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PHONE NUMBER AVAILABLE (c)EMAIL AVAILABLE (e-mail)EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE (URL)Citizenship: U.S.
SECURITY CLEARANCESSecretPROFILESolutions-focused, diligent professional with a comprehensive leadership and management background in Test Engineering, Quality Assurance, Software Development Lifecycle (SDLC) process, Capability Maturity Model Integration (CMMI) processes, Configuration Management and Requirements Analysis, specializing in the Department of Defense enterprises. Calm demeanor in the face of difficulties; ability to manage multiple projects while working under pressure in fast-paced environments. Experience with continuous integration/continuous delivery. Highly versatile; adept at quickly mastering new roles and responsibilities. Reputation for integrity, perseverance, and work ethic. Continuously pursues opportunities to learn and takes on challenges for further professional development.
CORE COMPETENCIESIntegration Testing; System Testing; UAT Testing; FAT Testing; Regression Testing; IV&V Testing; Black Box & White Box Testing and Analysis; Requirements Based Testing; Program/Project Management; Team leadership; Testing; Strategic Planning; Quality Control; Requirements Analysis; Crisis Management; Decision-Making; Information Gathering; Briefings; Presentations; Reports; Relationship Building; Collaborative Teamwork; Quality Assurance Analysis; Problem Solving; Procedure Development; Contract Proposal Planning; Software/Hardware (SW/HW) Conversions; Object Oriented Analysis; Agile/Scrum Analysis; HL7 Analysis; Commercial and Government off the Shelf (COTS/GOTS) Product Analysis and Testing; Lean Six Sigma; Client/Server.PROFESSIONAL EXPERIENCEChenega Professional & Technical Services 12/14/2023 06/14/2024Fort McNair, DC Software Test EngineerI worked as a Software Test Engineer supporting the U.S. Army Center of Military History (CMH) contract on the Army Historical Resources Online Classified (AHRO-C) system project. I validated, verified and tested User Stories and requirements through the development of test cases and test scripts which substantiated that the User Interface worked as designed in supporting the inclusion of unaltered paper and digital files submitted by Army field units to record and sustain operational records for a variety of legacy and modernized systems and applications. Hardware Platforms: Laptops Browser Systems: Google Chrome, Microsoft Edge, Firefox Project Management: SharePoint, Selenium Software: Microsoft Teams, Word, PowerPoint, Excel, Visio, Outlook, JavaScriptEdgesource Corporation 05/24/2023 10/5/2023Alexandria, VA System EngineerI worked as a System Engineer supporting the Department of the Air Force (DAF) O4 System Management project on the Capacity Based Release Teams contract. I have successfully designed and submitted to the Stakeholders for review an Interface Control Document (ICD) which was and End-to-End description of the data system and all immediate interfaces that define the external data feeds supporting the O4 System including the details of the primary data and metadata associated with those external data feeds. The ICD encompassed all necessary aspects of data access to external feeds, initial processing of the data prior to storage, cross-domain transfer of the data, and external user access and use of the processed and analyzed data feeds. Hardware Platforms: Laptops Browser Systems: Google Chrome, Microsoft Edge Project Management: SharePoint, Jira, Confluence Software: Microsoft Teams, Slack, Rocket Chat, Word, PowerPoint, Excel, Wiki, Visio, OutlookScience Applications International Corporation 02/22/2022 05/16/2023Chantilly, VA Test Engineer - Sr.I worked on an O&M support project analyzing and evaluating the Domain Finding production and development system s technical software. I constantly perform functional test using (IOS