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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Highland RoadBloomingdale, New Jersey Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECareer OverviewMotivated and reliable office administrative professional with 7+ years experience providing executive level support. Skilled at working with a diverse group of people. Reliable and competent professional with exceptional data entry and customer service skills. Obtained a Bachelor of Science degree in business with a concentration in marketing.Skills Highlights Administrative support Meets deadlines Exceeds goals Self-starter Attention to detail Microsoft Office Spreadsheet development Quality assurance SAP MPulse Learning management systems Smartsheet Alumni Mentor at UOP Cvent Event ManagementProfessional ExperienceGetinge- Wayne, NJ January 2013- PresentProject Manager, Medical Education (April 2020-present) ON24 webinar platform training and launch Grant committee administrative planning and processing Create new format on getinge.training Getinge.com academy project to transfer content on new site Post and edit GetNET article Host and manage live webinar schedule Smartsheet creation and management Onsite educational program supportSupport Administrator, Marketing Department (April 2017-April 2020) Create and manage marketing events for the managers in the Cvent system. Work with Internal Communications on content for the Getinge Intranet. Participate as a member of the logistics team for NALASC annually. Process purchase requisitions, invoices and check requests for payment to vendors and medical clinicians using internal data processing systems such as SAP. Perform general administrative duties for the various Group and Marketing Managers, this includes organizing meetings, teleconferences and web casts, preparing presentations, distributing minutes and managing mail. Work with vendors to obtain required information for internal Getinge vendor approval. Manage the development of Speaker Agreements with Legal Department and ensure associated honoraria and expense payments are made in accordance with agreement. Development and Management of Senior Staff weekly and quarterly updates, and collating biweekly business challenges updates for delivery to appropriate audiences Manage ACT team calendar. Manage the maintenance of department share drive. Review and distribute all inquiries coming in from the company store website. Provide backup administrative support to other Getinge executives as required. Assist and coordinate team and divisional projects this involves project coordination handling marketing materials, event planning and preparing presentation slides. Partner with the Finance and Purchasing departments and cultivate a network of internal resources to facilitate completion of tasks. Support a work environment of continuous process improvement that supports MAQUETs Quality Policy, Quality System and the appropriate regulations for the areas this position supports.Service Plan Administrator, Service Department (November 2014- March 2017) Works independently with Regional Managers and VP level Sales and Service to develop service proposals Analyze proposals for margin and profitability Provide final audit of discounting accuracy Reconcile extended warranty for proper deferment, working closely with Customer Service and finance to correct sales orders and financial data Under Management supervision, review and analyze government contracts / statements of work in conjunction with the Director of Government accounts for accuracy Single point of contact for external customers that require amendments to standard terms and conditions and financial terms Provides initial review and negotiation with external customers Interface with Senior Counsel to negotiate nonstandard terms Interface with Service management to negotiate nonstandard service levels Interface with VP of Finance for nonstandard payment terms Interpret and enter new service plans via SAP Maintain existing service plans via SAP Maintain internal files to ensure audit compliance Manage offsite storage and retrieval of documents Ensure adherence to Maquets document retention policy File and scan fully executed service plans and ensure files are audit ready Participates in the development of detailed service plan tracking that incorporates win rates Adhoc reporting for upper management as needed Create work instruction documents for various department processes Creates the service Playbook for the National Sales Meeting presentation and internal distributionService Administrator, Service Department (January 2013 to November 2014) Analyze and process service order to comply with FDA regulations Part transfers between service territory managers Create new equipment records in the install base Maintain existing equipment records for accuracy Train new employees on administrative processes Work with credit department on credit and rebilling invoices to customer specifications Work with regional managers on weekly revenue and open order reports Provide detailed service history on request from service territory and regional managers Compile and distribute monthly reports: training vs. install base report, overtime vs. revenue report, presidents club ranking report, revenue tracker updates Compile and distribute weekly open order and service 800 reports Compile and distribute bi-weekly overtime vs. double time report Ricoh USA- West Caldwell, NJ January 2010 to January 2013 Senior Customer Billing Specialist, Audit Team (January 2011 to January 2013) Audited service contracts according to SOX compliance checklists Reviewed and corrected 50-75 contracts per day on average Maintained and distributed a number of reports for senior management Organized charts regularly in accordance with team goals and procedures Trained new employees hired within my department Consistently recognized by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude Asset Control Assistant II, Returns Department (January 2010 to January 2011) Ensured timely process of return authorizations for both internal and external customers Handled, processed and distributed confidential customer information Improved timely pick up of returned equipmentHackensack Nissan- Hackensack, NJ April 2007 to January 2010 Assistant Office Manager Maintained accounts payable and receivables Entered new and used car deals into SAP-like database Broke down contracts according to various banks requirements End of month account reconciliations for all accounts Performed regular telephone contact with vendors to discuss status of rebilling and reimbursement process to ensure account resolution Loman Auto Group- Parsippany, NJ January 2007 to April 2007 Assistant Office Manager Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development Entered payroll with ADP Entered new and used car deals Broke down contracts according to various banks requirements End of month account reconciliations for all accounts Provided support to CEO and sales team in managing operation workflow EducationUniversity of Phoenix, January 2016Bachelor of Science in Business/Concentration in Marketing Berkeley College, May 2002Associates Degree in Fashion Marketing and Management Honors: Phi Theta Kappa, Presidents List and Deans List Medic First Aid Training, April 2016+ |
