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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEBrookhaven, MSwilling to travel.Information Technology DirectorPROFESSIONAL HIGHLIGHTS Over twenty-eight years experience in the healthcare industry; over twenty plus years of healthcare information systems experience in a hospital setting. Over ten years managing or serving as Information Technology Department including Financial, Clinical, Helpdesk and Network staff. Over six years working with Security Risks Assessments to ensure we are meeting HIPAA, and NIST Security Rules. Deep understanding of hospital workflows (Physician, Nursing, Ancillary and Revenue) and how workflow decisions impact IT infrastructure and resources. Ability to manage multiple projects at one time while maintaining Priorities. As well as leading project team members to reach goals in a timely manner. Able to adapt to increased responsibilities and challenging projects while consistently achieving exemplary performance statistics. Ability to engage many different disciplines within a hospital setting to reach a common goal. Progressive experience in providing software implementation and project management consulting to meet the customers needs including managing multiple applications installs at customer and consultant levels. Self-motivated, customer-oriented professional with excellent analytical and organizational skills. Self-disciplined, while working remotely or hospital site while managing multiple projects and identifying and prioritizing issues in a timely manner to meet timeline expectations. 15 plus years expertise helping hospitals convert from various legacy systems to new platforms. Assist in gathering data for new Platform. Assisted in planning go-live day activities with workflow to move patients from legacy system to new platforms.TECHNICAL SKILLS and CertificationsISC2 Certified CybersecurityActively Pursuing ISC2 CISSP CertificationAbility to trouble shoot system and network issues including VPN and routers.Windows 2012-2019 Server Administration, with switch and server knowledge.Ability to adapt to different EHR, including McKesson, Allscripts, Meditech, Paragon, eMd Practice Partner, Greenway, Practice Plus, Cerner.Worked with Data Archiving partners to archive legacy data.PROFESSIONAL EXPERIENCE IT Director/ISO SWRMC 2023-Present Regional IT Director Merit Health Systems 2022-2023 ITO Site Director Phoenix Health Care 2018-2022 Independent IT Consultant ARP Integrated Systems 2009-2019 Legacy Application Analyst - TEKsystems - Jackson, MS 2016-2017 Part Time Legacy Application Analyst (Remote) - Vision Consulting, Nashville, TN 2015-2017 IT Manager Louisiana Heart Hospital, LaCombe, MS 2014-2016 Senior Implementation Consultant- McKesson- Alpharetta GA 2002- 2009 Project Manager MS Baptist Health Systems Jackson, MS 2002- 2002 Sr. Programmer/Analyst MS Baptist Health Systems Jackson, MS 2000-2002 Application Systems Specialist MS Baptist Health Systems Jackson, MS 1998-2000 Lead Help Desk Coordinator MS Baptist Health Systems Jackson, MS 1996-1998 Office Coordinator MS Baptist Health Systems Jackson, MS 1993-1996 Physical Therapy Assistant- MS Baptist Health Systems Jackson, MS 1993-1996AWARDS/Presentation2022 Cerner Gold Star Award for creating a workflow to oversee Merit hospitals that were not on CHS domain to work with Cerner environment for testing.2021 Spoke to Regional HIM group about Data Archiving process to move from Three Legacy Ambulatory Systems to current EMR and provide a consistent data flow with out importing old data into new system due to the inconsistencies of the data in Legacy systems.2018 Phoenix Health Care Information Technology Outsourcing, STAR of the month for helping the primary surgeon clear his deficiencies which was causing an $800,000 to $1 million dollar variance.2019 Implementing a departmental email report to allow daily charge reconciliation and report any variances of over $1000 to CFO which resulted in correcting charge issues.2014 Insight Featured Speaker. HIE Presents: How to create a Horizon Care Alerts to Notify Ancillary Departments of Isolation Status.2007 Service Award for Outstanding Job Performance2005 Keystone AwardTurnkey Horizon Clinical Infrastructure Process2003 Keystone AwardTurnkey Alerts Implementation Process2002, 2003 HH&N 100 Most Wired Hospitals, MS Baptist Medical Center2000 VIP Award for the use of Alerts to reduce LOS.2000, 2002 First Class Service AwardSouthwest MS Regional Health System11/2023 Present IT Director/Information Security Officer McComb, MSManage both analyst and technical teams.Manage the development plans as they arise and recommend additional support as needed.Assisted in the Implementation of Epic Community Connect for two hospitals and eleven clinics. This included the hardware rollout and testing.Designed and implemented training center for Health System.Ensured data is backed up and secured daily on all computer equipment.Assisted in completed Security Risk Assessments and 3rd Party Audit for HIPPA Security RulesImplement system upgrades and patches to keep client systems current and running as trouble free and possible. This also includes keeping up with Microsoft OS patches on all PCs.Maintained and tested Disaster Recovery Plan associated with network and data storage.Manages the design and documentation of the clients system functional requirements in formats to facilitate the development of deliverables such as Requests