and Android units) to verify and validate the operational consistency of the production system and test the software in the development phase. I compiled and installed fronting domain data. Analyzed and defined changes required in testing configurations, procedures, and processes. I ensure that the certification for the Azure Fastly and CloudFront domains were current. I thoroughly recorded and validated defects in both the development and production environments and participate in the analysis of new process flows, I investigated, with accuracy and clarity, reported defects and tracked them to resolution and shared the results with the team manager. I fashioned test cases to test the production domain and development domain internet s privacy applications capabilities to test its operational functionality to send and receive messages. Hardware Platforms: Laptops and Cell Phones Browser Systems: Google Chrome, Firefox Software: Linux, Teams, Signal, Git, Java, DockerGeneral Dynamics Mission Systems 02/21/2021 02/03/2022Merrifield, VA Quality Assurance EngineerMy tasking at the client s Drug Enforcement Agency (DEA) Fusion Center worksite included testing and evaluating user story development, legacy and User Story Requirements Based Testing (USBT), regression and system acceptance testing (SAT) on the Organized Crime Drug Enforcement Task Force (OCDETF) application. I conducted requirement reviews and communicated with the team the identification of flaws, weaknesses and possible areas of improvement which helped developers to make necessary adjustments before the final deployment of the software. I isolated and documented issues and defects throughout the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) lifecycles. I also conducted functional, environmental, operational and performance tests on the operational system to be delivered. I also upgraded the Management Information System (MIS) and State and Local OCDETF test plans. Hardware Platforms: Laptops and Servers
Browser Systems: Google Chrome, Microsoft Edge, Internet Explorer Software: Windows 10, Microsoft (Word, Excel, PowerPoint, Outlook, Teams), Skype, Oracle 11g, Solaris 10, Zoom, Adobe Reader, Jira, ConfluenceCompQsoft, Inc. 11/09/2020 02/18/2021Fort George G. Meade, MD Applications Systems Analyst, Sr.My work at the Defense Information Systems Agency (DISA) included providing daily system administration and infrastructure support along with daily technical assistance support for the Government Command and Control System-Air Force (GCCS-AF) Joint Operations Planning and Execution System (JOPES) synchronization initiatives and infrastructure enhancements for Government Command and Control System-Joint (GCCS-J) servers during the decoupling of a system called Deliberate and Crisis Action Planning and Execution Segments (DCAPES), a component of GCCS-AF similar to JOPES. Hardware Platforms: Laptops
Browser Systems: Google Chrome, Microsoft Edge, Internet Explorer Software: Microsoft (Word, Excel, PowerPoint, Outlook, MS Skype, Teams, Oracle 11g, Solaris 10)Adobe Reader, Adobe Flash Player, SharePointLoch Harbour 10/08/2020 11/05/2020Alexandria, VA Test and Evaluation EngineerMy tasks included, while working at the Coast Guard Program Office, providing data analysis, report generation and evaluation of data drawn from different Government sources. I used MS Excel, MS Access, and various database tools to report results and prepare summaries, graphics, reports, and/or presentation slides. I created and maintained time-sensitive program schedules using MS Project. I also created and maintained customized reports and graphics using MS Excel. I provided support at Coat Guard Test and Evaluation meeting by creating meeting materials and documentation. I attended Joint Program Management Office meetings, recorded action items and provided insight to program risks, issues and process improvement to the Coast Guard Program Office.
