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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedIn TrailheadPROFESSIONAL SUMMARYA highly technical 2x Certified Salesforce Administrator having experience with Salesforce Sales and Marketing cloud. Proven ability to analyze, design and optimize business processes with hands-on experience implementing change, increasing user adoption and driving best practice. CERTIFICATIONSSalesforce Certified AdministratorSalesforce Certified Marketing Cloud Email Specialist Google Data Analytics SpecializationSKILLS Process Automation Lightning Experience SOQL, SOSL HTML, CSS Data Security Reports & Dashboards Email Specialist User Administration Salesforce Configuration EXPERIENCESalesforce AdministratorTexas Tech University Lubbock, TexasAugust 2022 - May 2024 Implemented Flows, Process builders, Workflows to automate business requirements to reduce manual effort. Designed Custom Objects, Tabs, Fields, Validation Rules, Record Types and Page Layouts to ensure data accuracy and user-friendly interfaces. Developed and maintained custom reports, report types and dashboards. Executed SOQL and SOSL queries for Data Retrieval. Retrieved data from salesforce with the help of Data Loader and Data Import Wizard. Software EngineerABSYZ Hyderabad, Telangana, IndiaSeptember 2021 - July 2022 Created workflows, approval processes, validation rules, and process builders. Customized Salesforce CRM to meet business requirements. Administered users, groups, and queues in Salesforce. Implemented security settings, including roles, profiles, and permission sets. Configured standard and custom objects, fields, page layouts, and record types." Generated and maintained custom reports, report types and dashboards. Familiarized with data loading activities using Data Loader, Data Import Wizard. Managed Salesforce roles, profiles, and sharing rules to ensure appropriate access control and data security, enhancing system efficiency and safeguarding sensitive information. Maintained subscriber lists, ensuring accurate segmentation based on customer preferences and behaviors. Created responsive HTML email templates that rendered correctly across various devices and platforms. Developed Apex classes, triggers, and LWC to support custom functionality in Salesforce applications. Facilitated collaboration with development, testing, and business analysis teams to ensure seamless integration and alignment of Salesforce solutions.EDUCATIONMaster of Science (M.S.) - Computer and Information Sciences Texas Tech University, Lubbock, TexasMay 2024Master of Science (M.S.) - Software EngineeringVellore Institute of Technology, Chennai, IndiaJune 2022 |