for Proposal and/or Information, custom development efforts, project-based planning documents such as scope documents and client services communication.Interface with peers in other hospital departments and coordinate efforts wherever possible to increase overall service and reduce costs through the potential elimination of duplicate or redundant services.Work with MSP to ensure that all projects are completed in a timely manner.Work with MSP to ensure that all security controls are in place.Merrit Health Care Jackon Region2/2022 11/2023 IT Regional Director/Information Security Officer Jackson, MSManage both analyst and technical for five hospitals in the Jackson Market.Assisted in the Project Management of Oracle/Cerner implementation at all 5 Hospitals. This included managing new hardware roll out.Managed Domain conversion to CHS domain for five hospitals in Jackson Market.Responsible for staying abreast of development plans as they arise and recommending additional support as needed.Responsible for day-to-day management and reviewing of all IT staff.Managed the completion Security Risk Assessments and 3rd Party Audit for HIPPA Security RulesImplement system upgrades and patches to keep client systems current and running as trouble free and possible. This also includes keeping up with Microsoft OS patches on all PCs.Maintained and tested Disaster Recovery Plan associated with network and data storage.Communicate effectively with hospital staff of implementation progress.Responsible for delivery of products and services within the contract budget and targeted delivery date.Interface with peers in other hospital departments and coordinate efforts wherever possible to increase overall service and reduce costs through the potential elimination of duplicate or redundant services.Mange staff with no supervision and in the absence of management when required.Phoenix Health Care Information Technology Outsourcing9/2018 2/2022 ITO Site Director McComb, MSManage both analyst and technical ITO teams.Stay current on development plans as they arise and recommend additional support as needed.Responsible for day-to-day management and reviewing of all IT staff.Ensured data is backed up and secured daily on all computer equipment.Assisted in completed Security Risk Assessments and 3rd Party Audit for HIPPA Security RulesImplement system upgrades and patches to keep client systems current and running as trouble free and possible. This also includes keeping up with Microsoft OS patches on all PCs.Maintained and tested Disaster Recovery Plan associated with network and data storage.Manages the design and documentation of the clients system functional requirements in formats to facilitate the development of deliverables such as Requests for Proposal and/or Information, custom development efforts, project-based planning documents such as scope documents and client services communication.Responsible for delivery of products and services within the contract budget and targeted delivery date.Interface with peers in other hospital departments and coordinate efforts wherever possible to increase overall service and reduce costs through the potential elimination of duplicate or redundant services.Manages a team of on-site network analysts and desktop support staff.Manages a team of on-site functional applications analyst staff.Mange staff with no supervision and in the absence of management when required.ARP Integrated Services7/2009 Present Senior Clinical Consultant Jackson, MS Assisted Hospitals with selecting HER, supporting new systems and Legacy systems. Provide Direct support to all users Use Notes Help Desk software systems Answer support calls and meets SLA. Document issue resolution along with any other information for history of issue Help customer with items needed for conversion to Epic including gathering Legacy Remote issues. Assist in planning go live tasks to move from legacy system to Epic. Helped to develop deactivation of the legacy system and best practice for transitioning to Epic. Attend meetings all necessary meetings.TEKsystems01/2016 12/2016 Application Analyst Jackson, MS Provide On-Site Support Horizon Clinicals applications including AdminRx, HED, HCA, Portal, HEC, HSM, and CPOE. Also, support GMed and Teletracking Use Notes Help Desk software systems Answer support calls and meets SLA. Document issue resolution along with any other information for history of issue Help customer with items needed for conversion to Cerner including gathering Legacy Remote issues. Attend meetings all necessary meetings.Vision Consulting10/2015 2017 Senior Clinical Consultant Nashville, TNLegacy After hours Clinical Analyst Seven Healthcare Providers/System Provide Remote after-hours support for Urgent and Critical issues. Provide Support Horizon Clinicals applications including AdminRx, HED, HCA, Portal, HEC, and CPOE. Use multiple Help Desk software systems Answer supports calls and meets SLA. Document issue resolution along with any other information for the history of issue and log time for calls. Use Citrix, Storefront and VM Ware for connections to access to hospital systems Attend team meetings and training to maintain or onboard new customersLouisiana Heart Hospital12/2015 9/2016 Lacombe, MSIndependent ContractorProvide support and upgrade management for McKesson Paragon Care Station and Physician Webstation including CPOE and Physician Documentation.Provide training to Staff and Physicians via remote applications such