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Click here or scroll down to respond to this candidateCandidate's Name
Baltimore, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer-oriented Supervisor with 20 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.Work ExperienceSupervisorAramark - Baltimore, MDMay 2000 to Present Directed and supervised team of 15 employees in daily operations. Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows. Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines. Performed monthly inventory checks to ensure sufficient stock levels for all products. Resolved customer complaints in a timely manner while ensuring customer satisfaction. Delivery DriverMaryland Food Bank - Baltimore, MDMarch 2020 to July 2023 Manage an average of 18 route per day to residential and business customers Assisted counter staff and packing orders ready for delivery Trained new employees on efficient delivery practices and customer service procedures Verify Contents of inventory loads against shipping paperwork. Loaded truck and properly secured items to prevent damage during transportation Store ManagerAce Cash Express - Baltimore, MDSeptember 2007 to October 2013 Listened to customer queries and complaints, acting to resolve them quickly. Managed and reconcile daily cash transactions Developed and maintained cash handling policies and procedures. Maintain store security Provide card services Process MoneyGram transactions Complete Bill Pay transactions received and processing funds,scanned and pack merchandise. EducationHigh school diploma in H.S DiplomaFrederick Douglass Academy High SchoolSeptember 1986 to June 1990Skills Store Management Experience Leadership Supervising Experience Inventory Control Goal-Oriented Time management Communication skills Teamwork |
