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Title Customer Service High School
Target Location US-CO-Denver
Phone Available with paid plan
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Candidate's Name
Street Address  N Pearl St #403Denver, CO Street Address
PHONE NUMBER AVAILABLEObjective: Motivated and detail-oriented professional with experience in operations, support, customer service, and broadcasting seeking to leverage skills and education to contribute effectively to a dynamic organization in the field of cybersecurity.EDUCATION:Masterschool, Denver (Expected Graduation July 2024)Certificate in CybersecurityOnio Center for Broadcasting, Colorado Campus (Graduated:2011)Certificate in BroadcastingHigh School Diploma, North High School, DenverWORK EXPERIENCE:Operations Manager, Elevated Catering, Denver (October 2021  Present)Provide administrative and operational support to catering management teamCoordinate scheduling, event planning, and client communicationMaintain accurate records of orders, invoices, and client contractsAssist with marketing efforts including social media management and promotional material designSecurity Officer/Front Desk Agent, PeopleReady, Tampa, Florida (May 2017-April 2021)Building entry/exit securityMonitoring of Surveillance camerasResponding to Emergency/Security eventsReporting and documentation of security events/incidentsUnemployment Agent, State of Florida (May 2019  April 2021)Conducted interviews with individuals filing for unemployment benefitsProcessed claims and provided guidance on eligibility requirementsResolved inquiries and disputes regarding unemployment benefitsMaintained confidentiality and ensured compliance with state regulationsAssistant Manager, Chubby Burger Drive Inn, Denver (2010 - 2017)Supervised daily operations including staff management and customer serviceManaged inventory, orders, and financial transactionsAssisted with menu developments, marketing strategies, and promotional eventsEnsured compliance with food safety regulations and maintained a clean and organized work environmentSkills:Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Strong communication and interpersonal skills (team player)Excellent organizational and time management abilitiesAttention to detail and accuracy in record-keepingAbility to adapt quickly to new technologies and software applicationsCertifications: CompTia Security+ and Google Cybersecurity

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