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Title Quality Engineer Assurance
Target Location US-MI-Saint Joseph
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EMAIL AVAILABLEcell PHONE NUMBER AVAILABLECareer SummaryHighly competent manager and skilled quality engineer experienced in diverse products and processesto produce quality parts, conserve resources, create lean environments and minimize wasteFoundational competencies: strong management & interpersonal skills, team building, problem solving,industry sector knowledge, metallurgy and technology, environmental awareness, and a global mindsetSpecialized knowledge: training & developing others, improving processes, ensuring IATF, ISO, and nuclearstandards in a safe working environment, obtaining ISO registration and implementing LEAN manufacturingPrior roles: Supplier Quality & Customer Engineer, Quality Assurance Manager, Sr.Quality Engineer, QualitySupervisor, Electro Mechanical Technician, Production Supervisor, Harding Lathe Department ManagerProfessional ExperienceSr. Quality Engineer II, NSG Group - Pilkington North America, Niles, MI May 2023 - February 2024Primary point of customer contact for quality management team serving Honda Motor USA in Indiana, Ohio and Honda Motor Canada, Nissan, Stellantis, Mazda and Toyota. Translate the customer requirements into production specifications, control plans, and process FMEAs. Work with Engineers, Process Improvers, Operators and Management to ensure customer specification were met. Managed Supplier Quality, conducting/leading supplier audits and follow up action plans. Corrective action championParticipate in the NSG New Model Introduction (NMI) process. Participate in Cost Reduction activities.  Manage PPAP process for glass supplied to plant and for changes to direct materials once in production. Responsible for customer specific PPAP documentsWins: Closed 38 Honda customer quality cocerns that were late when I started with the company in 30 days.Sr. Quality Engineer, JVIS USA LLC Benton Harbor MI May 2022 - March 2023Establish, monitor and follow-up on required product testing. Benchmark requirements to assure product design, intent, function and integrity. Determine appropriate preventative quality assurance practices. Assess performance against requirements. Assist with creating, updating and maintaining Quality Documentation, Customer Contact Reports, Customer Sort reports, Information Relating to Concerns, Procedures, etc. Participate in cross functional teams in the pursuit of problem solving and mistake proofing quality problems. Interface with the customer representative concerning non-conforming material/disposition along with appropriate internal/external supplier problem analysis and corrective action activities (8D, etc.) Assist Quality Manager in planning facilities improvements and capital equipment requirements. Communicate production and quality issues/concerns with employees and supervision whenever necessary. Maintain compliance of IATF 16949 / ISO 9001 / ISO 14001. Input / maintain all customer portals on all quality related activities (scorecards, PPAP submissions / dates, etc). Logs all internal / external concerns on CATS matrix log. Implements all documentation required for PSW customer approvals (i.e PPAP Package).Quality Assurance Manager, GTA Containers Inc, South Bend, IN March 2021 - May 2022Reestablish and execute the quality assurance program for 5 plants (policies, procedures, inspections, audits, documentation, training, equipment, and safety)Reviewing and revising all work instructions, adding pictures and information necessary for the operator to perform the job to Military and ISO-9001 standards Audit and inspect shipments before DCMA (Military Inspector) comes to inspect and release the products for shipment. Manage calibration system. Work closely with suppliers and customers to maintain a superior product for the Military.Wins: Managed/Completed successful 3.5 million dollar field fuel kits project before due date.Sr. Quality Engineer, Tenneco (Federal Mogul-Power Train Division), South Bend, IN April 2018 - Dec. 2020My career with Tenneco began as a Quality Engineer Contractor from October 2016 - July 2017improving processes and reducing scrap for eight assembly lines. In this position I trained new process engineers, managed auditors, and completed FM-Tips. In April of 2018, my role became a Quality Manufacturing Engineer progressing to an employee working with quality systems, customers, and the direct customer contact for Nissan (North American and Japan). After the company reorganization in January of 2020, my responsibilities included all Tier 2 Suppliers, FM sites, and Ford.Certifications: Nissan 8D &Problem Solving, PPAPs, FMEAs, Warranty and ANPQP, and Ford required trainingWins: Named FM Tip Champion (Corrective Action Champion) and retrieved over $750,000 from Nissan for warranty chargesQuality Engineer & Manager, Modineer Coatings Division, Benton Harbor, MI July 2017 - March 2018Management leader for automotive and military Ecoat and powder coat supplierSupervised auditors, the lab, titration, quality technicians, and the quality management systemResponsible for RGAs, PPAPs, FMEAs, corrective action analysis, after-action reviews, and 8D reportsWins: Awarded AM General contract after achieving military