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Professional Summary
I have 12+ years of IT experience, with over 10 years as a scrum master within various agile SDLC projects (financial services, IT services - ios, android, asset and wealth management, health care and humanitarian services). I have extensive experience coaching and mentoring high performing teams within banking and healthcare domains. I possess strengths in process orientation, root cause analysis, team coordination, and innovative thinking. Other strengths include excellent communication, team building, project risk management, time management, presentation, and in-depth technical analysis skills. In addition, my strong analytical/problem solving skill set, along with my ability to adapt proactively to a dynamic, rapidly changing business and technical environment produces positive, fundamentally sound results.Skills Agile Frameworks (Scrum, Safe, Kanban) Excellent communication skills Agile Coaching Stakeholder management Problem solving Cultural diversity SDLC & ALM Documentation management Empathetic Servant Leader MS OFFICE Suite: Excel, PowerPoint, Word, Access Requirement s analysis Scope management Servant Leadership Team building & mentoring Conflict Resolution Risk Management PM Tools: Jira, Confluence, Rally, TFS, RTC, SLACK, SHAREPOINT, Lucidchart, 15five Technologies: Java, .NET, C#, Python, SQL, AWSCertificationsProfessional Scrum Master (PSM 1) Scrum.orgSAFe 5 Advanced Scrum Master (SASM) Scaledagileframework.comEducationBachelor of Science: Business Management
University of Buea - Buea, CameroonWork HistorySr. Scrum Master(SAFe),05/11/23 - PresentCinch Home Services, Boca Raton, FL. I supported 6 Scrum amd 2 Kanban Teams during my over 1 year contracting with Cinch Home Services. Guide teams to a culture of focus, improving the organization of their work through sprint planning and reviews throughout a project life cycle Guides departments and teams towards cross-functional orientation by serving as an Agile consultant, helping plan and coordinate new workflows and patterns and scheduling of task assignments and goals Knowledge of, and experience with, project development and support-related Agile and Waterfall methodologies and / or activities; Demonstrated experience and ability to write thorough, credible, well-documented reports; and work within tight deadlines; Continually monitor progress of team members across department boundaries and provide support to engage employees to achieve goals Supporting and educating the Product Owner and Product Analyst, especially with respect to grooming and maintaining the product backlog Form partnerships across departments to streamline work processes and improve the speed at which the company can respond to and capitalize on opportunities Complete monthly status reports and present to upper management Escalate issues in the implementation of Agile methodologies to expedite process correction, creating strategies that resonate with the culture of the organization Teach the concepts of task definition, velocity and burndown metrics to all staffScrum Master (SAFe), 06/2022 to 02/2023Infosys (NextEra Energy), Jupiter/Juno Beach Florida Responsible for facilitating all scrum ceremonies like; daily stand-ups, sprint planning, backlog refinement, sprint reviews and sprint retrospectives. Used Burn down, and velocity charts to monitor project progress and radiate information to stakeholders and program managers. Facilitate internal communication and effective collaboration Working with two software application teams providing support for several web applications used within FPL. Worked with other agile teams and other scrum masters to identify cross-team dependencies and manage inter-team tasks Created weekly project status reports for stakeholders and functional managers Helped teams to resolve project impediments and complete tasks successfully on-time Assist product teams with making appropriate commitments through story selection and task definition Responsible for establishing work agreements and achieving project objectives and meeting sprint milestones.Scrum Master (SAFe)/ Agile Coach, 06/2020 to 04/2022FirstService Residential Fort Lauderdale, FL Worked with technical teams to develop and support web applications Implemented Kanban into the Agile process as a response to rapidly changing business requirement priorities
Conducted Agile training sessions for IT, Business and Marketing teams to coach them on Scrum, Kanban, Retrospective and using agile within their roles Remove Facilitated all scrum ceremonies to maximize efficiency of sprint completion Actively removed team impediments daily which allows the team to deliver on sprints commit Worked alongside development teams, quality assurance teams and management to ensure and deliver valuable products within timeline.