Hardware Platforms: Laptops
Browser Systems: Google Chrome, Microsoft Edge, Internet Explorer Software: Microsoft (Word, Excel, PowerPoint, Outlook, MS Project, Access, Skype, Teams, Oracle 12c)Adobe Reader, Adobe Flash Player, SharePoint, JIRABAE Systems, Inc. 11/18/2019 07/14/2020Sterling, VA Test Engineer II (Journeyman)I performed functional, integration and regression testing on the Department of Homeland Security (DHS) Data Management Agile Release Train (DMART) legacy, new and evolving cloud and cyber technologies in unclassified and classified test environments. I participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution for various production releases. I wrote test procedures and updated, reviewed and analyzed Software Validation Test Procedures (SVTP)s provided by the developers that were related to the relational DOORs database requirements and user stories for defined tests against the Einstein 2 Authoritative Data Store (E2ADS) cluster. I also generated, reviewed and edited document deliverables for the Cybersecurity and Infrastructure Security Agency (CISA) stakeholders. I supported the development and execution of Agile Scrum sprint and scrum test policies and procedures. Hardware Platforms: Laptops
Browser Systems: Google Chrome, Mozilla Firefox, Internet Explorer Software: Microsoft (Word, Excel, PowerPoint, Outlook, Visio), Adobe Reader, Adobe Flash Player, Active X, SharePoint, DoD COTS/GOTS applications, IE-11, Google Chrome, Mozilla Firefox, JIRA, (Oracle 12c, SQLPLUS)The Informatics Applications Group, Inc. 11/06/2015 11/01/2019Falls Church, VA Test Engineer - LeadI was the test team s lead tester on the Department of Defense (DoD) AHLTA-Theater application software which is a component of the Joint Operational Medicine Information Systems (JOMIS). I analyzed and replicated recorded defects, created test procedures to validate defect fixes, and regression tested the installed fixed integrated components for various field releases. I also instructed other test engineers about the system s functionalities. I wrote, updated, reviewed and analyzed AHLTA-Theater deliverable Software Test Plans, Software Test Reports and Software Test Procedures for the DoD stakeholders. I validated the accuracy of Commercial and Government off the Shelf (COTS/GOTS) products and wrote defect reports on COTS/GOTS products when their functionality was not to specification. I used my knowledge of healthcare-related regulations and standards to review and analyze HL7 messages used to support the Warfighter in various Theater of Operations. I supported the development and execution of Agile Scrum test policies and procedures in line with Capability Maturity Model Integration (CMMI) Level 2 and 3 processes and procedures. Hardware Platforms: Laptops Operating Systems: Microsoft Windows (XP, 7, 10.1, Server 2K8, Server 2012 R2 and Server 2016), VMware
Software: Microsoft (Word, Excel, PowerPoint, Visio), Adobe Reader 9.0, Adobe Flash Player 10 Active X, SharePoint, DoD COTS/GOTS applications, IE-9, Google Chrome, HP-ALM, Testrail, JIRA, Slack, (JOMIS: Oracle 18c, Oracle 12c, Oracle 11g, AHLTA-Theater, SQLPLUS, Open Script Automation Test)NES Associates, LLC. 10/02/2014 11/02/2015Ft. Belvoir, VA Senior QA/Test Engineer
As a member of the Department of Defense (DoD) U.S. Army Office of the Administrative Assistant Tiger Team, I provided Quality Assurance (QA) support by creating QA processes, procedures, formats and standards pertaining to the design and review Enterprise Content Management Services (ECMS) system design documents, system requirement documents, white paper reviews, system test plan, test procedures, Incident Traceability Matrix and Requirement Traceability Matrix. I planned and coordinated SharePoint QA workflow processes and analyzed internal DoD QA processes to define inefficiencies and provide recommendations to boost productivity and streamline workflow. I supported the development and execution of policies and procedures in line with Capability Maturity Model Integration (CMMI) Level 2 and 3 processes and represented the ECMS QA department by actively participating in stakeholder meetings. I validated the accuracy of COTS/GOTS products and wrote defect reports on COTS/GOTS products when their functionality was not up to specification. I assisted in defining requirements and wrote, updated and reviewed deliverable stakeholder Project Management documents. Hardware Platforms: Laptops Operating Systems: Microsoft Windows 7 Enterprise