standards audit, IATF-16949, ISO Auditor Cert. 2018Quality Engineer, Bremen Castings, Bremen, IN Dec. 2014 - Dec. 2015Primary point of contact for quality management team serving a growing customer base e.g. Eaton, John Deere, Kawasaki, and Toro; Reviewed companies ISO or TS16949 certification for approved suppliers listCreated process control plans from blueprints and assessed gaugingCompleted: RGAs, PPAPS, FEMAs, corrective action analysis, after-action reviews, and 8D reportsQuality Manager, Schafer Gear Works, South Bend, IN Jan. 2014 - Aug. 2014Managed department of technicians, supervisor and quality system; Worked closely with customers to meet required specifications and documentation in producing ISO 9001/2008 specialty gearsMonitored production, analyzed needs and proposed solutions for performance improvementWins: Successfully completed two ISO surveillance audits, passing without any findingsQuality Engineer & Manager, Aalberts Industries (Elkhart Products Corp), Elkhart, IN April 2013 - Jan 2014Led a team of auditors and technicians to develop and implement quality strategies, linking company goals to department objectives, and moving from reactive to proactive production in a unionized shopIdentified quality-related learning needs and delivered training to develop and mentor employeesWorked closely with managers, customers, suppliers, company lawyer, consultants, marketing, and salesResponsible for audits, inspections, products return analysis and customer follow-up, equipment; calibration, scrap reduction, preventative and corrective actions, quality reports and research labCompleted: union shop management training and submitted quality-related articles to company newsletterQuality Assurance Manager, Jona Manufacturing Services Inc., Los Alamos, NM May 2011 - January 2013Reestablished and executed the quality assurance program (policies, procedures, inspections, audits, documentation, training, equipment, and safety)Revised the quality manual, obtained an auditor, and improved policies and processes for certification standardsEnsured final product met Nuclear Quality Assurance (NQA-1) standards and worked closely with auditors, buyers, engineers, project managers, QA managers, and customersWins: Established NQA-1:2008 Certification and ISO 9001:2008 CertificationElectro Mechanical Technician, Los Alamos National Laboratory, Los Alamos, NM Dec. 2006 - May 2009Operating and repairing tele manipulators within hot cell in the C-IIAC - Chemistry DivisionMaintained medical isotope processing equipment ensuring quality and safetyBuilt and installed new electrical control boxes and assembled new equipmentPreserved critically safe and secure nuclear facility work environmentWins: Generated medical imaging products impacting 8 -10K cardiac patients per monthMachinist and CNC Operator, Jona Manufacturing Services Inc., Los Alamos, NM May 2006 - Dec. 2006Produced precision parts for aviation jobs and nuclear facility projects to meet customer specificationsFounder, Hope Fellowship, nonprofit organization, Los Alamos, NM March 2006 - Jan. 2013Created faith-based community work providing pastoral care and spiritual guidance for familiesPromoted and held youth, womens, and family-friendly events throughout the regionEstablished partnerships, outreach, website, and social media outletsCommunicated as an authentic leader with integrity, achieving follower relationshipsMaintained a code of ethics and confidentiality policiesWin: Elected to a regional position (3 terms), working closely with state leaders and international organizationHardinge Lathe Dept. Manager, Parker Hannifin Sporlan Division,Washington, MO Sept.1987 - March 2006 Managed Lathe Dept. producing 350 precision parts for air conditioning and refrigeration valvesTrained, supervised and motivated 14 team members to machine quality, precision partsCreated and kept up-to-date machine work instructions, preventative maintenance logs and procedure reviewsConsulted & assisted production development, working closely with design & production engineersMaintained a safe working environment, key operating systems, machines, maintenance logs, blue printsImplemented process and inventory control systems to minimize waste and conserve resources, i.e. FIFO (First In First Out), ERP, SPC, Thru-PutWin: Trained and mentored my successor, as well as a beautician who succeeded as a highly skilled machinistEducationElectro Mechanical Technologies Associate of Applied Science Degree, UNM - Los Alamos, July 2010Including Advanced Robotics and Photovoltaic (Solar Energy) classesElectro Mechanical Technician, two-year full-time program, UNM - Los Alamos, May 2009Certification & TrainingIATF-16949 & ISO Lead Auditor, 2018ISO & TS16949 Internal Auditor, 2015Gage Trak 7 Training, 2015Casting Defect Analysis, 2015Management for Union Shops, 2013ISO 9001:2008 Certification, 2012Internal Auditor Training, 2012Radiological Worker II, 2009Electronics & Safety, 2008Cyber Security, 2008Crane Operator License, 2007Control of Hazardous Energy, 2007Lockout/Tagout, 2007ISO 9000:2000 Standard, 2003Lean Manufacturing, 2003AS 400 Monitoring Software, 2003Management Skills, 2003Communication Development, 2003Introductions to Computers, 2003Math & Micrometer Gauge, 2000Statistical Process Control, 1990

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