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Metro Atlanta, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLEDETAIL-ORIENTED AFFILIATE RELATIONS COORDINATOR/ ADMINISTRATIVE ASSISTANTMedia Relations Specialist Affiliate Relations Coordinator Promotions CoordinatorClient Relationship Management Budget Optimization Media PlanningManaged Media Department Resolved Customer Inquiries Built Brand LoyaltyEfficient Administrative SupportWORK EXPERIENCEUltimate Staffing Services; Atlanta, GA October 2023 - presentAdministrative Assistant/MV TransportationRetrieve client and account data from various sources.Enter data from source documents into databases accurately and efficiently.Generate accurate reports from databases.Review data for deficiencies or errors, correcting any incompatibilities.Maintain confidentiality of sensitive data.Greater Mount Pleasant Baptist Church; Metro Atlanta; Hapeville, GA July 2021 - presentManager, Media Department and Church SecretaryEnsure smooth delivery of media needs, including live-streams, programs, and displays.Provide efficient administrative support to Pastor, boosting overall productivity.Produce engaging PowerPoint presentations for various events and services.Provide exceptional customer service support to dedicated church members.Supervise, guide, and mentor a dedicated team of three staff members.Design and print high-quality programs for diverse church events.Manage the church's social media account to enhance online presence.Streamlined inventory via cost-effective office supplies procurement.Prepare and distribute comprehensive quarterly financial reports.DJ Enterprise; Metro Atlanta; Riverdale, GA April 2018 July 2021Project ManagementDemonstrated commitment to social responsibility via required volunteer services.Conceptualized, designed, and executed printed programs for diverse organizations.Enhanced events with exceptional catering services for special occasions.Ericsson/Sprint; Atlanta, GA July 2013 - March 2018Office Manager, Access Service AssuranceChampioned as ASA Corporate Social Responsibility Team Lead, promoting ethics andcommunity involvement.Managed travel bookings, expense reports, and office communication for efficient businessoperations.Orchestrated precise events, procured food and essentials for all occasions at the center.Professionally represented ASA Management Team, maintaining high performance standards.Maintained budget meticulously, guaranteeing timely distribution of financial reports.Rationalized procurement via cost-effective office supplies for optimized budget use.Directed daily operations at ASA call center, guaranteeing seamless functionality.Provided administrative support to Director and Managers for strategic task focus.Delivered excellent customer service, boosting client satisfaction and loyalty.HBO Sports; Atlanta, GA Jan 2004 - Dec 2012Marketing Account Manager/Customer Service, Affiliate Relations Sports MarketingSaved $10K yearly by cutting needless expenses on marketing materials and office supplies.Engineered a process for distributing promotional assets, cutting shipping costs by 25%.Boosted market participation in promotions by 50% using targeted strategies.Advised clients on optimal strategies for selling pay-per-view events and negotiating mediaspend.Fostered relationships with cable affiliates, ad agencies, and vendors, ensuring maintenance.Innovated an inclusive approach for collecting post-event pay-per-view cable subscriber buys.Aided in managing travel bookings, expense reports, and office communication effectively.Provided administrative support to General Manager, improving operational efficiency.Managed departmental budget, ensuring timely report delivery to stakeholders.Supervised temporary staff effectively ensuring productivity and efficiency.Delivered exceptional customer service support to a diverse client base.Expedited the elimination of long-term pending co-op expenditures.EDUCATIONUniversity of PhoenixMBA, Global ManagementUniversity of PhoenixBS, Business ManagementTECHNOLOGIESMicrosoft Office, Concur, Microsoft Teams, Zoom |