Create and maintain team reporting such as sprint review decks, roadmaps, dashboards, burndown charts, control charts, Kanban metrics and various other reports.
Worked with the Agile operations team to help evangelize agile practices to the remainder of the company.
Coach and advise the development team, product owner, and stakeholders to refine their individual understanding of the Scrum Framework and Agile methodologies, by challenging them to fight complacency and grow as individuals and as a team.
Protect the scrum team from outside interruptions and distractions.
Support the Scrum Team by helping settle disputes and maintain agile tools.
Led community of Agile practices across the company to aid TDM, Scrum masters and Product representatives in adopting new Agile practices.
Helped the team embrace SAFe Core Values, Adapt and apply SAFe principles, and implement SAFe practices.
Worked with team to identify MVPs in a SAFe environment
Anticipated and mitigated risks by conducting assessments against proposed sprint goals during planning and team progress against current sprint goals during execution.
Participated in all Program Meetings, PI Planning sessions, feature definition sessions, release planning sessions and Scrum of Scrums SOS meetings Ensured my teams were high performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication techniques.Scrum Master (SAFe)/Agile Coach, 03/2016 to 04/2020Equitas Health Columbus, Ohio Managed and led agile scrum ceremonies for 2 support teams to transform Equitas Health work environment into a lean, agile environment.
Guide teams into the adoption of Agile software development practices Helped my team embrace SAFe Core Values, adapt and apply SAFe principles, and implement SAFe practices. Coached the system teams scrum masters on what the team should be focusing on in order to help facilitate system demo Participated in all Program Meetings, PI Planning sessions, feature definition sessions, release planning sessions and Scrum of Scrums SOS meetings Worked with client business subject matter experts to develop and introduce business requirements to enhance client business operations Communicate with all stakeholders and keep them informed about the project status reports, issues and milestones. Collaborated with RTE, Product Management, System Architects and other business stakeholders to understand Business Epics, Capabilities and Features for Program Increments (PI) Communicated team progress and dependencies with other team leads during scrum of scrums. Participated and organized multiple sessions of community of practice where we share knowledge, learn how to collaborate and come up with solutions to issues and dependencies faced within our teams Ensured my teams were high performing and productive by team resolving conflicts, removing impediments and increasing team collaboration through effective communication techniques Supported quarterly release cycle by facilitating Release feature selection meetings and organizing and monitoring eligible release candidates.Scrum Master, 04/2012 to 01/2016KeyBank Dayton, Ohio Responsible for facilitating all scrum ceremonies like; daily stand-ups, sprint planning, backlog refinement, sprint reviews and sprint retrospectives Working with two software application teams providing support and maintenance for several web applications used within KeyBank. Worked with other agile teams and other scrum masters to identify cross-team dependencies and manage inter-team tasks Created weekly project status reports for stakeholders and functional managers Helped teams to resolve project impediments and complete tasks successfully on-time Assist product teams with making appropriate commitments through story selection and task definition Responsible for establishing work agreements and achieving project objectives and meeting sprint milestones Facilitate internal communication and effective collaboration Used Burn down and velocity charts to monitor project progress and radiate information to stakeholders and program managersProject Coordinator, 11/2010 to 02/2012Care Plus Nj Inc. Paramus, NJProject Department: County Councils for Young Children (CCYC) Provided leadership and worked closely with local CCYC Steering Committee and general membership to address the needs of families in early care and education, social service or health programs in communities and schools. Responsible for preparing bi-monthly reports and providing updates to CCYC Steering Committee and general members. Facilitated the process to develop a CCYC Early Childhood Plan in collaboration with local stakeholders, and in consultation with other state or regional partners Elicited and Gathered requirements for ongoing projects and organized details for management use Coordinated presentations for stakeholders, community leaders and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation Tracked all hours and expenses to keep project on task and within budgetary parameters Ensured proper documentation was kept and all procedures followed through project life cycles |