Software: Microsoft 2007/2010 (Word, Excel, PowerPoint, Visio), Adobe Reader 9.0, Adobe Flash Player 10 Active X, SharePoint, various COTS/GOTS applications, IE-9Zapata Technology, Inc. 11/6/2013 09/29/2014Aberdeen Proving Ground, MD Test Analyst SeniorFt. Belvoir, VADeveloped, tested and re-engineered the U.S. Army Communications-Electronics Command s (CECOM) Software Engineering Center (SEC) Logistics and Readiness Center (LRC) and Joint Electronic Type Designation Automated System (JETDAS)/Aeronautical Support Equipment Type Designation System (ASETDS) stake holder s system and functional requirements. Wrote Test Plans, test reports, test cases and procedures to test the acquisition and repair, program management, product quality management, configuration management, technical data management, inventory management, sustainment support, foreign military sales, communications security, technical manuals, modifications, new equipment training, technical assistance, and readiness analysis of the system. Validated, recorded, and tracked system anomalies and retested system anomaly resolutions. Hardware Platforms: Laptops Operating Systems: Microsoft Windows 7 Enterprise
Software: Microsoft 2007/2010 (Word, Excel, PowerPoint, Visio), Adobe Reader 9.0, Adobe Flash Player 10 Active X, SharePoint, various COTS/GOTS CECOM SEC applications, IE-9, Mozilla Firefox, SQLPLUSConcept Plus, LLC. 09/11/2012 10/31/2013Falls Church, VA Software Test Engineer
I was a member of the test engineering team supporting the DoD Defense Health Information Management System (DHIMS) Theater Medical Information Program-Joint (TMIP-J) Military Health System (MHS) Development Integration Testing (DIT), System Integration Testing (SIT), System Qualification Testing (SQT), and System Acceptance Testing (SAT) processes by analyzing applications, systems, and related customer/development requirements. Designed and developed test scenarios, attended requirements analysis working sessions along with design reviews and working sessions. Reviewed and designed test plans, test cases and procedures. Executed system integration test on client/Server and standalone applications. Identified, analyzed, and documented all programming errors and operational characteristics that are inconsistent with stated requirements. I have found, documented and performed root cause analysis of system and COTS/GOTS anomalies and validated and verified anomaly resolutions. Created documentation supporting Test Readiness Reviews (TRR). Provided, as required, the distribution of technical status, information and documentation to the test manager and team. Supported the development and execution of policies and procedures in line with Capability Maturity Model Integration (CMMI) Level 2 and 3 processes and procedures and Agile and Waterfall test methodologies. Hardware Platforms: Laptops, TCS, MCMS, TMDS Operating Systems: Windows (XP, 2K3, 7, 2K8)
Software: HP Quality Center, Clear Quest, Visual Basic, Microsoft 2007 (Word, Excel, PowerPoint), Adobe Reader 9.0, Adobe Flash Player 10 Active X), SharePoint, various COTS/GOTS MHS applications: (DHIMS: Oracle 10g, Oracle 11g, AHLTA-T, AHLTA-M, DCAM, MMM, GuestSync), IE-9, Mozilla Firefox, SQLPLUSTekSystems, Inc. 7/2011- 09/2012Arlington, VA IV&V Scientist
Used Agile testing practices to validate and verify that the Veterans Benefits Management System (VBMS) program Chapter 33 Education Benefits Service Oriented Architecture (SOA) program. Represented the IV&V team at daily Agile Scrum and Sprint review meetings. The validation, verification and testing of User Stories and requirements within all aspects of the SharePoint project was the main aspect of my position. Hardware Platforms: Laptops Operating Systems: Windows 7 Software: HP Quality Center, Clear Quest, Visual Basic, Microsoft 2003/2007 (Word, Excel, PowerPoint), Adobe Reader 9.0, Adobe Flash Player 10 Active X), SharePoint, various COTS/GOTS VA applications, IE-7, IE-9, Mozilla FirefoxTekSystems, Inc. 4/2010 5/2011Falls Church, VA Sr. Systems Test Engineer
