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EMAIL AVAILABLEPHONE NUMBER AVAILABLE"Driven, goal-oriented with over 1 year as a retail associate working in a team so that we can meet sales goals and create excellent customer service experiences in a fast-paced and complex shopping environment."Authorized to work in the US for any employerWork ExperienceCotton blossom Thrift storeMHC Healthcare-Marana, AZFebruary 2024 to July 2024 Managed all retail duties, including cashier work, restocking, and customer communication. Assisted with sorting inventory of donations. Improved efficiency of donations processing by 55% over other current associates. Maintained zero errors with the POS system. Commended by customers and management for excellent customer communication. Assisted on delivery and pick up of donation. 3 months of assistant manager training. Training employees.Sales RepresentativeAvon-Tucson, AZOctober 2022 to March 2024Planning: Organizing a daily schedule to call on potential and existing sales outlets Generating leads: Using cold calling, email campaigns, and other methods to generate leads Following up: Following up on leads and inquiriesResponding to inquiries: Responding to customer inquiries via phone, email, and chat Providing information: Providing product information and recommendations to customers Negotiating: Negotiating pricing and terms of sale Resolving issues: Resolving customer complaints and issues in a timely and professional manner Processing orders: Processing orders, returns, and exchanges Housekeeper3 Palms Hotel-Tucson, AZMarch 2021 to March 2021Strong time management skills and proven history of workplace punctuality. Attention to detail and meticulous use of proper safety procedures. Experience with a variety of cleaning products and tools. Good interpersonal and communication skills.Self-directed and motivated.Fulfillment AssociateBeacon group-Tucson, AZMarch 2020 to June 2020Pull orders from our warehousePackage items for shipmentPrint and place shipping labelsPlace packaged items in the appropriate areaHelp track inventory in our computer systemMaintain a clean and organized workspaceEducation12th gradeAmphitheatre high school - Tucson, AZAugust 2008 to May 2010Skills Customer service Communication skills Computer skills Cash handling (2 years) Organizational skills (5 years) Cleaning (7 years) Food handling Microsoft Office Microsoft Excel Microsoft Word Volunteer management Public speaking Microsoft PowerpointCertifications and LicensesFood Handler CertificationOctober 2023 to October 2025Arizona Title 4 liquor law trainingNovember 2023 to November 2026AssessmentsWork motivation ProficientNovember 2023Level of motivation and discipline applied toward work Full results: ProficientCleaner fit ProficientSeptember 2023Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability ProficientSeptember 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service CompletedNovember 2023Responding to customer situations in a retail setting Full results: CompletedWarehouse safety CompletedNovember 2023Using safe practices in a warehouse settingFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsAmerican red Cross volunteerPresentVeterans hospitalJuly 2018 to August 2020Housekeeping/janitorGroundskeeper assistantAdditional InformationFrom 2012- 2020 I was addressing a off and on mental health/ physical health concern, so I took some time off to focus on my recovery. While I was out of work I have been going back to receive my high school diploma. |