as Team Viewer, Bomgar, VNC, or Join.MeContinue to train fresh staff on Paragon Applications including Orders and Order Set Building.Continue to train unfamiliar staff on Paragon Applications including Clinical Care Station and Screen building.Continue to train new staff on Paragon Applications including Security.Build and edit T-Sheets into Physician Documentation in Paragon.Build and edit Physician Documentation in Paragon.Attend team meetings as needed.Louisiana Heart Hospital10/2014 12/2015 Lacombe, MSIT ManagerProvide support and upgrade management for McKesson Paragon Care Station and Physician Webstation including CPOE and Physician Documentation.Managed Upgrade Process from setting up testing and ensuring accurate testing was complete. This was for an upgrade to 12.1.1 and the other supplements as they are available.Organized and chaired a Policy and Procedure committee to address issues and educational opportunities.Managed implementation of Physician Documentation and Nuance Dragon transcription.Provided training to Staff and PhysiciansWorked issue tickets by solving them or working with Vendor to complete them. Several outstanding issues dropped over 50% in my first 3 Months.Online documentation was able to have them meet their MU numbers within 2 months of Electronic Physician Documentation Integrated Dragon Medical 360 Medical Network Edition with PowermicBuild T-Sheets into Physician Documentation in Paragon.MCKESSON WORK HISTORY10/2002-2010 McKesson Corp Atlanta, GASr. Implementation ConsultantClinical Resource for Horizon Clinical InfrastructureProvide training in a classroom setting and one on one.o Assisting customers with configuration with Horizon Clinical including security, departments, and staff set up.o Traveling to customer sites to assist with go-live implementation and education. Project Manage Policy and Procedure Committeeso Assisting customers identifying issues and process improvement opportunitieso Assisting customer to develop processes for change control and submissiono Assisting customers with roll-out plans Project management Upgrades and Supplementso Assisting with setting dates of upgrades and go-liveso Managed testing process by managing cross-continuum of care providers for accurate testingPRIOR WORK HISTORY2/2002-10/2002 Baptist Health Systems Jackson, MSProject Manager Manage CAMP Project. Converting McKesson Coordinated Care Viewer Sybase data repository to Horizon Clinicals Portal and Horizon Clinicals Care Record data repository Support HNS/CCRV, Coordinated Care Alerts, (Horizon Care Alerts) Intranet and Internet Applications. Help assigned departments with business decisions about Information Technology including choosing the correct software and hardware according to customer needs. Research New Technology and make recommendations. Help assigned departments with business decisions about Information Technology including choosing the correct software and hardware according to customer needs. Provide training in classroom setting and one on one Serve as Member of Information Technology Steering Committee2/2000-2/2002 Baptist Health Systems Jackson, MSSr. Programmer/Analyst Full Support of HNS/CCRV, Coordinated Care Alerts support. (Horizon Care Alerts) Research New Technology and make recommendations Redesign Company Intranet Website. Implemented an On-Line Pre-Registration and On-Line Job Application on Internet Web site. Help assigned departments with business decisions about Information Technology including choosing the correct software and hardware according to customer needs. Provide training in classroom setting and one on one Serve as Member of Information Technology Steering Committee.4/98-2/2000 Baptist Health Systems Jackson, MSApplication Systems Specialist Responsible for Coordinating and implementing PC Replacements at 8 Home Health Agencies, including Server and PC Set Up. Redesigned Health System Website. Maintain Health System internet and intranet websites Support WAN including routers, servers, PCs, and software. Help to implement Physician Software. Including training the Physicians and supporting the new software. This software included Physician View, Elysium Access, and CCRV. Implemented Coordinated Care Alerts. Serve as Member of Information Technology Steering Committee Provide training in classroom setting and one on one.5/96-4/98 Baptist Health Systems, Jackson, MSLead Help Desk Coordinator Established health system Help Desk. Including developing policies and procedures, knowledgebase, and call priorities Answering first line calls and solving 45% without escalation. Help to establish health system Internet and Intranet Web Sites.Serve as Member of Information Technology Steering Committee Help to train staff and develop training materials for new computer systems, including Windows 95, STAR, and basic computer training Provide training in classroom setting12/93 5/96 Baptist Health Systems, Jackson, MSOffice Coordinator/ Physical Therapy Assistant/Wound Care Specialist Scheduled patients and assigned patients to a therapist. Checked orders for correct orders by discussing doctor orders with nursing. Implemented Electronic Exercise Program for Specialized Treatments. Worked with Physical Therapist following the patient treatment plan and discussing progress with a therapist. Worked with Therapist (Nurse or Physical Therapist) to follow patient wound treatment. I also worked as a hyperbaric specialist to ensure patient care and treatment. |
