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Customer Service Delivery Associate Resu...
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Title Customer Service Delivery Associate
Target Location US-MN-Saint Paul
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Maryland Ave ESaint Paul MN, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveSeeking a position that will enable myself to utilize my high-energy professional customer service skills with knowledgeable of strong intellectual with the capacity to drive to succeed that will enable to serve well in a rewarding professional careerDelivery Associate, CLCXExpress/AmazonOct2023/January 2024HighlightsTransported goods from distribution center to customersFollowed a specified schedule and identified themost efficient routes to avoid delaysConducted regular vehicle inspections and checkup to ensure vehicles maintenance where updatedEstablished and maintained an outstanding relationship with customersHomecare Provider, AbbeyCare-BestCareJuly2023/October2023-Dec2024-Feb2024HighlightsAssistanced patient with self-care, such as grooming, bathing, dressing, and using the toilet  Enabling safety at home.Preformed basic health care services for patientsAdministered prescriptions and over - the- counter medication to assure patients vitals are accurate and on time.Preformed light house cleaning duties, sweeping, mopping, dustingAssisted patient with grocery shopping and household shopping to maintain balance inpersonal settings.Maintained an accurate timesheet by submission in a timely manner.Order Picker,StaffMarkJune2021-Dec2021HighlightsPackage and unpacked school shelving items to be deliveredOrdered customer items for place at saleLifted items on and off shelf'smonitored inventory count'sOpen store front and closedPackage Handler, UPSFebruary2021-June2021HighlightsPacked and moved high quality valuable and prepared them for deliveryLifted extremely heavy packages using safety guidelines and machinery assistance at timesServed as a friendly,hardworking and punctual employee.Assisted delivery drivers with loading packages into trucks in a timely mannersSuccessfully prepared and sorted all packages for deliveries.Documented all shipments and deliveriesCustomer Support Executive,3MJune2018-August2021HighlightsAnswering high volume of 30-70 incoming and outgoing calls while handling in-person inquiries from clients and colleagues with data entry,SAP training, Salesforce trainingSupervised employeesOrdered customers merchandise and kept track of inventoryIdentified customers' needs, with clarify information, research every issue and provide solutions and/or alternatives.Seized opportunities to upsell products when they arise.Built sustainable relationships and engage customers by taking the extra mileCustomer focus and adaptability to different personality typesMeet personal/team qualitative and quantitative targetsCustomer Service Representative, Walgreens INC.May2015-June2018HighlightsOperated cash registers Maintained staff by recruiting, selecting, orienting, and training employeesAccomplished department objectives by managing staff; planning and evaluating department activities.Stock shelvesAchieved project goalsAnswering of incoming calls while handling in-person inquiries from clients and colleaguesOrdered merchandise as well as kept track of inventoryLoading/Unloading merchandise from truckMaintain knowledge of store policies regarding payments,returns and exchanges whilemanaging of photo operationsMaintain responsibility of floor duties,light cleaning organization of shelves and closure of store frontTrained new employeesMaintained Positive attitude while working under pressureMaintain strong interpersonal skillsProject Manager, Second Chance Restoration INCApril2014-Sep2014HighlightsDemonstrated strong planning for landscaping strategiesClosed customer's sales transactionsTrained new employeesClosed large-dollar transactionsMaintained strong academic training in customer service/business relations, business diplomacy,economic analysis finance with new business developmentOrganized landscape materialsCreated schedule for employeesMaintained active listening with data analysis to better assist customersCashier,Speedway SuperAmericanAug2014-Nov2015HighlightsDistributed gas and kept track of gas salesOperated cash registerMade/prepared foodClosed operation of storeResponsible for stocking item on shelvesLight cleaning; mopping,sweeping,dustingProvided great customer serviceCompleted complexity of problem solvingMaintained the ability of working well under pressureMaintained focused on customer satisfactionMaintained up to date knowledge of store policies regarding payments and return sales and exchangesPrevented store losses using awareness, attention to detail and integrity.FrontEnd Cashier,MENARDS INC.May2005-July2010HighlightsOperated cash registerMaintained responsible for cash pickup and dropping of cashCompleted customer ordersMaintain track of store inventoryTrained new staffs with knowledgeable of store operationsCompleted store closing duties,light cleaning; dusting, wiping of appliancesCreated store displaysUnloaded and uploaded merchandise into trucks Solved problems with identification skillsMaintained focus and self-motivated for efficiency and dedicateEducationCome Park Sr. High Saint Paul,MN 55106 Graduate-June/2000-June/2004Course Work- General studies Current GPA-3.1/4.0Empire Beauty School - Associate Arts Degree Of Cosmetology Saint Paul, MNCurrent GPA- 1244 CreditsCertification-April/2012-May/2014

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