Developed and executed innovative test plans and procedures to test and regression test various Theater Medical Information Program-Joint (TMIP-J) Military Health System (MHS) network, online and real-time system requirements, Commercial off the Shelf and Government off the Shelf (COTS/GOTS) applications functionality. Applied strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Analyzed and documented client's business requirements and processes. Used business requirements to prepare specification documentation for implementations, enhancements, and change requests. Performed root cause analysis for the resolution of system anomalies, verified problem resolutions, and updated the information in various Configuration Management database repositories. Trained testers in the understanding and use of TMIP-J Functional Components (Armed Forces Health Longitudinal Technology Application (AHLTA)-T, AHLTA-M, TMDS, TRAC2ES, SSO-CM applications and HL7, A28 and A31 messaging) used to support the military Theater of Operations program. Assisted in coordinating business analyst tasks on Microsoft SharePoint projects. Trained business users and system support personnel in the SharePoint system functionality. POC and SSO-CM SME for business needs relating to SharePoint (enhancements, configurations, security, permissions, content types, application performance issues). Maintained and established relationships with all of the departmental POCs venders to ensure satisfaction with the SharePoint product on an ongoing basis. Hardware Platforms: Laptops, handheld PDIs Operating Systems: Windows (XP, 2003, 7, 2008) Software: HP Quality Center, Clear Quest, Visual Basic, Microsoft (Word 2003/2007, Excel, PowerPoint, Visio 2003), Adobe Reader 9.0, Adobe Flash Player 10 Active X), SharePoint, DOORS, DEERS, various COTS/GOTS MHS applications; SQLPLUSKforce Professional Staffing 9/2009 - 2/2010Falls Church, VA Sr. QA Engineer
Prioritized, planned, and coordinated QA projects work-items to ensure on-time, budget-compliant completion. Analyzed internal processes to define inefficiencies and provided expert recommendations to boost productivity and streamline workflow. Provided input in the development and modification of systems to meet client needs and the development of business requirements to support these modifications. Assessed, updated, and tracked documented standard operating procedures (SOPs) for various Defense Health Information Management System (DHIMS) departments. I supported the development and execution of policies and procedures in line with Capability Maturity Model Integration (CMMI) Level 2 and 3 processes. Demonstrated expert engineering proficiencies to correlate requirement volatility data to be used by the Test Engineering department to facilitate testing processes. Executed all aspects of projects requirements analysis for the Military Health System s Joint Medical Workstation (JMeWS) and the Theater Medical Data Store (TMDS) application in support of the Healthcare Artifact and Image Management Solution (HAIMS). I was a member of a group of representatives from the QA department which actively participated in various DHIMS MHS meetings. I trained to become a Lean Six Sigma Greenbelt and received certification by completing the Defense Acquisition University 101 Fundamentals of Systems Acquisition Management training course.. Hardware Platforms: Dell PCs and Laptops Operating Systems: Windows (XP, 2003) Software: Microsoft (Word, Excel, Power Point; Visio 2003), Adobe Reader 9.0, Adobe Flash Player 10 Active X, SQLL3-Titan Communications 8/2007- 9/2009Suitland, MD IV&V Test Engineer
Tested all facets of IT projects with an emphasis on installing, validating, and testing Windows and Solaris operating systems (OS) for the Office of Naval Intelligence (ONI) Department of Defense Intelligence Information Systems (DoDIIS) and Government Command and Control System (GCCS) applications and security software. I ensured that Certification Test Procedure (CTP) documents complied with the Information Assurance Vulnerability Management (IAVM) alerts (IAVAs) and bulletins (IAVBs) issued prior to December 2008 before the release of the systems to the Intermediate Testing Authority (ITA) for certification-to-field processing. I created and enhanced system and test specification documentation. Tracked anomalies in compliance with CM, QA and engineering processes and procedures. Hardware Platforms: Dell PCs, HP PCs, Solaris Servers Operating Systems: Microsoft (XP, 2003, NT), Sun OS, Unix Software: Microsoft (Word 2003; Excel; PowerPoint), Adobe Reader 9.0), Java J2EE, Sybase, Informix, DOORS, RAZORSI International, Inc. 7/2006 - 8/2007Falls Church, VA Principal Software Engineer
