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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWHEELING. IL. Street Address
PROFESSIONAL SUMMARYClient Coordinator and Medical Records Manager with nineteen years experience in management and client service expertise. Nine years customer service in addition to ten years attained management leadership. Resourceful team player that excels at building a lasting rapport with client and colleague satisfaction. Responsible with e-filing and pos systems.SKILLSAppointment SchedulingMedical Records and Account ManagementCloud ComputingEmotional Intelligence TrainingTime ManagementConflict Resolution with workable solutionsShort form video editingPROFESSIONAL EXPERIENCEClient CoordinatorJuly 2018- March 2022Pathway Veterinary Alliance formally known as BluePearl Veterinary Partners -ElkGrove Village, IlUse computers for various applications, such as database management and word processing.Collect funds and ensure accounts are balanced.Manage heavy call volumes provide information, take messages, or transfer calls to appropriate individuals.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Schedule or confirm appointments for clients or supervisors.Client CoordinatorFebruary 2011-December 2014BluePearl Veterinary Partners- Northfield, IlUse computers for various applications, such as database management and word processing.Collect funds and ensure accounts are balanced.Manage heavy call volumes provide information, take messages, or transfer calls to appropriate individuals.Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Schedule or confirm appointments for clients or supervisors.Medical Records Manager2001-February 2011Animal Emergency and Referral Center- Northbrook, IlDirect, supervise and evaluate work activities of nursing, clerical, service and other personnel.Conduct recruitment, hiring and training of personnel.Establish work schedules and assignments for staff according to workload.Maintain awareness of advances in computerized diagnostic, data processing technology, government regulations and health insurance changes.Facilitate computerized record management systems to store and process data to produce reports.Develop and implement organizational policies and procedures for medical records.Facilitate insurance claim medical records requests.EDUCATIONAssociate of Applied Science: Medical Office ManagementKaplan University- Chicago, IlHigh School DiplomaWheeling High School- Wheeling, Il |
