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Title Customer Service Call Center
Target Location US-IL-Decatur
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDecatur, IL Street Address
Authorized to work in the USASummaryCustomer Service, Customer Sevice, Call Center, Teller, Child Care, cashier, assistance skills, some culinary skills, retail. I'm moving from Illnois to Mississippi and can be available ASAPCustomer Service, Customer Sevice, Call Center, Teller, Child Care, cashier, assistance skills, some culinary skills, retail. I'm moving from Illinois to Mississippi and can be available ASAPWork experienceAssistant to the DirectorAfrican American Cultral Muesuem - Decatur, ILApril 2022 to December 2023Assisting the Director with events, organization, Hosting events, spreadsheet, Graphic work, giving tours. Answering the phone and maintenance of the museumCustomer Service Skills SalesSOY CAPITAL BANK AND TRUST - Decatur, ILNovember 2009 to February 2019Researched, compiled, and prepared reports, manuals, correspondence, and other information required by management and governmental agencies.Executed daily operations of cashing proper checks for Customers and Non- Customers, Loan payments, Housing payments, Helping Customers review theiraccounts, watching for fraud, kiting or misuse of the accounts, reportingCompromises, providing a great banking experience and learning and growingeach day.Provided employees with guidance in handling difficult and complex problems, and in resolving escalated complaints and disputes.Wrote, designed and produced advertisement and using my knowledge and research to help the Company and staff know exactly what i Customers wanted and needed.Participated in the work of subordinates in order to facilitate productivity and toovercome difficult aspects of work.Was instrumental in Customer understanding, wants and needs.Helping with the upkeep of the areas, and being available when wewere short staffed, going through turnover.Trained and managed and helped other see their skills in the company.TrainedComputed figures such as balances, totals, and commissions. Supervised and managed, when Management was unavailable to do so.Trained and instructed employees in job duties and company policies, and arranged for training to be provided.Successfully managed a team. Developed and updated procedures, policies, and standards. Successfully handled disappointed Customers.Coordinated activities with other supervisory personnel, and with other workunits and departments.Structured and maintained a what need to be done to close properly for the nightDiscussed work problems and grievances with fellow Co-Workers and ManagementDuties:My Duties at Soy Capital ban k began with Teller Skills. Teller work involvescashing proper checks for Customers and Non-Customers, Deposits, makingchange maintain Cash and Cash items, Customer Service, Loanpayments, Housing Payments, helping Customers review their account, watching for fraud, or anything that may compromise our Customers account and funds.Soy Capital Bank and TrustSafe Deposit Clerk:My Duties as a SDB Clerk were, letting Customers into their Safe Deposit Box, Opening and Closing Safe Deposits with proper documentation, schedulingdrillings, taking payments, and researching payments, I would file maintenance, answer phones and organize documents.Customer Contact Center was another job I learned and worked, my dutiesincluded: Answering phones Customer Service, Garnishing wadges, filemaintence, filing, assisting Customer Service Reps, Making sure we had properdocumentation for accounts (Opening and Closing) helping and being a Tellerwhen or as as needed, Promoting new products and features, unblocking and assisting with Debit card and help Customers with their unique situations asneeded.FITTING ROOM ASSOCIATEWALMART FITTING ROOM - Decatur, ILSeptember 2009 to November 2009WEE FOLKS DAYCARE - Decatur, ILMay 2009 to June 2009GRAD - Decatur, IL2001 to 2001DECATUR, IL 20006-2008EducationSome College in Education and Graphic DesignSome College in Education and Graphic DesignRichland College - Decatur, ILSkillsAdobe PhotoshopCustomer CareFilingCustomer SupportIllustrationBankingGraphic designMicrosoft wordCustomer serviceCall CenterCulinary ExperienceComputer SkillsGroupsAfrican American Cultral MuseumNAACCPAdditional informationSkills: Microsoft word, some Excell, Computer Skills, Cash Counting, Filing, Graphic Design, Phone, Research, Customer Service, Child Care, Organization. About me: I love to learn and see thing from all points. I am a very hands on person and love to help other learn their Strengths. Available upon request Nakia Thomas PHONE NUMBER AVAILABLE Jessie Walker Jr PHONE NUMBER AVAILABLE Julie Barnett PHONE NUMBER AVAILABLE Tonisha Eubanks 2178481387 Sarah Girard 217- 2941919 Michelle Sangster 2172013919 Amber Taylor 2173589787Skills: Microsoft word, some Excell, Computer Skills, Cash Counting, Filing,Graphic Design, Phone, Research, Customer Service, Child Care, Organization.About me: I love to learn and see thing from all points. I am a very hands onperson and love to help other learn their Strengths.Available upon requestNakia Thomas PHONE NUMBER AVAILABLE Jessie Walker Jr PHONE NUMBER AVAILABLE JulieBarnett PHONE NUMBER AVAILABLE/pre>

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