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Title Accounts Receivable Customer Service
Target Location US-VA-Norfolk
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Experienced Senior Level Accounts Receivable ProfessionalChesapeake VA 23320PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEConcordia Properties, Remote  Senior Accounts Receivable SpecialistOCTOBER 2022 - PRESENT- Managed accounts receivable operations, overseeing a high-performing team.- Developed innovative strategies to optimize cash flow and minimize outstanding balances.- Implemented company processes invoicing, billing, and collections procedures.- Conducted in-depth financial analysis to identify trends and drive actionable insights.Re/Max, Remote  Accounts Receivable AnalystMARCH 2017 - OCTOBER 2022- Led comprehensive analysis of accounts receivable data, resulting in actionable recommendations for process improvement.- Developed and maintained sophisticated financial models to forecast cash flow and revenue projections.- Implemented automated systems and tools to enhance efficiency and accuracy in accounts receivable management.- Provided strategic insights to senior leadership to support decision-making and drive business growth.- Played a key role in ensuring compliance with regulatory requirements and industry standards.Crocker Residential, Remote  Collections/External Auditor MARCH 2020 - MARCH 2021- Orchestrated collections efforts remotely while simultaneously conducting external audits to ensure financial integrity.- Leveraged advanced auditing techniques to identify inefficiencies and mitigate financial risks.- Demonstrated exceptional attention to detail and analytical skills in uncovering discrepancies and anomalies.- Served as a trusted advisor, providing valuable insights to management to optimize cash flow and minimize losses. SKILLSAccounts ReceivableCollectionsFinancial AnalysisLeadershipStrategic PlanningCommunicationProblem-SolvingData AnalysisProcess ImprovementNegotiationCustomer ServiceAttention to DetailComplianceAnalytical ThinkingDecision MakingResearchTrainingSoftware ProficiencyAuditsRisk ManagementForecastingReportingMentoringQuality AssuranceInitiativeConflict ResolutionEfficiencyIMT Residential, Remote  Collections SpecialistAPRIL 2018 - MARCH 2020- Drove collections efforts remotely, successfully reducing delinquency rates and improving cash flow.- Built strong relationships with clients and customers, effectively negotiating payment arrangements and settlements.- Implemented best practices and process improvements to enhance efficiency and effectiveness in collections operations.- Demonstrated outstanding customer service skills in resolving inquiries and addressing concerns promptly and professionally. Valeant Pharmaceuticals, Remote  Data Entry Specialist APRIL 2015 - JUNE 2016- Played a pivotal role in maintaining data integrity and accuracy through meticulous data entry and verification.- Ensured compliance with regulatory requirements and company standards in all data management activities.- Developed and implemented protocols for data validation and quality assurance to minimize errors and discrepancies.- Demonstrated exceptional organizational skills in managing large volumes of data and meeting tight deadlines. Nauticus Group, Remote  Senior Collections Specialist OCTOBER 2013 - APRIL 2015- Led collections initiatives remotely, achieving significant reductions in outstanding balances and improving cash flow.- Mentored and coached junior collections staff to enhance performance and drive results.- Analyzed delinquency trends and implemented proactive measures to mitigate risks and optimize collections processes. Robert Half, Remote  Collections agentJUNE 2012- OCTOBER 2013- Executed collections activities remotely with a focus on achieving collection targets and minimizing bad debt.- Employed effective negotiation techniques to secure payment arrangements and resolve billing disputes.- Provided exceptional customer service, building rapport with clients and customers to facilitate successful collection outcomes. EDUCATIONBrownsville Academy, Brooklyn NY  High School Diploma Class Of 20084.0 GPA - HonorsTechnical SkillsDocumentationCustomer RelationsProblem IdentificationDeadline ManagementProcess OptimizationAccuracyResourcefulnessLeadership DevelopmentFinancial ManagementRegulatory ComplianceCollection TechniquesBillingCritical ThinkingPerformance EvaluationDetail OrientationMultitaskingSOFTWARE/PROGRAMSYardiMail ChimpDotloopSAPMicrosoftQuickbooksLANGUAGESEnglish Native

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