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Customer Service Food Resume Orlando, FL
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Title Customer Service Food
Target Location US-FL-Orlando
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Phone Available with paid plan
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Home: PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryVeteran Bartender that possesses progressive experience in the hospitality industry ranging from casual to high-end. Looking to have a positive contribution to this establishment.Fourteen years customer service experience.Always having a Positive attitude and consistent high sales. A definite team player!SkillsBanquet hall set upSafe food handlingHigh-volume diningBuffet assembly and take downMenu memorizationPoint of Sale (POS) system operationsLiquor, wine and food serviceSales techniquesSuggestive sellingTeam buildingCourteousPositive AttitudeHighly ReliableExperienceDisney's Vero Beach Resort April 2017 to April 2019Bartender / Banquet Server / Banquet BartenderVero Beach, FLHelped drive average ticket increases by upselling customers from shelf to premium brands.Operated cash register and Point of Sale system for transactions and made proper change for cash transactions.Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.Trained new bartendersSupported servers by preparing specialty drinks for patrons in all areas of establishment.Collected food, wine and appetizer orders from patrons and promoted upsell items to drive revenue.Multitasked to meet customer, business operations and server needs with minimal errors or delays.Collected and polished glasses, keeping adequate stock for expected customer loads.Set up and broke down banquet bar including keep a par of inventoryHelped set up and break down banquet room for weddings, charities, business meetings etc.TSAR Lounge June 2015 to June 2016VIP WaitressDowntown Orlando, FLSet up upscale VIP lounge and Stocked service stationsReceived cocktail, bottle, and champagne orders, up sold and deliveredServed and closed out each guest in a timely mannerCollected and polished glasses, keeping adequate stock for expected customer loadsChecked identification of customers to verify age requirements needed for purchase of alcohol.Dave and Busters International Drive March 2014 to May 2015BartenderOrlando, FLWaited on multiple guests through out the bar and bar area while making service drinks for tablesAppealing described food and beverage specials to guestsResponsible alcohol service! Followed safety and sanitation policiesReceived multiple green cards for checking ID'sClose out register and prepared cashier reportMaintained a consistent, regular attendance recordNotified managers of ordering needs (liquor, paper goods, glassware etc.Ker's Winghouse October 2008 to March 2014Waitress / BartenderWinter Park, FLMaintained current menu knowledge to provide accurate information and help customers make selectionsAlways Head Waitress on the floor & TrainerCommunicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requestsFollowed Steps Of ServiceMet or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentionsSold merchandiseAdhered to state laws regarding alcoholic beverage servicesEducation and TrainingLake Howell High 2008H.S. DiplomaWinter Springs, FL

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