhance business processes.Answered multi-line phone system and enthusiastically greeted callers.Created and updated records and files to maintain document compliance. Maintained electronic filing systems and categorized documents. Managed filing system, entered data and completed other clerical tasks.Managed phone and email correspondence and handled incoming and outgoing mail and faxes.Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.Surpassed team goals by partnering with colleagues to implement best practices and protocols.Transcribed and organized information to assist in preparing speeches and presentations.Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.Established team priorities, maintained schedules and monitored performance.Caseyville, IL 02/2005 - 01/2011Enhanced office efficiency by streamlining filing systems and organizing documents.Facilitated communication between departments for improved collaboration and project success.Managed executive calendars, scheduling appointments and meetings to optimize time. |
