| Candidate Information | | Title | Customer Service Project Manager | | Target Location | US-NC-Statesville |
| | 20,000+ Fresh Resumes Monthly | |
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| | Related Resumes Administrative Assistant, Customer Service, Project Coordinator Charlotte, NC Customer Service Project Management Conover, NC Project Manager Customer Service Clover, SC Project Manager Customer Service Charlotte, NC Project Manager Customer Service Charlotte, NC Tax preparation, customer service,Project Management Safety Cons Mooresville, NC Customer Service Project Management Charlotte, NC |
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Click here or scroll down to respond to this candidateSummaryVersatile professional with excellent organizational skills. Self-driven individual with extensive customer service, team leadership skills, and years of steel industry knowledge.BETCO, IncInventory Control Analyst - Statesville, NC 07/2017 to CurrentPerform inventory counts every month end on raw material, quarterly and yearly inventory counts to maintain database accuracy.Assist with the creation and improvement of company inventory management standardsCollaborate with department staff to maintain optimal inventory levels and control lossConsult with department leads, floor supervisors and Inventory Progress Team to evaluate need and discuss corrective actions on negative driven inventory itemsCollaborate with Upper management, Purchasing, Manufacturing Support and IT departments to adjust plans and maintain targetsInvestigate and resolve variances with inventory recordsMonitored project progress and presented status to Upper managementBETCO, IncProject Manager Statesville, NC 08/2016 to 07/2017Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving paymentsHelp build strong relations with owner/subcontractors and BETCO erection crews to optimize cost saving and complete timely site constructionMitigated workflow down time, accurately scheduling for installation completionAssisted Shipping department in coordinating product delivery and informing erection crew for consistent delivery of quality productsDefined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before scheduleResponsible for ensuring BETCOs policies and procedures were followedHarvey Holdings, LLCAdministrative Manager Statesville, NC 11/2015 to 08/2016Supervised and tasked 5 employees which included coordination for accounts payable and receivable, letter of credit, claims coordinator and general clerks for a 4PL company.Automated office operations while managing company drivers payroll, customer correspondence, record tracking and data communicationsOrganized and maintained documents, files, and records.Worked with management team to improve workflow and eliminate potential issues from all 4 divisions.Conducted performance evaluations of Administrative team to monitor progress and productivity and recommend employee pay increases, or corrective/disciplinary actions.Holland Transportation Management Services INCCustomer Service Representative Statesville, NC 11/2014 to 11/2015Assist customers with their transportation and warehouse needsNegotiate freight rates between customer and freight companyProvide after hours and on-call dispatch informing customers of freight pickups and arrivals. Responsible for reporting and handling any transportation delaysBETCO, IncProject Manager Statesville, NC 02/2014 to 11/2014Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving paymentsHelp build strong relations with owner/subcontractors and BETCO erection crews to optimize cost saving and complete timely site constructionMitigated workflow down time, accurately scheduling for installation completionAssisted Shipping department in coordinating product delivery and informing erection crew for consistent delivery of quality productsDefined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before scheduleResponsible for ensuring BETCOs policies and procedures were followedBETCO, IncComponent Sales & Repair Statesville, NC 01/2012 to 02/2014Assisted Storage Facility customer with their building needsPrepare material list for damaged BETCO buildings and arranging of repair crewAssist walk-in customers with Agricultural/Residential roof &/or wall installationWork with VP of Sales to develop sales opportunitiesMetal Sales Manufacturing CorporationLead Customer Service Representative Mocksville, NC 07/2007 to 11/2011Oversee Customer Service TeamTrained new CSRs on company customer service policies and service level standardsProvide customers with technical information such as metal roofing & siding installation for various application such as Agricultural, Residential and CommercialGenerate pricing quotesAssist with Customer pickupsAttend Trade Shows for sales increaseHandle account invoicing and creditsAssist Commercial division on Bid Submittals (sample preparation, substate, gauges, metal data sheets, PSI, Tensile strength, Reflectivity and Emissivity factors)Branch liaison for material transferEducationRowan Cabarrus Community CollegeAssociate in Criminal Justice 6/2014SkillsTeam LiaisonCustomer ServiceERP UnderstandingInventory Report GenerationStrong Verbal CommunicationProject Management |