Updated and maintained contract deliverables. Created test plans and client-server and back-end SQL procedures for testing GOTS/COTS and legacy developed software against the system, functional applications, data storage, user interface and report requirement specifications for the Missile Defense Agency (MDA) systems. I have documented, traced and retested system anomalies. Tested software products and provided written and graphic documented results for informal and formal test reviews and report presentations. I supported the Software Development Team and coordinated Quality Assurance processes, as needed in the recording, tracking and provision of customer Helpdesk issues. I also attended in-house and client-site product review meetings to review program goals, objectives, test schedules, requirements, and incident reports. Hardware Platforms: Dell PCs, Citrix Servers Operating Systems: Microsoft (XP, 2003), Unix Software: Microsoft (Word 2000, ME, 2003; Excel; PowerPoint, Visio 2003), Adobe Reader 9.0), Java J2EE, SQLSkillStorm, Inc. 11/2005 - 7/2006Herndon, VA Systems Test Engineer
Prioritized, planned, and coordinated multiple simultaneous projects to maximize efficiency and achieve critical timelines. Executed and verified test plans, scenarios, and reports for National Geospatial-Intelligence Agency (NGA) upcoming Factory Acceptance Tests (FAT) and system acceptance tests (SAT). Tracked project progress in anticipation of completion dates and ensured effectual allocation of resources, including conducting various levels of testing (dry-run, regression, and FAT) against NGA applications through the Integrated Program Environment (IPE) GeoScout Portal, in addition to, validating & verifying IE Spiral 6.1 requirements during FAT testing. Hardware Platforms: Dell PCs, Solaris, Sun Operating Systems: Windows (XP, 2000), Sun OS, Unix Software: Microsoft (Word 2000, 2003, Excel, PowerPoint, Visio 2003), Adobe Reader 7.0, Java J2EE, MapQuest Imaging, OracleSI International, Inc. 6/1996 - 11/2005
Springfield, VA Sr. Systems Test EngineerAuthored and submitted comprehensive Configuration Management system usernames and passwords security processes, which complied with SEI CMM Level III/IV lifecycle standards. Defined processes and control mechanisms to ensure configuration control and high-quality product development and customer satisfaction. Developed and presented test perspective in the areas of requirements analysis and traceability, system and subsystem functionality. Coordinated issues relating to application and infrastructure testing and behavior, operating environment, documentation, reuse and sharing of software and data, tools and procedures for registering, verifying, submitting, and certifying mission applications as being DII COE compliant and the Global Command and Control System between the Defense Information Infrastructure Common Operating Environment (DII COE) user community representatives. Evaluated and reported system problems for the Global Command and Control System Army (GCCS-A) Command and Control (C2) infrastructure Computer Software Configuration Items (CSCIs) (NBC, JWARN, ALOG, ALOG10, AWIS) and Computer Software Components (CSCs). Contributed to the development and execution of system peer reviews and interfaced with multi-disciplinary working groups and diligently supported training specialists in lesson plan preparation and platform presentations. I managed and created a broad range of test descriptions, cases and procedures that are used to adequately test the actual and implied functional requirements of CSCIs and CSCs for the various test delivery cycles. Prepared and delivered presentations to various clients, providing graphic representations of external and internal system, subsystem, application, and interface dependency relationship configurations. Demonstrated the attributes of GCCS-A CSCI and CSC applications during Formal Qualification Test (FQT), Test Readiness Review (TRR), and Integration & Test contractor and Government meetings. Hardware Platforms: HP PCs, Dell PCs, Solaris/SPARC Operating Systems: Microsoft (97, 98, Win2K, NT), SunOS, DOS, X-Windows, Unix Software: Microsoft (Word 2000, 2003; Excel; PowerPoint, Visio, Access), Adobe Reader, Informix, Corel, Sybase, Rational Suite Enterprise/ Rational Suite AnalystStudio (TestManager, Robot, RequisitePro, ClearCase, Java Enabler, Clear Quest), PVCS, Mercury Quality CenterINDUS Corporation 5/2003 - 4/2005Vienna, VA Lead System Test Engineer/Analyst/CM Manager
