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Title Customer Service Warehouse Manager
Target Location US-TX-Rhome
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Rhome, TX Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWORK EXPERIENCE:Warehouse SupervisorAllied Electronics, Fort Worth, Tx 2020 to CurrentDirect 50 person team at a large electronics D.C.Coordinate activities with other DC departments.Ensure quality and accuracy.Hire and train associates.Maintain production levels.Safety.Daily reports to managementShipping Dept. LeadImperial Group, Decatur, Tx 2019 to 2020Direct shipping department associates.Prepare outbound shipments.Load / unload trucks with forklift.Follow and enforce safety rules.Promote quality and customer service.Warehouse ManagerViking Packing Specialist, Grapevine, TX 2019 to 2019Lead operations of a two shift packaging logistics company.Responsible for safety, training, quality, production, shipping, receiving, and inventory.Manage team of associates. Track productivity.Critical link of customer service.Process Improvement.Oversee sanitation and maintenance.Operations Manager DHL, Fort Worth, TX 2018 -2019Oversee DC operations of 500,000 square foot facility including inventory, quality, and shipping.Manage team of associates involved in operational tasks such as loading, auditing, order fulfillment.Associate engagement.Process Improvement.Customer Relations.Safety ProgramsJD EDWARDS WMSWarehouse ManagerWoods Distribution, Arlington, Tx 2017  2017Oversee and responsible for 200,000 sq. ft. warehouse.Accountable for fiscal results.Implement processes and proceduresSafety programStaffingCustomer ServiceBusiness DevelopmentDistribution ManagerPilgrims Pride, Mount Pleasant, TX 2014  2016 Oversee and responsible for entire logistics and distribution center operations at Pilgrims Pride largest production plant. Execute production deployment plan to customers and outside storage. Maintain tight inventory control through SAP and SHOP FLOOR WMS. Insure staff adheres to Safety, HAACP, and Food Safety rules. Manage and direct distribution center operations. Coordinate with transportation outbound and inbound shipments. Maintain and develop staff. Required to meet/exceed KPI and budget targets.Area ManagerWAL-MART DC, Sanger, TX 2012 - 2013 Oversee and responsible for the staff & operations of an area within a high volume 1.2M square foot DC. Maintain and improve productivity. Promote safety. Successfully attain operational and financial metrics targets on the KPI dashboard. Cross train associates. Project work load and forecast labor requirements.Assistant General ManagerTJMaxx - Charlotte, NC - 2008 to 2012Direct the operations of an 800,000 square foot regional Distribution Center for a Fortune 200 Company. Manage order fulfillment, inventory control, and operations with 800 hourly associates. Control expenses and improve efficiencies within an annual operating budget of $40 Million. Provide exceptional customer service for 300 Retail Stores. Lead Safety Committee and behavioral based Safety Program. Insure financial, quality, and service goals are surpassed.Distribution Center ManagerAmeriCold Logistics - 1998 to 2008 DC Manager for three big box high volume company DCs. Accountable for revenue and profit targets. Developed operating budget of over $20M. Enacted and executed policies, SOPs, and operating budgets. Fostered teamwork among department heads and entire facility workforce Managed staffing and training, and handled payroll. Systems expertise including Red Prairie, Matrics, RIMS as well as ERP including SAP and Manugistics. Provided strategic plans for business development and implemented operations and cost savings enabler programs. Lead person of a successful cross-functional team for two green field facility start-ups, meeting project time lines and mile stones. Hired staff, created/implemented SOPs, policies, quality program, safety program, and training programs - all without any negative impact to the customer and beating the start up budgets. Created and implemented SOPs, policies, quality program, safety program, and training programs. Oversaw facility operations, inventory control, safety program, and customer satisfaction. Forecasted volume, scheduled supervision and labor. Measured KPI results and drove operational efficiencies to support increased volume and cost reductions.Operations ManagerNestle USA Foods Division - 1993 to 1998 Responsible for the operation of a Nestle plant based DC 500,000 Sq. Ft. in size. Managed and scheduled a union workforce of over 300 employees. Attained operational KPI targets, point man for facility expansion layout design, established targets and goals, and managed and mentored staff.Warehouse SupervisorMartin Brower Company - 1987 to 1992 Managed and directed shift operations of a national food service company. Met deadlines and serviced the customers successfully, trained workers and supervisors, managed labor within budgetary guidelines, and coordinated operations with customer service department.EDUCATIONBachelor of ScienceAlbright College 1978ADDITIONAL INFORMATIONAn efficient, organized and self-motivated management professional who exemplifies a tireless work ethic to succeed as an individual or with a team. Strengths include leadership, adaptability, and results that meet or exceed goals and objectives. A leader and self-starter with superior managerial/supervisory experience in all facets of the logistics/distribution industry with a solid track record of developing world-class operations within set timelines and budget constraints. Able to train/develop associates to excel in performance and achieve set goals and objectives. Demonstrated areas of expertise include: Business Development  Operations  Account Management  Client Relations  Strategic Planning  Contract Management Communication  Negotiations  Accounting P&L  Budgeting Management  Financial Analysis/Planning Leadership Skills Presentation Skills  Compliance  Quality Control  Interpersonal Skills  Organizational Skills  Problem Solving Team Building  Personnel Management  Human Resources  Training & Development  Policy & Procedures Process Engineering  Program and Project Management  Safety and Productivity Focus  Analytical Skills

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