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Click here or scroll down to respond to this candidate Candidate's Name , MA, CP P S
Hansville, Washington Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
SENIOR LEADERSHIP/EXECUTIVE LEADERSHIP
HEADLINE
Highly organized, solutions-focused, accomplished senior leader with a progressive background in healthcare and
a decisive, strategic leadership style.
QUALIFICATIONS PROFILE
Renowned for strategic planning, change management, and a forward-thinking approach, with a proven track record of
consistently driving performance improvements and spearheading strategic initiatives. Armed with expertise in
managing cross-departmental activities, effectively communicating organizational objectives, and executing innovative
strategies to stimulate growth and enhance service quality. Adept at building and leading high-performing teams,
optimizing operational efficiencies, and leveraging data-driven insights to inform decision-making and achieve
organizational excellence.
SKILLS
Executive Leadership Business Analysis and Forecasting
Cost Savings and Reduction Strategic Planning and Execution
Operations Management Organizational Development
Risk Management Cross-Functional Collaboration
Data Analysis Human Resources Administration
PROFESSIONAL EXPERIENCE
DEDICA HEALTH | VALLEY VIEW, CA (REMOTE)
Chief Operating Officer, Aug 2023 Present
Design and establish KPIs for all departments to monitor and achieve organizational targets.
Align company objectives with its mission to drive growth and integrate strategic initiatives.
Manage day-to-day operations efficiently while achieving business goals.
Identify and capitalize on business development opportunities to expand the organization and increase revenue.
Formulate and implement strategies to improve service offerings.
Assess products and services by analyzing data and metrics to drive improvements.
Establish comprehensive risk management strategies to protect company assets and minimize liabilities.
Oversee daily operations across departments, ensuring on-time project delivery and optimized workflows.
Maintain responsibility for P&L and upheld corporate fiscal accountability.
Career Highlights:
Spearheaded a 50% growth in overall volume and a 46% increase in the customer base within six months.
Directed major financial decisions and controlled company expenditures, cutting material losses and
enhancing profitability.
Led M&A efforts, including due diligence, negotiations, integration planning, and execution, ensuring smooth
transitions.
Enhanced operational efficiency by implementing streamlined processes and systems, boosting productivity
and reducing costs.
Improved organizational structure to streamline functions and enhance efficiency.
Optimized business performance by managing financial, operational, and human resources effectively.
VALLEY MEDICAL CENTER | RENTON, WA
Manager, Ambulatory Education and Training, Jan 2019 Aug 2023
Directed a multidisciplinary team to create and implement education and training programs for outpatient staff
and providers, leveraging adult learning principles for maximum impact.
Partnered with executive leadership to ensure regulatory compliance readiness by aligning training initiatives with
organizational safety and quality objectives.
Provided consulting support for prioritizing safety and quality, fostering continuous improvement.
Oversaw the design, development, and delivery of training programs, employing suitable methodologies to meet
the specific needs of diverse audiences.
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Candidate's Name , MA, CP P S
Hansville, Washington 98340 | PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
Career Highlights:
Successfully managed a clinic-wide training initiative, completing TeamSTEPPS training for all staff and
providers within six months, thereby improving teamwork and communication.
Provided strategic advice to the leadership team on change management, aiding in the effective implementation
of culture transformation initiatives.
WASHINGTON STATE HOSPITAL ASSOCIATION | SEATTLE, WA
Director, Quality, and Performance Improvement, Jun 2017 Jan 2019
Led initiatives to enhance processes across 118 hospitals in three states, focusing on rural health, diabetes
management, pediatric radiation safety, and health equity.
Partnered with key stakeholders to identify and share best practices, improving performance and patient care.
Performed gap analyses to identify barriers and developed actionable plans for improvement.
Analyzed and compared population data to improve race, ethnicity, and language reporting, facilitating hospital
access to this information.
Created a health equity gap analysis tool and provided expertise on relevant metrics to the National Content
Development Affinity Group for Health Equity.
Career Highlights:
Achieved significant increase of hospital leaders dedicated to health equity by 50 within six months.
Worked with the Washington State Department of Health to advance professional development, resulting in five
new certifications and more opportunities for critical access hospital staff.
Chaired a state-level task force, developing a strategic and collaborative approach to eliminating health
disparities.
KAISER PERMANENTE (FORMERLY GROUP HEALTH) | SEATTLE, WA
Patient Safety Specialist, Oct 2012 Jun 2017
Performed investigations into root causes of issues and crafted action plans to prevent recurrence, establishing
both process and outcome measures for success.
Led multidisciplinary team training sessions to improve local safety culture, identify trends, and find opportunities
to prevent serious harm.
Provided expert advice on risk reduction, just culture, reliability, and human factors science, helping guide
strategic patient safety planning.
Consulted and coached leaders and managers to foster a culture shift towards a safer and more reliable
environment.
Created inclusive training materials and organized programs for over 5,000 staff and providers, emphasizing high
reliability practices.
Career Highlight:
Enhanced the timeliness and effectiveness of responses to serious safety events, resulting in an 80% reduction
in serious harm over two years.
EARLIER CAREER
GROUP HEALTH COOPERATIVE | SEATTLE, WA
Continuing Medical Education Coordinator, Jun 2005 Oct 2012
EDUCATION
Master of Arts in Organizational Leadership, Dec 2010
Gonzaga University, Spokane, WA
Bachelor of Science in Community Health Education, Jun 2001
Central Washington University, Ellensburg, WA
CERTIFICATIONS
Certified Professional in Patient, National Patient Safety Foundation, 2017
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