Analyzed system requirements, system functionality, and system interfaces for the FBI/SAIC TRILOGY Virtual Case File (VCF) client-server application. Provided input into developing and modifying systems to meet client needs and develops business requirements to support these modifications. Created various cases, scripts and procedures to test the TRILOGY VCF System s usability, reliability, compliance to standards, and the fulfillment of software requirements. Proficiently conducted dry-run, unit, system, acceptance, and regression testing, using manual test methods and automated test tools. Prepared and implemented Rational Robot test scripts to test the GUI portions and background performance aspects of the TRILOGY VCF System. I constantly participated in-house software problem report meetings, Engineering Process Group (EPG) meetings and Team-Building meetings that review goals, objectives, schedules, and processes that help promote the TRILOGY VCF team in obtaining higher CMM levels and overall enhancements in productivity. Defined acceptance-testing criteria for system requirement verification, and completed report initialization performance tests and verified that the Build system and software requirements functionality has been tested. Ensured that all test scripts, requirements, software problem reports, and related documents were stored and cross-referenced in the IBM Rational Suite AnalystStudio tool (Clear Quest, ClearCase, RequestPro, and TestManager). Hardware Platforms: HP PCs, Dell PCs Operating Systems: Microsoft (98, Win2K, NT) Software: Microsoft (Word 2000, Excel; PowerPoint, Visio, Access), Adobe Reader, Informix, Corel, Sybase, Rational Suite Enterprise/ Rational Suite AnalystStudio (TestManager, Robot, RequisitePro, ClearCase, Java Enabler, Clear Quest), Mercury LoadRunnerNorthrop Grumman Information Technology 8/1999 - 4/2003Falls Church, VA Sr. Computer Analyst
Participated in a wide array of different IT projects, including verifying system requirements for the client-server Theater Medical Information Program (TMIP) and performing System Integration and Test and regression tests. Reviewed and verified system and derived requirements for the Oracle Customer Relationship Management (CRM) Web application client-server database system, Telephony, Oracle Scripting, and Department of Defense Worldwide TRICARE Information Center (DoD W-TIC) Multiple Program Applications. I tested the Commercial-off-the-Shelf (COTS) software to be integrated for execution with the Multi-Channel Contact Center approach being used by TRICARE Call Center agents. Verified test plans and procedures for the DoD W-TIC and developed, executed, and analyzed Rational Robot GUI automated test scripts to verify DoD W-TIC Multiple Program Applications functionality and HL7 messaging. Coordinated meetings with clients to gather and document requirements and explore potential solutions. I developed Mercury LoadRunner automated test scripts to analyze performance criteria for DoD W-TIC Multiple Program Applications functionality. Conducted detailed Black-Box and White-Box tests against all areas of DoD W-TIC and performed manual and automated regression tests. Evaluated, prepared, and updated system/software-level security requirements for the Indian health Service (IHS), Veterans Administration (VA), and Department of Defense (DoD) Government Computer-Based Patient Record (GCPR) Framework Project. Hardware Platforms: DEC PCs, Dell PCs Operating Systems: Microsoft (98, Win2K, NT), Unix Software: Microsoft (Word, Excel; PowerPoint), Rational Suite AnalystStudio (TestManager, Robot, RequisitePro, ClearCase, Clear Quest), Mercury LoadRunner, Oracle Scripting V11i, 9i, TelephonyCareer Note: Additional experience as a Quality Assurance/Systems Analyst for Aquidneck Systems International, Inc., Sr. Member Technical Staff for GTE, and Computer Scientist for Computer Sciences Corporation, Application Developer for CSC and GTE using Fortran, COBOL, PL/I and EasytrieveEDUCATIONComputer Languages (86) University of Tampa, Tampa, FL 000 Credits / 3.5 GPAInformation Technology (72-74) Boston University, Boston, MA 004 Credits / 3.10 GPAData Processing Mgmt. - (67) Bryant & Stratton, Boston, MA 000 Credits / 3.00 GPAHS Diploma Rindge Technical H.S., Cambridge, MassachusettsPROFESSIONAL TRAININGLean Six Sigma Green Belt, In ProgressFundamentals of Systems Acquisition Management Certification - Defense Acquisition University
KEY AWARDSNorthrop Grumman Information Technology Theater Medical Information Program (TMIP) Presidential Achievement Team Award For notable contributions in the areas of System Integration Test Engineering and System Engineering.DynCorp I&ET s Army Global Command and Control System (AGCCS) project Outstanding Performance Award For superior delivery-1 testing (Weather & Nuclear Biological and Chemical Warfare) for AGCCS.GTE s Communication, Command, and Control Systems (C3) Sector Superior Performance Award For outstanding contributions in the areas of system engineering and analyst, test engineering, and software development on the JOPES project. |
