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Title Bilingual Medical Customer Service
Target Location US-NC-Charlotte
Email Available with paid plan
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 Candidate's Name
Street Address  Caryota Lane
Summerville, S.C. Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEDear Hiring Manager,I&#Street Address ;m applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.I can be reached at the number above or at my email address.Sincerely,Candidate's Name
Candidate's Name
113 Caryota Lane Summerville, S.C. 29486
PHONE NUMBER AVAILABLE   EMAIL AVAILABLEObjectivePatient-focused, Bilingual, detail-oriented and computer savvy medical receptionist.  Personable and courteous in all interactions with patients and team members and skilled at anticipating physician anad practice needs.  Effective in handling office and administrative tasks within busy, multi-physician practice.Core Compentencies      Bilingual      Medical Translation      Greeting patients and visitors in a friendly and professional matter.
      Answering high volume calls and scheduling appointments, procedures, and surgeries      verifying patient insurance, Eligibillity of Benefits , collecting payments      Updating patient records and entering new patient information according to HIPPA Regulations      Handling high volume incoming and outgoing online patient requests      Processing payments and maintaining financial records      Assisting with medical billing and coding      Maintaining a clean and organized reception area      Assisting with other administrative tasks as needed      Patient Check-in/out registration processes
      HIPPA Compliance
      Data entry and electronic health record(EHR, EMR) management      Experienced in Greenway and Phreesia systemsProfessional ExperienceMedical Receptionist							Jun19-2022Women's Health PartnersBusiness Development Manager	Aug 15 - 2019Summerville Ford      Manage a high paced sales team of 20 Sales consultants and oversee all customer relation databases while overseeing the quality response follow up of internet sales.      Master Certified through Ford Motor Company in Business Development, digital marketing, and internet lead management.      Oversee the Department of a high production facility.      Reduced lost sales by 30%. Increased appointments by 50%. Withhold an average 13% closing ratio of internet sales while increasing appointment show rate to 45% and Increased call volume.      Run daily one on one lead management meetings with 20 sales consultants over lead quality follow up and following policies and processes .Sub Prime Finance Officer	April 15-Aug15 Auto sales      Ran $1500 a copy in backend auto sales in maintenance and warranties. Compliant in financial services and reconciliation of all contracts.Aloft Hotel	October 2014- April 2015Charleston, S.C.      Reservations and Guest relations in a high paced 4 Star hotel.Summerville Ford	Aug 2012-October 2014Summerville, S.C.      Ford Motor Company Master Certified bilingual Sales and Leasing Consultant, met and exceeded Sales quotas while compliant with policy and procedures of the sales process.Sleep Inn	July 2005-May 2010North Charleston, S.C.      Guest relations, reservations, quality control, Payroll, Housekeeping, Food and Beverage, MarketingDr. SugarBaker Oncology 					Oct 2004-Feb 2005      Bilingual Medical Receptionist, Patient Check in/out, Compliant in HIPPA and Privacy act, Patient Follow up on Test results, Filing, Appointment setting, Answering phonesEducationMass Communications And Computer Science 	May 2005Trident Technical College      Completed initial courses for mass communications      Concentration in Customer relations, Business Management and Computer Science .Coral Park Senior Highschool 	Aug 2003Miami, Florida      Graduated with a 3.25 GPA.      Highschool diploma in general education.

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